What i liked most about this software was how it stayed in top of the employees CEU and License expirations.

I have had to create a spreadsheet with the proper information for each employee because many of the user/employee  e-mail shows wrong on my end.

I dont like it or dislike it i use it for work only.

There is a lot of functionality missing. Especially surrounding billing and payroll.

Intuitive User Interface, multiple windows allow easy multitasking, ability to run different types of reports.

I believe that that the simpler the app is, the better and the faster we can start and finish pt’s care.

Now, their service is frustrating everyday where they are introducing new bugs/issues to the working product or not able to any required features for us to function in the field.

I only use this for work, it gets the job done, i dont have anytging bad to say about it.

Don't know what is happening with this company. I would be cautious about starting new service with this company.

The overall experience has been super easy and I love this software.

User friendly , I learned and gain skills to use when using this software.

My only complaint is the lack of payroll and invoicing functionality. The software needs to ability to calculate overtime ASAP and the export functionality is very limited.

Partial Alignment with CAST Model: Axxess Homecare struggled to fully meet the CAST model's stages beyond the basic functionalities.

Nurses in the field have difficulty adhering to documentation standards due to difficulty with documentation requirements with use of this program which is not geared for Pediatric Private Duty.

I feel good using this product, I have learned with it. There is good interaction with the system, which is important.

When we started our services (migrated from other software), we were happy about their product capabilities.

What I like most about this software is that it helps eliminate a lot of paperwork in our office. This software has all the tools that we use and need everyday.

All the information is right there to look at and its user friendly.

Workers receiving a Notification 90 days in advance of a Verification document expiring has caused some confusion. I feel a reminder/notification at 30 days, then if it falls overdue would suffice.

There are a lot of hidden addon costsWorkers cannot fill out forms. There is no document tab.

Sadly it isn't suited for NDIS providers without serious hacks and compromises.

The API is missing core features relating to invoicingInvoicing is difficult to navigate. Cancellations are not listed on proda export and are structured poorly as options.

I've used several systems now and lookout is by far the most user friendly. It allows for easy actions and everything is connected well.

I love that Lookout is very forward thinking in terms of technology and continual quality of life improvements because their fundamental ideas for how Home Care should work is refreshing to see.

From start to finish, our tech now better facilitates and captures the great work we do to support our members in living  well at home longer.

I use it 8 hours 5 days a week and love the convenience, the efficiency it enables by being able to find things on a member's profile with ease by looking at 'subject' headings.

There's nothing so far that I don't like about Lookout.

Tickets they are a big game changer for me, being able to set up so many different ones to be able to provide the best care for the clients is a cut above the rest.

Lookout allows everyone in our team to complete their roles quickly, efficiently and to a high standard.

All the member's information is in the one place, and easy to locate and differentiate between different actions - required or previous.

Lookout uses smart technology to make great care and service in healthcare better. Communication, planning, service provision and record keeping are streamlined and clear.

Ensures the highest level and best practice care is provided for our customers.

US Dollar

Axxess HomeCare provides cloud-based, HIPAA-compliant software and a mobile app that is suitable for skilled, pediatric, private pay and enterprise organizations. Agencies can manage intake, scheduling, human resources, notes and documentation, alerts, a family portal, billing and reports with one solution. With real-time messaging, field and office staff can communicate remotely.


Agencies can accept referrals automatically and connect with referring organizations like hospitals, rehab centers, home health agencies, physician offices and more. Electronic billing enables agencies to track claims and bill all payors.


The mobile app is available on both Android and iOS platforms and allows caregivers and clinicians to verify shifts at the point of care and ensure compliance using Electronic Visit Verification.



LongDescription

Patient Records Management

Scheduling

Mobile Access

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Axxess HomeCare

Australian Dollar

Lookout's software makes it as easy for Australian home care providers, and their teams, to provide the highest quality client care. 

Being built by care, for care, you can trust Lookout's all-in-one software to empower your entire care organisation with; rostering and scheduling, claims & statements, remote care monitoring, compliance and reporting, client plan management, mobile workforce management, and to connect workers + clients & their loved ones and the care team and so much more.

Home Health Care Management

Mobile Alerts

Real Time Monitoring

Referral Tracking

Task Scheduling

Invoice Management

Care Plan Management

Calendar Management

Assessment Management

Planning Tools

Compliance Management

Real-Time Notifications

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Billing & Invoicing

Monitoring

Claims Management

Records Management

Client Management

Caregiver Scheduling

Task Management

Real-Time Reporting

Activity Tracking

Progress Tracking

Clock In/Out

Multi-Location

Client Portal

Job Scheduling

Payroll Management

Communication Management

Forms Management

Access Controls/Permissions

Staff Scheduling

Activity Planning

Transaction Management

Role-Based Permissions

For Activity Departments

Spend Management

Appointment Management

Incident Management

For Home Care Providers

Employee Management

User Management

Status Tracking

Admissions Management

Customizable Reports

HIPAA Compliant

Charting

For Long Term Care

Financial Management

Electronic Signature

Nursing Forms Tracking

Attendance Tracking

Time Tracking by Client

Point of Care System

Self Service Portal

Contact Management

Medication History

Real-Time Data

Event/Activities Planning

Alerts/Notifications

Automated Scheduling

Clinical Care

Work Order Management

Customizable Templates

Alerts/Escalation

Customizable Forms

Reimbursement Management

Staff Management

Employee Portal

Third-Party Integrations

Geriatric Care

Live Chat

Document Management

Search/Filter

Document Storage

Historical Reporting

Insurance Management

Contact The Lookout Way for pricing information.
https://www.thelookoutway.com/pricing

Axxess HomeCare vs Lookout

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