I liked the ability to put notes virtually everywhere, and it was very easy to keep track of guest issues within the software. Inventory was accurate and the check in process is seamless.

No real 24 hr support without fees. Cant even upload a support ticket on the weekends or overnight which is kinda ridiculous.

And the tech support is very responsive. The variety or stock reports is very good for accounting purposes.

This system is super easy to use and has great flexibility.

Non-active history can be annoying and cumbersome.

We have tried some demo versions of other software but there was always something missing that we got with RDP so we have been sticking with it.

We have had some challenges, but we think the worst is behind us.

They were a good fit for a while. Their support was very responsive.

RDP is user friendly and has tons of excellent reports. Very knowledgeable and helpful staff.

I find the reports difficult to find what exactly I'm looking for sometimes.

We were an independent hotel for 17 years and we used Rdp for the last 8 years. They are responsive and a good fit for an independent property.

RDPWin has been very pleasant, it is a user friendly product- which can improve business performance and with the right time spent with the customer service- can improve efficiency.

Software is server based. Every time there is an update/upgrade, we experience problems.

Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Old look for today's standards. No cloud service at least on the version I had to use.

Quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports.

I liked the way the interface looks, it's very appealing. It's easily navigated and has a pleasant layout.

What I don't like about this software is its inability to calculate a percentage of part of a total. E,g I may need a to calculate a discount on the room portion of the package not the meals.

We have seen an overall increase in guest satisfaction and revenues with the addition of the itinerary items.

I also hate how not user-friendly it is. It is not an intuitive software.

RDP allowed us to have a rental program that is specific to our needs without having to built one ourselves. Their support staff is outstanding and always quick to help with any questions or issues.

What I like most about this software is its user friendliness. Its has the ability to give you all the data you need in related to your guest and their agents.

The product is very good, and there is flexibility if you have ideas of your own to improve the product for your own company.

The support team is always great in answering my questions and helping fix issues that pop up.

It was a good experience, though it had a long learning curve. The software is not as intuitive as others but does the job that is meant to.

Hard to believe no one has ever come and met with us in person. We did spend quite a bit of money, no one ever showed up or asked us how things goes.

The calendar was useful. Was also nice that the direct booking was options were managed on the same extranet.

Charged per connection, and per booking. As if OTA commissions weren't enough to pay for, we had to pay to use the connect the OTA.

Ease of access for customers that can easily use computer software.

Doesn't support business intelligence report such as Rate 360, Agency 360.

The set up with stripe is great. The help I get with RI is good, but we would really appreciate being assigned to the same person.

ReservIT has 2-ways interfaces with major Property Management System such Hotello and IQware which makes it effective for hotels. Low cost, low in maintenance and great customer service and support.

Ease of use and user friendliness. Only great feedback from the support team and the app.

US Dollar

Resort Data Processing (RDP) offers customizable property management solution to meet operational and budgetary requirements of property owners. The solution serves a wide range of property types including hotels & resorts, condominium, VR parks, campgrounds, private residence clubs and corporate housing.

RDP's Internet Reservation Module (IRM) can provide properties with a commission-free Internet booking engine. RDP’s customers aren’t required to pay commissions on reservations made directly from their website. The Mobile IRM optimizes the guest booking experience for tablets and smartphones.

RDP also offers a comprehensive front office and reservations suite, owner accounting, payment management, housekeeping management and a fully integrated work order application. The solution provides the provision of both short term and long terms reservation.

Resort Data Processing is backed by a support and installation team. They have experience with customizing professional services plans to meet a company’s unique needs.

LongDescription

Owner Statements

Employee Management

Multi-Channel Marketing

Utility Billing

User Management

Electronic Payments

Personalization

Payment Processing

Multi-Channel Management

Price/Margin Management

Property Management

Customizable Reports

Contract/License Management

Reservations Management

Credit Card Processing

Spa/Activity Management

Invoice Management

Transaction History

Single Property

Guest Communications

For Vacation Rentals

Customer Database

Calendar Management

WordPress Integration

Room Booking

Guest Experience Management

Owner Management

Housekeeping Management

Data Import/Export

Accounting

Multi-Location

Self Service Portal

Contact Management

Rental Management

Availability Indicator

Booking Management

Lead Management

Email Marketing

Rate Management

Sales Reports

Guest Check-in/Check-out

Real Time Data

Historical Reporting

Channel Management

Vendor Management

Site Reservation Management

Maintenance Management

Extended Stay

Site Maps

Marketing Automation

PCI Compliance

Email Management

Website Integration

Revenue Management

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Multi-Property

Availability Management

Work Order Management

Billing & Invoicing

Accounting Integration

Audit Management

Discount Management

Online Reservations

Customizable Branding

Commission Management

GDS/OTA Integration

Reporting/Analytics

Contact Database

Billing Rate Management

Built-in Accounting

Customer History

Point of Sale (POS)

Third-Party Integrations

Maintenance Scheduling

Task Management

Inventory Management

Loyalty Program

Web browser (OS agnostic)

Pricing is dependent on size of the property, functionality desired & server location.
On-premise systems range from $20,000 to over $100,000 one-time purchase price.
Cloud hosted deployments range from $500 to $4,000/month.
Contact Resort Data Processing for personalized pricing.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

RDPWin

In Person

Live Online

Webinars

Documentation

Canadian Dollar

Reservit is serving nearly 10,000 client accommodation worldwide. With a team composed of diverse backgrounds such as engineers, account officers, and sales and marketing experts, Reservit can answer a large scale of issues in order to optimize the sales strategy of the properties using their tools. From complex technical requests to advice in order to get better results, Reservit's team is dedicated to the success of its users. 

Reservit has become a leader in eTourism, introducing technology tailored to real needs, and striving to anticipate the challenges of implementing tomorrow's solutions.

RDPWin vs Reservit

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