This TMS offers quick, stream-lined processes that help drive efficiency.

Very effiecent, easy to navigate the features, very clear and easy to adapt.

The quick and easy ability to create and complete a load from start to finish.

Customer service is excellent and is quick to resolve any issues.

Overall all of the above. Results in excellent use of its purpose.

Broker Pro- Easy to use and train new employees.

Nothing important enough for me to put out publicly that they're missing.

The program is user-friendly, easy to use, and it is an online platform.

The staff is super friendly and they take your needs seriously.

BrokerPro is easy to use and needs little to now training. Its ease of use has increased our productivity and allowed us to focus on employee development and company growth.

Our customers and carriers were transferred in seconds. The customer service group from their corporate office is always there to help with any questions we may have.

ALSO -- they are integrated with SaferWatch and MCP so it's super great about making sure you are on top of your carrier's status and insurance.

Pay for what you need, not just what somebody is trying to sale you.

Can't really think of a single thing that I don't like honestly.

The thing that I like the most about the program is it's ease of use.

Im not sure that there is anything that I dont like about BrokerPro.

Have used other broker software and have never had the ease of use, reliability, plus the excellent customer service as received from ISS.

It has reduced our load building times and with it's seamless integration with so many of our other service providers I was able to hold off hiring additional staff. I highly recommend Broker Pro.

You are able to customize the check calls and status how you like that. You are able to group the load board by dispatcher or sales person.

I strongly recommend it to anyone in the freight brokerage industry. Also the support is hands down the best.

Great platform for a small broker that needs full TMS capability. It has all the functions needed for a great price.

The support team is great and responds quickly if any questions arise. I would definitely recommend.

The only thing I dislike is that when your looking for a load and you pause on the search it just searches itself without me finishing typing.

Unfortunately every complaint I had ever received turned out to be true. Even when the issue is BrokerPro's servers not working.

We have been working closely with CSR  to create solutions to some of our unique needs. It integrates well with many platforms commonly used in the industry including automatic posting to DAT.

INFORMATION PER TABS ON LOAD LIST IS HELPFUL. CHECK CALLS OPTION UPDATE IS GREAT.

It is simple to use and the support is great to work with. They actually listen and are willing to make changes for you.

Good software for freight brokers of mid size.

Unless of course you are willing to pay through the nose for it. The changes they made were done with no warning so we never had an opportunity to make a case to keep features.

I have been approached to use other software companies, however I am more than satisfied with the way this fits my company. Hands down the best all the way around.

Ease of Use, Excellent features for adding customers and carriers. Customer Service group guided  us before and during implementation.

Since I started with them, I've had to call- once. And it was something that I clicked on, on accident.

Customer service and support and specially no management to see why this case number is issued and nobody fixed the problem from past two months yet.

When we first started using Fleet Complete there were regular service outages that were frustrating.

The app had many delays and lagged. It was slow to catch up.

The initial meeting with the account managers here at my office was great, the software was equally amazing.

Ease of use, easy-to-setup, easy to maintain (adding drivers & vehicles & points of interest),easy to teach other to use it.

The product is decent albeit basic and outdated but for our needs it works. The account and product support is horrendous and in all honesty is teetering on the edge of fraud.

We choose fleet complete because they were affiliate with AT&T wireless who has provided excellent communication service for our company since  2007.

After signing contract the customer service was horrible. SENSITIVE CONTENT HIDDEN] refused to call me back on numerous occasions.

This is very useful for us to keep up with all the technicians we have. The Breadcrumb feature is the most helpful when tracking a tech.

Had to rate the software when I was lied to and it isn't providing the service as advertised.

The setup and ease of use. The customer support is amazing as well.

Is ok but need more improvement to be more smoothly. I like it any way because I can see where are my teams.

There is no quick refresh to update fleet positions. And you can’t zoom in and out with mouse.

Excellent experience with Fleet Complete. Real time tracking and easy to use made life much easier.

Fleet Complete is an organization committed to customer service and overcoming any challenges thrown their way. Overall they have found ways to meet the challenges we have thrown at them.

I love the easy setup and the administration side of the software.

I had a defective Device; Tech Support took me in circles for 5 months with no replacement device.

We use to be able to check in on drivers while on the go but since Fleet Complete completely ruined their mobile app the service is nearly worthless to us.

The customer service, sales department, billing department are beyond awful. None of them know what the other is doing.

The customer service was very helpful and accessible. The real-time tracking is on point and the maps are great.

Before we switched I enjoyed it and it worked well to keep track of and locate assets during the day.

I like the simplicity of the system and the logs are very user friendly.

I love the customer service. Very friendly, fast and effective.

Customer service lacks basic training in that they do not know their own product or how to fix it. Your new software has been a failure.

The sensors are not adjustable by the user. The technical support was horrendous.

Completely dropping the ball and blaming the other departments. Don't waste your time or money  - pick another company.

Will be asking for a refund for the time we have had this problem. Maybe this review will get someone's attention that can actually push some buttons and get this issue fixed.

The worst product support we have ever encountered.

What I liked most was the ease of use. The dashboard was very user friendly.

One of the customer rep was very swift with a perfect solution to my issue with our fleet maintenance schedule.

I have used a lot of financial programs through my 30-year career. This is the most difficult one to plod through.

Easy to use, impressive data collection. Saves time and money with FBT and maintenance.

US Dollar

BrokerPro is a cloud-based TMS designed for transportation intermediaries dealing in truckload and international transport logistics freight.


The load detail module helps users build loads, assign carriers, enter shipment details, email rate confirmations and post loads to load boards. The rate quote module takes prospective load orders from customers and links them with carriers. Users can email requests for bids and fixed price offers from carriers and post the same offer on load boards.


The document manager allows users to upload, organize and manage documents associated with loads, customers and carriers. BrokerPro also provides customized truckload capability features, allowing users to enter multiple customers on a single consignment, split loads and stops and charge discounted rates to customers. BrokerPro integrates with QuickBooks to generate customer invoices and carrier settlements.


Pricing is per month. Support is offered via email and phone.



LongDescription

Shipment Tracking

Driver Settlements

Dispatch Management

Local Forwarders

Order Management

Customer Portal

Scheduling

Accounting

Truckload Management

Rate Management

3PL Management

Billing & Invoicing

Customer Management

Accounting Integration

Contact Database

Quotes/Estimates

LTL/Shared Truckload

Windows 7

Linux

Web browser (OS agnostic)

Windows 8

Windows 10

$25 per additional user, flexible pricing for additional features

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Broker PRO

In Person

Live Online

Webinars

Documentation

Fleet Complete is cloud-based fleet management solution for businesses of all sizes. The solution is used in a wide range of industries including oil and gas, government, construction, manufacturing and many more. Fleet Complete offers various fleet management modules such as fleet tracker, asset tracker, time tracker, fleet sharing, resource tracker and a mobile app.


Asset Tracker provides complete visibility of assets by enabling users to remotely check the fuel level of equipment and track device charge status at any point in time. The FieldWorker module enables workers to store data in a centralized database and work in both online and offline mode. Data is automatically synced when the solution detects an internet connection and the synchronization process can also be encrypted using RSA standards.


Fleet sharing allows businesses to optimize their fleet by identifying the number of idle vehicles and putting them to use through the virtual reservation manager. Users can also track the vehicle location, booking status and pull reports that help plan resource utilization and balance sheet optimization. Asset Tracker can be accessed on Android and iOS mobile devices through the Resource Tracker App. The solution offers developer APIs for integration with third-party applications.



Broker PRO vs Fleet Complete

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