Web Help Desk Alternatives

JitBit Helpdesk is an IT help desk management solution designed for companies of any size that offers automated routing, incident management, inbox management, ticket management and self-service portal functionalities within a sui...Read more about Jitbit Helpdesk

Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer...Read more about Enghouse eKMS

Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and ...Read more about Kayako

Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobile user. Building on a 30-year history of innovation, Oracle E-Business Suite continues to deliver new...Read more about Oracle E-Business Suite

ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the award-winning AI & Machine Learning...Read more about ChangeGear

EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through ...Read more about EV Service Manager

LogMeIn Central by GoTo is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health mon...Read more about LogMeIn Central

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps office managers and admins manager and run an efficient workplace. OfficeAmp enables employees to use one l...Read more about OfficeAmp

Clinked is a powerful cloud-based portal software that provides an efficient platform for businesses to collaborate, manage projects and share files. Its bank-grade security, user-friendly interface and robust features make it an ...Read more about Clinked

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings,...Read more about Yext

TOPYX is a cloud-based learning management system (LMS) that features social learning tools. It provides organizations with access to formal training with informal learning. It is suitable for enterprises, government institutions,...Read more about TOPYX LMS

FrontRunners 2024

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX

Qualys Cloud is a network security management software designed to help businesses monitor IT assets and prioritize threats in real-time. Administrators can receive alerts regarding vulnerabilities, suspicious activities and attac...Read more about Qualys Cloud Platform

Liberty is an innovative, interactive and comprehensive library management system. It is one of the most advanced and customizable solutions available globally, allowing for the discovery and provision of both traditional and di...Read more about Liberty

EFI Pace is a cloud-based business management solution designed to help organizations in the printing industry handle operations related to data collection, accounting, quotations, sales management and more. The customer relations...Read more about ePS Pace