Accommodating and I like much the 24hrs service.

Time saving, easy to use, can use online from anywhere, pricing accuracy, excellent technology.

The system has all the features you need but the user interface is crowded and hard to use.

All in one package of the most user friendly Property Management Software.

It has been great expirience and keep adding more features to it.

And by not being an expert , I have an advantage on judging a software interface and usability. Great product that I would like to see in Greek Hotel Market too.

We always liked how the support team is 24/7. Not all softwares are comprehensive as this one for the price its charging.

I love that this product is a cloud-based product. The price is very suitable for the product and it saves me a lot of time.

Overall we are extremely happy with the Hotelogix PMS system and compared to other PMS services we trialled it's extremely cost effective.

Their web booking engine cannot be customized so guests see a very ugly interface when trying to book online.

I think overall it's a good system and it is pretty user friendly as you go through it. The different departments is definitely a nice feature.

Good customer support, but the system need to make it more friendly to use.

Good value & great system for our small property, and excellent support team.

It’s not complicated system, everything that we need for our hospitality is available in here. Was so easy to implemented and so far we like this system.

It's really a great product at a better price than most, they also go above and beyond to help with anything you need or don't understand.

Once you get the hang of Hotelogix software, it's relatively easy to use. I like that it integrates multiple online travel agencies into one.

The account isn’t even a month past due and they choose to block access, so night audit and checkout for guests could not be completed.

Its features and user friendliness, also the intuitive nature of the application, making it easy to work with.

I find the system very user friendly and the support is nothing short of excellence.

Grand Sihanouk Ville hotel is a 3 star hotel located in Sihanouk Ville. Most of our rooms have a private balcony, we have a lovely pool and focus on good food, clean rooms and high service.

The ability to integrate the app with your bank making it possible to charge a card at the Point of Sale is also a grate advantage the app.

My overall experience with Hotelogix is good, I have tried several Property Management Softwares, and we pick the right one.

Easy to use, great value with great support team.

Easy for us to keep track of our guests, and categorize where they're coming from. Lays out our check-in/check-out beautifully.

Very Slow Support full of bugs. Never admit they are wrong will cut you if you miss a payment POOR.

Easy to setup and get up and running. Great customer support 24x7 and my transition contact have been great all through the process.

Hotelogix is best software because. There is no chance of having multiple bookings; it is integrated with online agencies as like booking.com.

Easy to use, customerized features to meet your special requirements, well integrated with channel manager/online payment, web-based solutions is also good to use/maintain, 7/24 online support.

I liked the reliability of the product and the customization options that the hotelogix team allowed.

Even that the answers are immediately, they take long time to fix issues and correct problems. Tarnslations to spanish are not accurate.

Be cautious working with this company. They will waste your time.

I get a call Christmas Eve morning and half to deal with something stupid like this is infuriating.

Changing of rates is difficult and not accessible. Unable to generate housekeeping report based on our preference.

Good but could be great. The functionality should be there, its has all of the tools.

It really allowed us to seamlessly take care of our guests and be able to track progress in realtime, plus track history. I highly recommend this product for any maintenance department.

An Exceptional Operating System that helps enhance the guest experience and maximizes staff productivity. Best system on the market.

Easy to Navigate and Small learning curve for Responders and Agents. Lots and lots of builtin charts.

The interface is slow and laggy sometimes when you switch between different screens and it makes the program crash or the app if you are using the mobile version.

The multi functional uses of the program. It communicates with our POS system great and we use it for multiple departments.

This software is very user friendly and easy to install and operate. I would highly recommend this product.

Simple technology and easy for every user no matter what their skill level. Excellent tool for any hotel of any size.

I like the layout and the overall functionality. It's a pretty easy system to learn.

Being able to track productivity of team members while supporting them thru the information that the system provides.

Having to chance passwords every 90 days is a problem.

It's easy to navigate, enter information, find past information and my favorite the Guest Recovery portion.

The system lags at times which makes the orders not accurate on timing.

I thought it was very organized, easy to use, and kept great records of every guest's stay for guest recovery.

I don’t like the fact you cannot view closed request made after it has been followed up & archived.

Once you set up Business Rules for your property all the pieces move in the right direction creating confidence that your operation is built to succeed and deliver excellent guest service.

US Dollar

Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules like reservations, MIS or dining services, and hotel website from a single platform. The front desk interface can act as a single point dashboard to control hotel operations. Users can also customize the interface as per the hotel needs and manage multiple tasks.


The system can integrate with major credit card payment gateways and other third-party integrations for external CRS's, EPBAX, accounting and more. The two-way channel manager connectivity helps users manage inventory, rates across multiple channels and allows them to start receiving bookings on the front desk in real-time. Users can assign room-cleaning tasks to housekeeping staff and track it from the front desk or housekeeping console.


Hotelogix is available in multiple languages like English, French, Spanish, Portuguese, German, Russian, Arabic, Thai and Turkish.



LongDescription

Payment Processing

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

Room Booking

Guest Experience Management

Housekeeping Management

Customer Support

Booking Notes

Rate Management

Third Party Booking

Maintenance Management

Extended Stay

Marketing Automation

Front Desk Management

Online Booking

Group Reservations

Multi-Property

Activities Booking

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Point of Sale (POS)

Inventory Management

Loyalty Program

Real Time Data

Occupancy Management

Tenant Tracking

Financial Management

Booking Management

For Property Managers

General Ledger

Online Payments

Financial Reporting

Dynamic Pricing

Room Inventory

Channel Analytics

Mac OS

Web browser (OS agnostic)

Windows 8

You will love our pricing! We have flexible pricing plans for you to choose the best that suits your needs. You can choose from:
• Monthly Plans - 3.99$ per room per month
• Per booked room night plans with 20 cents per occupied room night 
Minimum billing applies in all the above plans. Sign-up fee of 350$ includes Basic Setup, Training & Booking Engine Integration with your website. 

For detailed plans, visit: https://www.hotelogix.com/independent-property-pricing.php

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hotelogix

In Person

Live Online

Webinars

Documentation

Videos

Euro

HotSOS is a cloud-based hotel property management solution that provides businesses in the hospitality industry, tools and functionalities that help them to manage business operations which include handling guest incidents, scheduling preventative maintenance and more.


HotSOS includes a guest call assistant that offers staff an overview of the guest's information such as stay history and guest preferences and an order console, which allows staff to create and update service orders and helps front desk staff to recognize guests' preferences and stay histories.


HotSOS includes a multi-lingual interactive voice response (IVR) system that integrates with a hotel's phone system, automates reports on customer trends and enables real-time integration with several third-party property management systems. HotSOS Mobile gives users real-time information on mobile devices and compiles a list of service orders, which are then prioritized based on customizable parameters such as occupancy stay history or VIP status.


Support is offered via phone and though an online helpdesk.



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