iR*EDI vs Latitude WMS

RATING:

4.3

(26)

iR*EDI has 26 reviews and a rating of 4.31 / 5 stars vs Latitude WMS which has 33 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (26)
4.8 (33)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 14, 2020
October 28, 2022
Pros/Cons
  • Pros

  • Radley was able to ease our concern about integration with our ERP system (Infor CSI/SyteLine). The flexibility that it offers and how wonderful the consultant was/is.
  • I like the ease of use and drill down options. I also like that i can export to Excel.
  • Cons

  • Loosening up restrictions leads to mistakes, but shipping to OEMs like Honda and Nissan require some adjustments. Those adjustments opened us up to errors.
  • No how to on every function possible. I should not have to call Radley to be able to be (walked through to get it) because no instruction book available.
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  • Pros

  • With Latitude some of the technologies we have implemented include, paperless warehouse, customer compliance labeling/EDI and integration with smart conveyors.
  • Their software easily keeps track of thousands of items and also integrates with our shipping system and our ERP (Business One).
  • Cons

  • Here recently, it has been the lack of expertise on the front-lines (although I understand several key individuals recently left the company).
  • Some things aren't intuitive, support site needs to work with modern browsers (rather than IE).
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos