Avature vs Key Survey

RATING:

4.6

(52)

Avature has 52 reviews and a rating of 4.62 / 5 stars vs Key Survey which has 39 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (52)
4.6 (39)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 22, 2023
December 20, 2022
Pros/Cons
  • Pros

  • The account management team really helps you to understand the tool and how to best maximize for your specific business need. The platform just keeps getting better and better each year.
  • The product is very easy to use, it states on which stage each candidate is. It brings clarity to the team.
  • Cons

  • The system can be completely customized so it may sometimes be difficult to get started because there are so many options.
  • We do not know we have certain features (and it only takes them a minute to enable it) until we ask or raise a struggle to Avature. Could be a frustrating experience.
Read all user reviews
  • Pros

  • Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.
  • Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.
  • Cons

  • Using the non pre-defined layout is very fiddly, and so it can make life difficult. The software is still very expensive.
  • It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos