CocoFax vs eGoldFax

RATING:

4.4

(49)

CocoFax has 49 reviews and a rating of 4.39 / 5 stars vs eGoldFax which has 37 reviews and a rating of 4.97 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (49)
5.0 (37)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
March 27, 2024
April 19, 2024
Pros/Cons
  • Pros

  • Ease of installation, great user interface, great reporting and alerting tools.
  • What I like most about the company is that is very professional, cost sufficient, the turn a round in receiving your work is fast.
  • Cons

  • I don't really need to use the service very much, so cost is the problem.
  • I received a few faxes that were not for me so someone is missing them.
Read all user reviews
  • Pros

  • Implementing this to all staff was very easy. I like that we can have default fax cover sheets set for different staff/departments.
  • Safe, secure, low cost and ease of use. It nails all four important areas.
  • Cons

  • With the current web interface its hard to tell if the connection is live, if it was set up correctly, etc.
  • I haven't found anything about it I don't like yet.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos