I also was not a fan of buying shipping in set increments. More information must be acquired from the customer to prevent fraud, as I lost money in this regard.

Love that it's easy to use and it's so easy to jumpstart a subscription box. The templates are great and love that subscribers have access to their own portal.

Cratejoy is pretty easy to roll out and offers a solid subscription e-commerce service.

I really like the Cratejoy site itself; aesthetically pleasing, easy to navigate, fantastic customer service VIA EMAIL.

The UI is easy to use, the subscription options are vast, the app options are useful, and the built-in analytics are extremely insightful.

The downside to Cratejoy is that you not only pay a monthly fee but you also pay a fee for each sale.

Personally, I dislike Cratejoy's website builder.

Only downside is control over the business, and pricing.

Very good customer service, friendly and responsive. It has been very good as a subscription based business to have software that specializes in this.

The functionality is perfect for a sub box, plus the exposure you get via the marketplace is unreal.

What I like about this software is the ease of use and helpfulness from the staff. I like that my own customers are kept organized.

CrateJoy is tremendously easy to use and offers a great all in one solution for starting a subscription box company quickly and easily.

Really good functionality now, expensive though.

We loved using Cratejoy to manage our business and subscriptions it saved us a lot of extra expense hiring an employee.

I like cratejoy because there are so many options in finding a subscription box for yourself. Easy to use and navigate the site.

From a customer and a seller, this is fantastic and easy to use.

I love this site, great for small businesses and new ideas.

There is nothing i can say to dislike cratejoy.

Love it so much although they definitely take their cut, worth it though.

Out of date articles and instructions on website (make references to features that are no longer there or aren't being used at the moment).

I love this software because it is affordable and gives me everything I need to operate my online business well and professionally.

In the end, after using it for a year I guess we are about break-even on our sales but we are missing 10% of our revenue because I was misled when I signed up for Cratejoy.

Cratejoy is an excellent platform for smaller, startups to put their subscription service out there and equally compete with other services.

Cratejoy has great reporting tools that allow us to easily manage our customers subscriptions, see which ones are the most popular and ones that aren't doing so well.

Specific complaints include lack of billing/shipment options (ie. custom vs. monthly) and each subscription listing can only have one photo.

The designs they provide look great. At the begging when I first started two years ago, the tech support was super helpful.

Overall it's been amazing, love their support and they have definitely fixed earlier bugs.

I get more than I expected. I have worked with Paysimple for 6 months.without complaint.

Very competitive fees and great for EFT's and credit card drafting. I like to be able to track payments, and see graphically how each month compares to each other.

This program is a great fit for my small but growing  business , the customers liked it and I loved it. I mostly used It to set up clients on auto-debit recurring payments.

There was no warning, just a shut down, and I am still not sure if I will get any of my customer data to continue pursuing payments.

Great support team helps with questions/integrations. Continuous improvements and sleek design.

Overall I think PaySimple is great. They are quick to respond when we have a question.

The customer support is excellent and the ease of use is unparalleled.

It's super nice not to have to think about it and not to have to chase payments down or remember to do anything, but it's also super easy to make any changes or one off discounts.

Great fit for any small, but growing business. Easy to set up, and use, clients seemed to like it and the customer service has been solid and very helpful with any questions.

We would have liked an easier integration with our current software, but other than that the PaySimple software is okay. We really enjoy our customer service representative.

The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs.

Horrible Customer Service and a Paperwork Nightmare.

Terrible customer service. Unsure of mobile presence, they seem to have multiple apps for the same thing published.

So far the PaySimple product of collecting money from our clients via ACH from their checking accounts has been awesome.

And you are forced to set up a domain name even if you know you will never use it, which is just wrong.

Predictable, reliable, easy to use. I appreciate the intuitive interface.

I love that it is hassle free for the customer.

The customer service is superb. They get back to you in a timely manner and were very patient with me as I learned the new system.

I am so used to poor service from Software companies that I expect it. The service people at Paysimple are very motivated to make you happy.

It's all a scam to collect your personal information.

They stole money from me. There is no free trial and this company is very misleading.

First off this is a amazing company that I feel that they actually care about their customers unlike some companies. Their customer service team is one of the best teams out there.

We needed Paysimple specifically to accept subscription payments via a checking account and it works great. Their support team was very helpful during setup.

This tells me the management at PaySimple is strong.

US Dollar

Cratejoy is a cloud-based subscription box platform that helps small to midsize businesses manage subscribers. Its key features are demand forecasting, shipment tracking, email marketing, shopping cart and customer account management.


Entrepreneurs and merchants can use Cratejoy to handle payments and respond to customer reviews. With the marketplace module, users can list their business and conduct marketing and promotion. Additionally, the platform allows users to design and launch a customized website and track sales.


The platform integrates with marketing tools such as  MailChimp and LeadDyno and shipping tools such as Pirate Ship, ShipStation and Cartstack. Users can access the backend and use the API to create a suitable business solution.


Cratejoy is available on a monthly subscription basis and comes with online support.



LongDescription

Multi-Channel Marketing

Templates

Order Management

Reviews Management

Shopping Cart

Promotions Management

Email Marketing

Data Security

Returns Management

Kitting

Inventory Management

Cataloging/Categorization

Website Management

Web browser (OS agnostic)

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cratejoy

Webinars

PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide. PaySimple builds long-term partnerships with companies to drive growth providing flexible payment and billing solutions and personalized customer service to suit their distinct business needs. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications.



Electronic Payments

Invoice History

Status Tracking

Payment Processing

Recurring/Subscription Billing

Customizable Reports

Access Controls/Permissions

Data Synchronization

Debit/Credit Card Processing

Subscription Management

Recurring Invoicing

Mobile Payments

Project Billing

Credit Card Processing

Invoice Management

Customizable Invoices

Cash Flow Management

Customer Accounts

Customer Database

In-Person Payments

Customizable Fields

eCommerce Management

Email Templates

Self Service Portal

Mobile Access

Online Payments

Online Invoicing

Sales Reports

Dunning Management

Real Time Data

Overpayment Processing

Billing Portal

Ordering Automation

Client Portal

Email Reminders

ACH Payment Processing

PCI Compliance

Multi-Period Recurring Billing

Activity Dashboard

Multi-Store

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Reminders

Invoice Creation

Fraud Detection

Check Processing

Billing & Invoicing

Receipt Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Monitoring

Customizable Forms

Receivables Ledger

Order Processing

Customer History

Point of Sale (POS)

Partial Payments

For Small Businesses

Free 14 Day Trial. No Credit Card Required.

$59.95/mo for comprehensive software

Payment acceptance transaction rates:
2.49% + 29¢ credit card
65¢ eCheck/ACH ($5 monthly minimum)

Cratejoy vs PaySimple

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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