Key Survey vs stratustime

RATING:

4.6

(39)

Key Survey has 39 reviews and a rating of 4.64 / 5 stars vs stratustime which has 25 reviews and a rating of 3.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (39)
3.6 (25)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
December 20, 2022
July 8, 2022
Pros/Cons
  • Pros

  • Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.
  • Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.
  • Cons

  • Using the non pre-defined layout is very fiddly, and so it can make life difficult. The software is still very expensive.
  • It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered.
Read all user reviews
  • Pros

  • Ease of use (as long as you don't need to make changes). I liked my original sales rep in the beginning.
  • Customer support gets back to you quickly. Up time and reliability of any cloud based system is always a concern and Stratustime's is great.
  • Cons

  • Starts to struggle with varying pay systems. Post-implementation customer service is a little laissez-faire.
  • I really don't like that when you hover over the clock in/clock out buttons they get larger, it makes it very confusing and sometimes I click the wrong thing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos