Has been a great experience. Good product, good people.

The reports we generate are fantastic. So much easier to track vehicle mileage, fuel costs and maintenance.

I'm not sure if this is more of an Agile issue, or how we do things on our end, but billing always seems to take longer than I think it should.

Ease of use, quality of staff and assistance and the design of the software.

We greatly increased our utilization and lowered our capital cost. Any time there is an issue they are willing to assist quickly and effectively.

The best feature of FleetCommander is the fleet view screen that shows vehicle use and availability in a grid for a two week time frame. Users can change the view to an hourly view as well.

Reports are built with efficiency, maintenance is able to be well documented, and my users are pleased with the ease of use.

Cons: the 2014 Chevrolet Malibu  UDC's have a problem communicating due to the ECO engine.

The ease of use in setting up the program, which can be changed if there are different administrators over the years.

The dashboard of FleetCommander is also a favorite for our team. With alert notices on reservation requests or vehicles, it helps our team communicate easily over multiple shifts.

I am very impressed with the ease of use / the ability to access information quickly and the accuracy of the information obtained.

At times there is connection problems between the kiosk and control pc.

Up until recently it did not work well on IOS but that was fixed.

The maintenance control and the maintenance documentation is really a great tool that helps me.

They listen to our needs and help us find solutions to the challenges we face. They have helped us to integrate other systems to improve our workflow.

Following some conversations and a product demonstration, it became clear to me that FleetCommander would seamlessly automate and integrate our vehicle maintenance and reservations.

The Fleet Commander Software is easy to use and customers and staff love the system.

I find this software very easy to navigate thru and it has alot of wonderful features.

The web based application has a gloomy appearance.

A bit more difficult to enter subscription trips than previous software I've used.

We have found this to be easy to use as well as improving efficiency. The customer support has been immediate and great.

This is great when generating reports for a variety of finding sources. I like that once a customer is in the system, they stay in whether active or inactive.

We can run reports at the end of the year that show  different demographics that are helpful. I love that I can see exactly where our drivers are and where they are at with their schedules.

We operate a small rural transit system and the software has saved us time and money.

Customer support is wonderful. They are adding new and improved features all the time.

I like Trip Master and we do recommend it to others to use.

Friendly team and concerned ready to engage through the process pricing is fantastic would recommend to anyone.

Is working perfectly for this agency and saving us a ton of money. Customer service is on top of any and all questions or concerns and They are  always there to help if needed.

CTS is the best routing software on the market right now.

There is no notification when you receive a message from a driver. If you are manually scheduling there is no way to tell if the person is riding long.

Great customer support and very user friendly.

You have to go into the day of trip, click all these buttons and THEN cancel it.

It has been great for our company we had not done the updates and now that we got that straighten out things are so much better now. The support staff always helps us every time we have a issue.

They are always working to make it better. We love the reports and tracking that it helps us perform in our office.

The drop down menus are an issue; Just scrolling the mouse across my screen causes the menus to drop down and the seconds  it takes me to get them to go away adds up to lost time.

It is easy to use and clean interface. It is also pretty reliable.

The software is well organized and easy to use. The reports it produces are very helpful.

Great software and makes things easier when trying to arrange transportation within your company.

Very good customer support and user friendly software.

It requires minimal training to use and is a pretty straightforward program for the drivers to navigate.

Who doesnt love cloud based applications. Its amazing that it can be logged into from anywhere.

System Sometimes is Very Slow, not sure what the Problem is.

Live GPS updates to schedule quickest option. It still requires a lot of work for on demand bookings.

It is easy to put a driver on vacation or schedule time off.

I really like the ease of use. The ability to pull gps, and have voice guidance from stop-to-stop has cut down our drive time significantly.

The Medicaid billing software has made billing for Medicaid transportation so much more efficient and has saved us a great deal of money.

I like the ability we have of tracking the vehicles.

US Dollar

FleetCommander technologies address nearly every aspect of managing your fleet. From motor pools and assigned vehicles to maintenance, parts, fuel, accident, and risk management, to billing and right-sizing, the FleetCommander fleet management information system (FMIS) simplifies fleet management. And the efficiencies you’ll achieve can save tens of thousands-- even hundreds of thousands -- of dollars. 

Customers routinely reduce the size of their fleets by 15% or more. From vehicle usage analytics to fuel costs and much more, data collected by FleetCommander gives you a clear picture of what you are spending on your fleet. Easily identify which vehicles to retire, and what types of vehicles you need most. All automated and online. It couldn’t be easier.

If a slowdown in-vehicle use due to the global pandemic is costing your organization thousands to hundreds of thousands of dollars in carrying costs, FleetCommander can help.


LongDescription

Employee Management

Status Tracking

Fuel Management

Customizable Reports

Activity Tracking

Dispatch Management

Repair Tracking

Job Management

Scheduling

VIN Lookup

Multi-Location

Mileage Tracking

Fuel Tracking

Cost Tracking

Inventory Tracking

Compliance Management

Historical Reporting

Maintenance Management

Preventive Maintenance

Service History

Activity Dashboard

Inspection Management

Parts Management

Equipment Maintenance

Reporting & Statistics

Transportation Management

Automated Scheduling

Work Order Management

Vehicle Information

Billing & Invoicing

Incident Reporting

Asset Lifecycle Management

Reporting/Analytics

Monitoring

Warranty Tracking

Motor Pool

Location Tracking

Maintenance Scheduling

Inventory Management

Mac OS

Web browser (OS agnostic)

Windows 10

For pricing information or a quote, contact vendor directly.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

FleetCommander

In Person

Live Online

Webinars

Documentation

Trip Master from CTS Software is a cloud-based solution that helps businesses in non-emergency medical transportation (NEMT) and paratransit industries streamline fleet operations. It lets users configure settings to automatically schedule rides, minimizing drive-time and improving customer experience with the brand.


Trip Master allows enterprises to create recurring reservations, track routes across ongoing trips and manage dispatching activities on a centralized platform. It enables users to visualize vehicle attributes and monitor drivers' performance using a color-coding functionality. Additionally, managers can utilize the interactive voice response (IVR) module to make outbound calls or send customizable notifications to customers before scheduled rides.


Trip Master provides an application for Android devices, which enables businesses to capture data such as pickup and drop-off odometers using global positioning system (GPS) technology. Pricing is available on request and support is extended via live chat, phone, email and other online measures.



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