Good way and racional form.

Continues the form.

Pros

Understanding, useful, practical. I feel good using this product, I have learned with it. There is good interaction with the system, which is important.

Cons

Until now nothing to say. I personally feel good using this product, I have nothing negative to point out until now.

employee side of the program is lackin

we need communication notes for employees. we need the reports section redone and more options

Pros

the care plan for home health aide is easy to do on you complete the templates. Communication notes are easy to do on clients.

Cons

There are no communication notes on employees. these are really needed. Tracking conversations with our employees, and making communication notes on paper, then scanning them into the system does not work well. Building reports on you system does not work well and I don't feel I can trust the information to be correct. can't do a visit prior to expiration date because the system will not use the new care period until the day after it begins. We try to do visit within 5 days prior to the expiration.

Great functionality but missing one major feature

I would improve my review if they can get the site to appear correctly on a smartphone. Currently, if you try to log in from a mobile device, all the proportions of the site are off and you can't see everything on screen. I've tried zooming out, viewing it through multiple browsers (safari, chrome, firefox, etc.) and nothing helps. It is simply not optimized for mobile viewing, unlike many other sites that have a desktop version and a mobile version (or at least a desktop version that doesn't get all weird when viewed from a mobile device).

Pros

intuitive User Interface, multiple windows allow easy multitasking, ability to run different types of reports

Cons

-The website (where, currently, most of the charting is done) is hard to access on mobile devices -VERY little patient information is accessible to clinicians from mobile devices in the field -After several conversations with the company's development team asking them to optimize the site for mobile viewing, so far no changes have been made and it has been over 6 months

THE PROGRAM AXXESS ME THE OPPORTUNITY TO DO MY WORK ONLINE WITHOUT HAVING TO GO THE OFFICE.

Pros

IT OFFERS ME THE OPPORTUNITY TO HAVE ACCESS TO ALL THE DOCUMENTS NECESSARY TO ACHIEVE MY WORK AND IT GIVES ME THE OPPORTUNITY TO CONTACT ANY STAFF IN CENTRAL OFFICE AREA.

Cons

AT THE BEGINNING OF STARTING TO USE THE PRODUCT IT WAS A BIT COMPLEX. IT WOULD HELP ME A LOT TO HAVE A TRANSLATION AREA ON THE AXXESS PAGE.

PROS AND CONS OF BEING A USER

SOFTWARE DIRECTED MAINLY TO MEDICARE AND OUR SERVICES ARE BOTH MEDICARE AND MANAGED CARE. REPORTING IS LACKING IN MANY WAYS SUCH AS DAILY REPORTS TO BALANCE TO AND TO MAKE SURE EVERYTHING IS CAPTURED FOR TRACKING TRENDS FOR PAYMENTS AND LACK OF PAYMENTS.

Pros

EASE TO MANEUVER IN THE SYSTEM BETWEEN TASKS

Cons

REPORTS OR LACK OF. UNABLE TO TRACK THE A/R DAILY. FILING CLAIMS IS SLIGHTLY CONFUSING AND ALLOWS FOR MISSING CLAIMS