I like Assembled for its intuitive and easy-to-navigate features. It allows me to have complete visibility over my team, especially since we are all working remotely.

I liked that Assembled enabled us to grow our customer support team from 250 to 1000, without having to grow our workforce management team. It's bulletproof and doesn't break.

It has been great, Assembled team really cares and are always ready to help.

As a small management team this tool allows you to set up quickly and not worry about if it is working.

It's also great for fielding, tracking and managing PTO requests from a quickly growing team.

We liked that Assembled had all the integrations we were looking for and the features our business needed without being overly complicated or requiring a long commitment to get it up and running.

The whole Assembled team is super great to work with - very responsive, reasonably flexible, receptive to feedback, and quick to help.

I I also don't like not being able to move tasks up and down on the schedule.

I find difficult with the real-time tab sometimes because of the status not syncing properly.

Great product that is backed up by an even greater support team.

Very intuitive to learn. The team is constantly making improvements and adding features, so the software is getting more useful.

A lot of tools can create schedules, but I don't know of another tool out there that helps plan the operations of a world-class support team.

Adding and editing time blocks is a bit clunky to me.

We've had a great experience with Assembled. Their team is passionate about workforce management and is rapidly improving their product.

Assembled - Save time, Quality of life and meet a support team that has your back.

Most importantly, it lays out numbers and useful charts so we can understand better what's going on there and so we can plan for it more easily.

Once that integration is done, all of our wildest dreams will come true.

Lovely group of people to work with. The API is incredibly powerful, giving my team the ability to build custom solutions to solve the meatiest of problems in the scheduling and capacity spaces.

I can honsetly say that Assembled has turned this whole experience by 180 degrees. In a very very positive way.

Support is really good and everyone that works in Assembled is super nice and always willing to help. A fantastic piece of software, overall.

Out of the box I believe this is the best WFM product for any company needing a user friendly platform which integrates with Zendesk.

The only thing that bothers me is the missing feature of finding the invoices within the platform. The invoice does get send to you, so you can always find it in the email.

It's very usable and fast. I couldn't find anything at fault with this app.

It helps my Leads maintain coverage across our channels seamlessly, reallocate bandwidth, and share out schedules.

Assembled helped us thanks to its amazing forecasting, which has proven to be extremely accurate, and how robust the scheduling options are.

We take that time and invest it back in our people who are helping our customers everyday. The forecast is getting more on more accurate, even with something as volatile as live chat.

I haven't found any aspects that I don't like about Assembled yet.

The features are easy to understand and navigate and the reporting helps me paint a picture of my team members' adherence.

User friendly and can be navigate easily as a user.

The software is really easy to use, looks great and doesn't disrupt our support agents. It fits in seamlessly with their day-to-day operations, which is a game changer.

A powerful tool that's easy to implement and use.

The tool is newer, so the UI can be a bit confusing. There's also a bit of a learning curve when you start using it.

For the cost of the tool, it's definitely the best 'bang for your buck' in terms of WFM tools, the available features and seamless integration with Zendesk tools.

The main benefit I get from Assembled is the ability for the whole team to have visibility on who's doing what and when. It makes it super easy for keeping the whole team organised.

The whole candidate tracking system is very helpful in staying on top of the right talent for our open requisitions.

Good it’s a good place to have all your jobs. Good for use by larger organizations.

This is a good system with a lot of nice features and integrations. The dashboard is clean and easy to use.

Their pricing is competitive, the dashboard clean and easy to understand, the platform 100% configurable, and the support is phenomenal. Our recruiting workflow practically runs itself.

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

My overall experience is pretty good. Some of the functionality is very easy to use, but other features need improvement.

It's also very easy to use and highly candidate-centric. The iCims staff is also flexible, very helpful and eager to make sure your experience with the product is a successful one.

This morning, we had an associate that was supposed to go out and work for the client on a 1-day assignment but the associate called in sick this morning.

We first chose this software because it was more competitive and more user friendly than our previous ATS.

I love that everything is electronic. It makes new hire paperwork so seamless- and the applicants love it also.

Sometimes team members have trouble finding someone in the search bar and then have to recreate the user. The away message is no longer working for us.

The reporting is horrible. It's too complicated to get what should be a standard report.

Can be very frustrating for people who do not use it all of the time.

It looses my resume Everytime I upload and log out of the software for a period of time.

User-friendly customizable ATS at a great price.

This product is easy to use and helps me track applicants. Love that you can see how many other applications the candidate has submitted.

Overall, ICIMS Recruit is outstanding software. With a few minor adjustments, this software has the potential to be the very best in the industry.

Inability of workflows to work with each other. Limitations regarding employee referrals.

You can build an ATS exactly how you like from the ground up and then create sophisticated reporting features.

The project was launched on time and on budget.

The dashboard can be fully customized, the ability to post jobs within the ad itself and the integration with other software is fantastic.

Our overall experience is very positive. We love the configurability of the product so that we can make it unique for our business model.

Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

The company I implemented / selected this product for still uses today. Very strong product with great customer service.

I love using ICims for recruitment. Also, the fact that multiple users can see the same job requisitions is a plus especially when you have a large team.

The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

I dislike all the numerous glitches. This software seems to have many bugs that the developers still have not ironed out.

US Dollar

Assembled is a workforce management platform designed to help businesses of all sizes schedule and manage resources on a centralized platform. Administrators can utilize forecasting capabilities to predict staffing demand, automatically forecast holidays based on previous year's data and include outliers or adjustments in queues. 

Features include staffing timeline, filtering, permissions management, custom staffing calculations, time-off management, calendar and more. Managers can create or edit schedule templates, register events according to different groups, configure different timezones on templates for distributed workforce and more. Additionally, it offers a team management module, which lets businesses track agents' queues and statuses in real-time and report on productivity, schedule adherence and performance. 

It facilitates integration with several third-party applications such as Zendesk, Kustomer, Intercom, Salesforce, Gladly, Slack and more. Pricing is available on per agent per month basis and support is extended via a knowledge base.

LongDescription

Shift Swapping

Variable Workforce

Timesheet Management

Labor Forecasting

Skills Tracking

Performance Metrics

Time & Attendance

Budgeting/Forecasting

Time Off Management

Employee Database

Automated Scheduling

Contractor Management

Reporting/Analytics

Employee Scheduling

Calendar Management

Availability Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Chat

2-10

11-50

51-200

201-500

501-1000

Assembled

In Person

Live Online

Documentation

Support the entire candidate experience from start to finish with a unified recruitment platform. iCIMS offers best-in-class recruiting products for your hiring life cycle, available as part of one unified talent cloud platform, or as individual products.


By engaging passive talent and nurturing prospects, our Career Sites and Candidate Relationship Management empowers you to source and proactively fill talent pipelines better than your competition, while giving your candidates personalized career site experiences. Our Text Engagement transforms you into an employer of choice thanks to modern communication via text, chatbot, and social media messaging, so your organization is always top of mind for candidates.


Our award-winning Applicant Tracking offers an industry-leading candidate experience from a mobile-friendly application process, to receiving a professional offer, to getting pre-boarding for day one on the job, all while reducing cost and time-to-hire. iCIMS’ robust integration capabilities provide a seamless, yet powerful extension to your core HR systems – centralizing complex talent acquisition data and transferring it as one unified story to all of your applications.



Pre-recorded Messages

HR Management

Live Video Interview

Employee Onboarding

Two-Way Audio & Video

Application Management

Interview Management

Resume Database

Interview Practice Session

Customizable Reports

Session Recording

SMS Messaging

Internal HR

Candidate Tracking

Job Application Management

Referral Tracking

Electronic Signature

Reference Checking

Skills Assessment

Applicant Tracking

Recruiting Firms

Job Description Management

Pipeline Management

Social Recruiting

Communication Management

Matching Engine

Talent Acquisition

Resume Storage

Job Management

Individual Development Plans

Customizable Fields

Collaboration Tools

Assessment Management

Email Templates

Self Service Portal

Configurable Workflow

Resume Posting

Email Marketing

Job Marketplace

Mobile Access

Orientation Workflow Management

Compliance Management

Recruitment Management

Background Screening

Candidate Profiles

Training Management

Question Library

Social Media Integration

E-Verify/I-9 Forms

Job Posting

Workflow Management

Real-time Updates

Email Management

Video Support

Careers Page

Candidate Management

Job Requisition

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Resume Parsing

Employer Accounts

Resume Search

Panel Interviews

Employee Handbook

Chat/Messaging

Calendar Sync

Skill Assessment & Scoring

Real Time Reporting

Customizable Branding

Compliance Tracking

Employee Profiles

Feedback Management

Boolean Search

Interview Scheduling

Third-Party Integrations

Onboarding

Task Management

Live Chat

Document Management

Electronic Forms

Performance Management

For Accountants

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

Assembled vs iCIMS Talent Cloud

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