NOVAtime vs Ascentis

RATING:

3.9

(40)

NOVAtime has 40 reviews and a rating of 3.85 / 5 stars vs Ascentis which has 55 reviews and a rating of 4.18 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (40)
4.2 (55)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
June 16, 2023
June 21, 2023
Pros/Cons
  • Pros

  • I love the way you can configure reports to suit your needs. Output is available in whatever office media you need for it to be.
  • It's been more than a year since our company has switched to Novatime and I think I finally have a good grasp on how it works.
  • Cons

  • Lack of flexibility in terms of different type of employee types (we run a gym where many different employees may have multiple job codes) makes it somewhat difficult to manage.
  • Logging your comp time is a struggle at times as the process isn't intuitive and we don't do it too often to retain it in our memory.
Read all user reviews
  • Pros

  • The Ascentis payroll and HR systems offer a lot of functionality and value for the money. Their customer service is very good.
  • All of your employee self-service options, from paycheck and W4 integration to benefits selection are integrated into one self-service solution.
  • Cons

  • Lack of training classes - it's all online videos.
  • The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos