Ascentis vs Impraise

RATING:

4.2

(55)

Ascentis has 55 reviews and a rating of 4.18 / 5 stars vs Impraise which has 56 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (55)
4.5 (56)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 21, 2023
November 18, 2020
Pros/Cons
  • Pros

  • The Ascentis payroll and HR systems offer a lot of functionality and value for the money. Their customer service is very good.
  • All of your employee self-service options, from paycheck and W4 integration to benefits selection are integrated into one self-service solution.
  • Cons

  • Lack of training classes - it's all online videos.
  • The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.
Read all user reviews
  • Pros

  • I like how you can give feedback anonymously to your coworkers or you boss. It is good to improve your work and your performance.
  • The software is super user-friendly and slick to onboard users into the system, but even more impressive are the people over at Impraise.
  • Cons

  • And it left me puzzled once confronted with all the competences I could choose from when asking for feedback.
  • When receiving feedback, it isn't shared directly with your line manager. Having to send it onto them manually is a pain and could lead to cherry picking.
Read all user reviews
Pricing Range
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos