Axxess HomeCare Software

Axxess HomeCare Software

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4

Recommendations

FrontRunners 2020

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About Axxess HomeCare

Axxess HomeCare provides cloud-based, HIPAA-compliant software and a mobile app that is suitable for skilled, pediatric, private pay and enterprise organizations. Agencies can manage intake, scheduling, human resources, notes and documentation, alerts, a family portal, billing and reports with one solution. With real-time messaging, field and office staff can communicate remotely. Agencies can accept referrals automatically and connect with referring organizations like hospitals, rehab centers, home health agencies, physician offices and more. Electronic billing enables agencies to track claims and bill all payors. The mobile app is available on both Android and iOS platforms and allows caregivers and clinicians to verify shifts at the point of care and ensure...

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Axxess HomeCare User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

3

Functionality

3

Showing 1 - 5 of 34 reviews

Jose

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2018

Good way and racional form.

Continues the form.

Pros

Understanding, useful, practical. I feel good using this product, I have learned with it. There is good interaction with the system, which is important.

Cons

Until now nothing to say. I personally feel good using this product, I have nothing negative to point out until now.

Marty

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

October 2018

employee side of the program is lackin

we need communication notes for employees. we need the reports section redone and more options

Pros

the care plan for home health aide is easy to do on you complete the templates. Communication notes are easy to do on clients.

Cons

There are no communication notes on employees. these are really needed. Tracking conversations with our employees, and making communication notes on paper, then scanning them into the system does not work well. Building reports on you system does not work well and I don't feel I can trust the information to be correct. can't do a visit prior to expiration date because the system will not use the new care period until the day after it begins. We try to do visit within 5 days prior to the expiration.

Angelina

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Functionality

out of 5

July 2021

It works but makes things more complicated

Coming from a previous software, change is always difficult. However after over a year of using Axxess I have not seen it to be any better than previous software I have used.

Pros

In my opinion this has too many "bells and whistles" that act more as a hinderance than a benefit. In order to reschedule a shift you have to fill in about 3 different screens which is just redundant. Many upgrades they have made since implementation do not seem to have much benefit.

Cons

There are too many steps required to complete a simple reassignment.

GLENDA

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2019

THE PROGRAM AXXESS ME THE OPPORTUNITY TO DO MY WORK ONLINE WITHOUT HAVING TO GO THE OFFICE.

Pros

IT OFFERS ME THE OPPORTUNITY TO HAVE ACCESS TO ALL THE DOCUMENTS NECESSARY TO ACHIEVE MY WORK AND IT GIVES ME THE OPPORTUNITY TO CONTACT ANY STAFF IN CENTRAL OFFICE AREA.

Cons

AT THE BEGINNING OF STARTING TO USE THE PRODUCT IT WAS A BIT COMPLEX. IT WOULD HELP ME A LOT TO HAVE A TRANSLATION AREA ON THE AXXESS PAGE.

Julie

Company size: 201-500 employees

Industry: Public Safety

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Functionality

out of 5

October 2018

makes charting easy

Overall, an easy-to-work-with program.

Pros

I like the body system reminders so that I don't forget to chart on something.

Cons

I wish there was places to mark down all of the vital signs more than once per shift rather than one space plus the ability to add one extra Heart Rate. In an 8 hour shift, we are required to document vitals at least Q4H, and for those of us who work longer than 8 hour shifts, we do 3 sets of vitals.

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