The cost and ease of use. It was very easy to implement into the company.

Takes abit to get the hang finding the customers names, ie sometimes its the first name and sometimes its the last, and if you do not have the correct spelling - your lost.

To start it off, Service box is super easy to use. User-friendly layout and great customer support.

It is very user-friendly and I personally find this product very useful.

Easy to use, field guys are able to use it without issues.

I hear constant complaints on how slow it is and the unresponsiveness. In the end it makes more work for me.

Great software addition to our workflow. Even better customer service.

Some items re hard to find, for example, changing client information once it has been set up.

It is really good Product, user-friendly and easily understands. Buying this worth value of money.

The navigating of the site is amazing. Easy to teach and we were able to develop a manual quickly.

Mechanics love the ease of use and understanding, as well as the clients can easily read the mechanics notes and pictures since it’s all digital.

Very user friendly for both office staff and technicians. Many great features such as the ability to customize reports, add photo's, and integrate with existing accounting softwares.

I like the ease of use and navigation through the program.

I like the customization of categories and statuses.

With Servicebox having such great flexibility we were able to customize the program and reports to our specific needs.

Accessibility is great - you can always look at your work orders from anywhere.

No offline support for areas with no cellular signal. App is leggy and some data gets lost id ctashed.

The ease of creation and assignment of tickets. Very easy to get people out the door and tires rolling with site details at their fingertips.

The people I have taled to have been great. They always seem happy to help me with any stupid questions I have.

The customer support has been fantastic. She has been amazing to work with and has answered every with a day.

It is excellent that it links to our accounting software so seamlessly which is another great feature.

Ease of use and integration with accounting software used by our company.

I have had a very positive experience with Service Box to date. I find it very user friendly and easy to navigate.

ServiceBox is a great tool, especially for small businesses. There are help videos to get you started and great customer support for all other needs.

Fairly simple (which for me is good), good search qualities, good customer support, I don't know cost to rate value.

I like the scheduler, how it keeps me on track. It works well for tracking projects in progress.

The software is great for companies just starting out and is very easy to implement into an existing business.

This fits our business platform the best. It has a lot of functionality and the development team is always quick to help integration of a new feature or idea we have.

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Perfect solutions and superb aftersales service.

It makes the different processes easy and prevents mistakes. Especially the integration of the app for the fieldworkers with the back office improved efficiency.

The sales/support team are amazing. They help with any problem you may have and nothing is to much trouble for them at any time of the day (even with the time differences).

There were  some accounting features missing initially but we have rectified this now.

Excellent product and the team is cooperative and accomodates the changes / enhancements requested as and when required.

Full of features and does the basics well. All aspects of quoting, assignment, scheduling, completion and invoicing are integrated.

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

It was easy to use, straightforward, fast and saved me a lot of time.

Simple to use and very responsive, its help us keep in contact with our workforce, knowing where they are up-to and live status of the jobs.

It helped us to get rid of all paperwork and move it all to digital. We saved a lot of time and money.

All features are integrated within the software but also over the different user interfaces like the web-interface, the apps and the plugins.

Ease of use and it's interface is simple to use.

The way the scheduler is displayed is really nice, clear to operate.

The integration with other software is limited. A direct connection with the accounting software my client uses is not available ( currently solved with an export/import).

Great Workflow - Lead->Appointment->Quote->Job->Invoice - All linked.

On top of that the price is exceptionally competitive which is fantastic for a small company like ours.

Only this feature is enough reason to use Eyeontask. We are extremely pleased with the support service that are reacting in timely manner.

I am very happy to be using your app only because of the support I have been given. Without your support I would of given up in the trail period.

Whenever we needed some help, the Eyeontask support team was more than willing to help us.

The user interface and overall usages was good.

Making monthly payments has been a problem for the last 2 months.

It has an amazing features covering most of needs of any type of users , it is affordable and will not cost you a fortune like other silutions.

Now we are able to create and send quotation directly from software and invoicing is super easy.

The integration into QB's is a problem for me at this time.

