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Gusto

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Ratings & Reviews

Overall Rating

4.14 / 5 (35)

4.67 / 5 (2,396)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

December 17, 2019

June 1, 2020

Pros/Cons

  • Pros

  • The system is very intuitive and easy to operate. Both administrative staff and employees enjoy the simplicity of the platform.

  • Its ease of use, the customer support is amazing, always new updates making it better. Recruiting integration with indeed.com. Performance reviews. Integrates with GWL benefits and Wagepoint payroll.

  • Cons

  • Needs an APP for employees to access with more ease. Still some weird quirks that need to be ironed out. some things are unprintable, emails sometimes don't go out.

  • I would like thought and design into the HR policy and procedure requirements that a company has. A documentation and review management policy app would really help manage an overwhelming process.

  • Pros

  • The interface was friendly and fun. Easy to hire and fire. The breakdown of taxes was easy to understand.

  • I really enjoy this program, everything is easy to find and very user friendly.

  • Cons

  • Gusto can be bogged down at times, I’ve had slight issues with on boarding information getting lost but customer service has always been quick to respond and assist.

  • The way the line items are fed into Xero/Quickbooks is a bit off sometimes. Other than that is has been great.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

13 Recommendations

73 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots