OnSinch vs Remote

RATING:

4.9

(41)

OnSinch has 41 reviews and a rating of 4.88 / 5 stars vs Remote which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (41)
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Ease-of-Use
5 / 5
Remote
Value for Money
5 / 5
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Customer Support
5 / 5
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Functionality
5 / 5
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Last Review Written
January 10, 2024
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Pros/Cons
  • Pros

  • The systems efficiency and simplicity whilst covering all the bases makes it the perfect tool for our needs.
  • Sinch is super easy and quick to setup and very intuitive for users to work with. Especially with crisis situation it helped us efficiently manage thousands of people.
  • Cons

  • I never had the feeling that there was something wrong with OnSinch, or that something was missing.
  • No calendar view, Can't assign different rates to crew per profession thus having to set up detailed ratings.
Read all user reviews
  • Pros

  • The representative of Remote for my company: [SENSITIVE CONTENT] is always very helpful, reachable and takes care of all the questions we have regarding the contracts, platform etc.
  • Our account manager is Florian Prokosch and he has supported us throughout and continues to do so. Very happy with the support provided and ease with which queries and clarified.
  • Cons

  • The process for me was a little harder than usual because I live in a country that is really hard to make business with.
  • Very unprofessional and poor customer service. Not included all countries included.
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Pricing Range
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos