Education Walkthrough vs Spidergap 360 Feedback

RATING:

4.3

(38)

Education Walkthrough has 38 reviews and a rating of 4.32 / 5 stars vs Spidergap 360 Feedback which has 107 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (38)
4.8 (107)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 14, 2024
May 7, 2024
Pros/Cons
  • Pros

  • The customer service is fantastic. A real person always gets back with you within 24 hours.
  • I like that it is easy to set customize your own walkthrough, it is also easy to use in the classroom.
  • Cons

  • There are a few bugs in the software, reordering of questions doesn't work and occasionally the app will crash and lose an observation.
  • This has happened more than five times which is a waste of my time and very frustrating. I like to give immediate feedback and these glitches keep me from doing that.
Read all user reviews
  • Pros

  • The software is easy to use, the interface is appealing, the reporting is excellent, and the customization is just what we needed. The price is fair and a great value for what you pay.
  • The service and technical support I got the team was exceptional. The tool was so intuitive and easy to use and the way in which I could set it up to improve team performance was really valuable.
  • Cons

  • Not so much the software ut I was a little it disappointed that I could not download the group analysis.
  • Lack / awkwardness of distinguishing between self and peer reviewers.
Read all user reviews
Pricing Range
N/A
$
$
$
$
$
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FrontRunners

2021

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3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos