Accommodating and I like much the 24hrs service.

Time saving, easy to use, can use online from anywhere, pricing accuracy, excellent technology.

The system has all the features you need but the user interface is crowded and hard to use.

All in one package of the most user friendly Property Management Software.

It has been great expirience and keep adding more features to it.

We always liked how the support team is 24/7. Not all softwares are comprehensive as this one for the price its charging.

I love that this product is a cloud-based product. The price is very suitable for the product and it saves me a lot of time.

Overall we are extremely happy with the Hotelogix PMS system and compared to other PMS services we trialled it's extremely cost effective.

I think overall it's a good system and it is pretty user friendly as you go through it. The different departments is definitely a nice feature.

Good customer support, but the system need to make it more friendly to use.

Good value & great system for our small property, and excellent support team.

It’s not complicated system, everything that we need for our hospitality is available in here. Was so easy to implemented and so far we like this system.

It's really a great product at a better price than most, they also go above and beyond to help with anything you need or don't understand.

Once you get the hang of Hotelogix software, it's relatively easy to use. I like that it integrates multiple online travel agencies into one.

The account isn’t even a month past due and they choose to block access, so night audit and checkout for guests could not be completed.

Its features and user friendliness, also the intuitive nature of the application, making it easy to work with.

I find the system very user friendly and the support is nothing short of excellence.

Grand Sihanouk Ville hotel is a 3 star hotel located in Sihanouk Ville. Most of our rooms have a private balcony, we have a lovely pool and focus on good food, clean rooms and high service.

The ability to integrate the app with your bank making it possible to charge a card at the Point of Sale is also a grate advantage the app.

My overall experience with Hotelogix is good, I have tried several Property Management Softwares, and we pick the right one.

Easy to use, great value with great support team.

Easy for us to keep track of our guests, and categorize where they're coming from. Lays out our check-in/check-out beautifully.

Very Slow Support full of bugs. Never admit they are wrong will cut you if you miss a payment POOR.

Easy to setup and get up and running. Great customer support 24x7 and my transition contact have been great all through the process.

Hotelogix is best software because. There is no chance of having multiple bookings; it is integrated with online agencies as like booking.com.

Easy to use, customerized features to meet your special requirements, well integrated with channel manager/online payment, web-based solutions is also good to use/maintain, 7/24 online support.

I liked the reliability of the product and the customization options that the hotelogix team allowed.

Even that the answers are immediately, they take long time to fix issues and correct problems. Tarnslations to spanish are not accurate.

Be cautious working with this company. They will waste your time.

I get a call Christmas Eve morning and half to deal with something stupid like this is infuriating.

Changing of rates is difficult and not accessible. Unable to generate housekeeping report based on our preference.

The software works as promoted with many options to fit clients needs. What I am most impressed is the level of support we receive and the speed in which we receive support.

Naming conventions are misleading. Navigation can be cumbersome and thee online help feature is too vague.

I have recently taken over my role and received no interaction with my predecessor nor any reference materials regarding the software.

I am very satisfied with this software and I would recommend this to anyone.

Great product for a larger type hotel. There are not many things I do like about this product.

We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.

Connectivity to other programs. We have had a very difficult time finding a CRM that has two-way communication with Maestro.

Customer service and tech support is top notch.

Very difficult to use and train to use. Maybe we had an old version but it seemed impossible.

For the most part Maestro is a great program and hasn't let us down. I love all the different avenues you can take to find existing, and checked out reservations.

Gneral reports and the transaction reports are extremely powerful and helps to understand the metrics. Customer service is quite professional and they are quick to solve the cases.

What I liked most was that it is quick and easy to access a lot of information (guest, company, or group info or history / room availability and pricing / accounting and sales figures).

Unfortunately, we are still waiting on Tax reporting for our 1099's / 1042s annual tax reporting. Being in the US, we require both.

Maestro PMs is a great property management software with a good customer service. For me the reports the software provides is understandable and beneficial.

Feature Rich System at a Great Price, and Great Support Too.

Maestro is a very user friendly system. Additionally it has all the features of system 2-3 times its cost, and the support has been spot on.

Excellent Support, Great Features, Superb Value.

From daily tech questions to new technology upgrades, the Maestro team is always quick to respond and have the desire to provide solutions.

This system was so confusing at first. I came from using Opera.

The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.

I am used to operating many windows at once. This system is very stubborn you cannot even easily escape a rating query without making a reservation.

I'll have to admit that in 9 years working in hotels that I've only used 2 PMS programs.

I like that it's customizable and also love the availability and responsiveness of the customer service department.

US Dollar

Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules like reservations, MIS or dining services, and hotel website from a single platform. The front desk interface can act as a single point dashboard to control hotel operations. Users can also customize the interface as per the hotel needs and manage multiple tasks.


The system can integrate with major credit card payment gateways and other third-party integrations for external CRS's, EPBAX, accounting and more. The two-way channel manager connectivity helps users manage inventory, rates across multiple channels and allows them to start receiving bookings on the front desk in real-time. Users can assign room-cleaning tasks to housekeeping staff and track it from the front desk or housekeeping console.


Hotelogix is available in multiple languages like English, French, Spanish, Portuguese, German, Russian, Arabic, Thai and Turkish.



LongDescription

Payment Processing

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

Room Booking

Guest Experience Management

Housekeeping Management

Customer Support

Booking Notes

Rate Management

Third Party Booking

Maintenance Management

Extended Stay

Marketing Automation

Front Desk Management

Online Booking

Group Reservations

Multi-Property

Activities Booking

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Point of Sale (POS)

Inventory Management

Loyalty Program

Real Time Data

Occupancy Management

Tenant Tracking

Financial Management

Booking Management

For Property Managers

General Ledger

Online Payments

Financial Reporting

Dynamic Pricing

Room Inventory

Channel Analytics

Mac OS

Web browser (OS agnostic)

Windows 8

You will love our pricing! We have flexible pricing plans for you to choose the best that suits your needs. You can choose from:
• Monthly Plans - 3.99$ per room per month
• Per booked room night plans with 20 cents per occupied room night 
Minimum billing applies in all the above plans. Sign-up fee of 350$ includes Basic Setup, Training & Booking Engine Integration with your website. 

For detailed plans, visit: https://www.hotelogix.com/independent-property-pricing.php

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hotelogix

In Person

Live Online

Webinars

Documentation

Videos

Maestro is one of the leading providers of hospitality management systems (HMS) in a Web Browser Based or Windows solution, with flexibility to deploy the feature rich browser version in any environment including cloud-hosted, private cloud, self-hosted or on-premise. 


Designed exclusively for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups looking to support a full service operation across a single or multi-property portfolio, Maestro has been the answer for over 43 years and paved the way for cutting edge innovation to serve their clients.  Maestro is a robust and feature rich property management system (PMS) with integrated modules to manage all facets of the guest journey including front desk reservations, yield and rate management, sales & catering, spa and activities, integrated partner point of sale (POS), membership and loyalty, condo owner management, online direct booking engine, while digitalizing the guest journey from point of booking through to check out and everything in between!  Maestro’s touchless and mobile app technologies — including contact-free web/mobile/kiosk check-in, mobile key integration, online prepayment portal, mobile check-in and check-out, electronic signature and reg card, configurable 48-hour room availability, mobile intake and waiver forms, and eSignature Document Management — reduce or eliminate the need for physical contact between guests and staff while creating operational efficiencies.


The Maestro cloud PMS or Windows PMS hotel management software solutions are backed by an all-inclusive support and service commitment which includes a 24/7 live call-center; free version upgrades; on-demand live one-on-one training; in application live-chat and email support, e-learning center, live webinars; and professional productivity audits to maximize the investment. 


Regardless of which implementation model you choose, Maestro provides a sophisticated solution, robust feature set, and the latest innovations to keep hoteliers competitive with the freedom to move to any new environment as future business demands dictate.  The Power To Choose is yours with Maestro, and ability to have the best of all worlds to customize your solution as you need.



Real Time Analytics

Employee Management

Multi-Channel Marketing

Developer Portal

Access Controls/Permissions

SMS Messaging

Communication Management

For Vacation Rentals

Customer Database

Data Import/Export

Multi-Location

Self Service Portal

Contact Management

Mobile Access

Dashboard Creation

Social Media Integration

PCI Compliance

Email Management

Website Integration

Reporting & Statistics

Data Visualization

Work Order Management

Real Time Reporting

Contact Database

Testing Management

Customer History

Third-Party Integrations

Catering Management

Windows 7

Contact a Solutions Consultant at Maestro PMS at 1.888.667.8488 or info@maestropms.com for detailed and personalized pricing information.

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