I'm so pleased to finally find what we needed from an app, I've literally trialed hundreds of apps and eye on task is the best I've found.

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Professional staff and excellent customer support service.

There are many features those we like but its quotation and invoicing feature is most important for us.

The software has a very responsive and easy to use interface and app. With the newly added calendar feature, we can now plan and manage our field workers day ahead of time.

US Dollar

ServiceBox is an integrated cloud solution for commercial and residential service-based companies such as plumbers, HVAC repairmen, locksmiths, cleaning services and more.


Work orders and maintenance management tools allow a user to synchronize individual work orders with job sites. When a job is finished, ServiceBox generates a report to deliver to the customer’s email. Service technicians can create quotes from anywhere on mobile devices and tablets, which can then be converted into work orders. The scheduling application features a drag-and-drop tool for updating calendars in real time. Users can create invoices based on the work order and bill the customer on site.


ServiceBox integrates with the third-party application such as QuickBooks and Sage 50. The solution allows users to populate timesheets automatically for each work site and technicians can log their hours and give real-time job reports that ties directly into the geo-locating feature.


ServiceBox provides customer support via email and phone.



LongDescription

Employee Management

Work Order Creation

Electronic Payments

Status Tracking

Payment Processing

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Dispatch Management

Contract/License Management

Task Scheduling

Electronic Signature

Invoice Management

Timesheet Management

Projections

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Labor Forecasting

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Multi-Location

QuickBooks Integration

Employee Time Tracking

Technician Management

Mobile Access

Real Time Data

Routing

Historical Reporting

Preventive Maintenance

Real-Time Notifications

Service History

For HVAC Companies

Time & Attendance

Workflow Management

Real-Time Updates

Time Off Management

Activity Dashboard

Alerts/Notifications

Equipment Maintenance

Employee Database

Reporting & Statistics

Reminders

Automated Scheduling

Estimating

Work Order Management

Customizable Templates

Mobile App

Job Scheduling

Billing & Invoicing

Accounting Integration

Real Time Reporting

Customizable Branding

Inventory Control

Contact Database

Monitoring

Employee Scheduling

Online Time Clock

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Customer History

Predictive Maintenance

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Document Management

Inventory Management

Search/Filter

Repair Tracking

Template Management

Contact Management

Pricing and Cost Calculations

Asset Tracking

Vehicle Information

For Plumbing Industry

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

* Pay Annually and Receive 10% off
* As low as $25 per user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

ServiceBox

In Person

Live Online

Webinars

Documentation

Videos

EyeOnTask is a field service management software which is SAAS based.
It helps all the service industries likes HVAC, Plumbing, Cleaning, Pest Control, CCTV, Construction to organize and manage their clients, jobs, invoices, inventory, equipment and contracts easily.
With EyeOnTask users can create quotations, convert quotations into jobs, create multiple services under a single job, like equipment to the job, assign job to multiple field workers.

Indispensable features of EyeOnTask includes Job Scheduling, Location Tracking, Custom Forms, Customer Portal, Billing and Invoicing, Inventory management, Equipment and Audit management, Expense Management, Multi Language Support, Powerful Reporting, Contract management and much more.
EyeOnTask creates a roadmap for users to get an idea of each step and helps team to create an action plan and successfully execute it. The widget enabled dashboard allows the back office manager to view important key performance indicators like active jobs, active clients, active fieldworkers, active jobs per fieldworker , jobs per month, clients per month, completed jobs upcoming jobs and the details of the contracts. 
Invoices can also be viewed based on worked hours. Users can also track the location of field workers and jobs on a map, which allows managers to track the field worker's position and assign the closest unit to a job. EyeOnTask also provides field workers with detailed driving directions using Maps. With EyeOnTask users can also manage leads and convert these leads into appointments, jobs and audits.

File Storage

Inventory Tracking

Drag & Drop

Contact EyeOnTask for detailed pricing information. One Year Free Subscription *on conditions

ServiceBox vs EyeOnTask

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