It does everything we need it to do and then some. The SmartSearch support team is fantastic.

Completely satisfied with all phases from integration to customization.

Easy to use, lots of functionalities and the SmartSearch team has been great about customizing features for us.

We love the ease of use, ease of training and the ability to customize the application to our needs.

If using SmartSearch as the company's Career Page be advised it is very ugly. The font of the req job fields are in Times Roman, size 14.

The customer service, from sales to tech support has been terrific; especially when it came to dealing with customization issues.

We have used SmartSearch since 1996, and have used some form of the product ever since. Technical support has always been outstanding.

Really appreciate the tech-support team over there, especially Maria. They've always taking such good care of me and my team.

Good software, great team from Sales, to Training, to Tech Support, to Development for new features.

It is very hard to navigate back and forth throughout the application and it is impossible to open anything in a new tab for side by side windows.

Easy to learn, super inclusive functionality, fast pager turns, easy to configure - very strong website integration / highly functional Career Center.

There are many qualities, many features that make SmartSearch a valuable tool for us. At the macro level, I believe what SmartSearch brings to our operation is efficiency.

The product is great - flexible, customizable, easy to use for sure. What makes it even better is that the people behind it are there for their customers.

In recent releases, SmartSearch has addresses their known weaknesses.

SmartSearch is a good tool that has become a critical element of our operation.

No auto capture of emails to candidates. Everything requires a manual copy and paste.

Also like the ability to schedule and post onto linked in from the job screen, and ability to search for linked in profiles from the candidate screen.

Excellent team behind SmartSearch - Recruiters love the new tools and features. Happy with our decision to roll to APS as key partner.

As close to a custom ATS without the cost of customization. Support is by far the best I have had from software companies.

SmartSearch does a good job for housing of resumes, searching candidates and inputting requisitions and managing them.

All the system configuration options helps us to get the exact functionalities we want. The Search -engine is very good and fast.

We have built our business around this software and we use it to manage almost everything. Approximately a year ago, we decided to leave and try another ATS.

It's a complex system and it takes some time to understand all possibilities. There are some functions missing for us as a European user.

Some reporting needs are difficult to achieve on your own with their built in reports.

The onboarding and hire tracks help drive consistency and quality without our teams, and make it easy to never miss a step. Plus the customer support team is always willing to help.

Over the years we've been doing business, I've found the people at SmartSearch to be good people who genuinely want to help their customers thrive. This customer focus shows up in their software.

Great tool, it's user-friendly, intuitive and has great functionality as an ATS and CRM. The customer/user support team is knowledgeable, quick to respond and very friendly.

Ability to search across all job boards from single screen. Ability to post across multiple job boards from single entry.

We are extremely pleased with this version of SmartSearch and very impressed APS team efforts prior to, during and after the conversion.

Easy to setup and use, reliable, great support, good training, always innovating. Good value for the price.

It also features an easy to implement job board that integrates with your web site. The licensing is very flexible and cost effective and minimal training is required.

When searching for a common name in the system, it could come up with hundreds of records. If I only have a name and no other information, this system makes it hard to identify the right one.

In addition to providing timely support as needed, they have also collaborated with us on several blog posts and podcasts for cross-marketing opportunities. We can highly recommend working with them.

SmartSearch is the easiest to use, full featured, and cost effective candidate and client contact tracking system that I have ever used.

The whole candidate tracking system is very helpful in staying on top of the right talent for our open requisitions.

Good it’s a good place to have all your jobs. Good for use by larger organizations.

This is a good system with a lot of nice features and integrations. The dashboard is clean and easy to use.

Their pricing is competitive, the dashboard clean and easy to understand, the platform 100% configurable, and the support is phenomenal. Our recruiting workflow practically runs itself.

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

My overall experience is pretty good. Some of the functionality is very easy to use, but other features need improvement.

It's also very easy to use and highly candidate-centric. The iCims staff is also flexible, very helpful and eager to make sure your experience with the product is a successful one.

This morning, we had an associate that was supposed to go out and work for the client on a 1-day assignment but the associate called in sick this morning.

We first chose this software because it was more competitive and more user friendly than our previous ATS.

I love that everything is electronic. It makes new hire paperwork so seamless- and the applicants love it also.

Sometimes team members have trouble finding someone in the search bar and then have to recreate the user. The away message is no longer working for us.

The reporting is horrible. It's too complicated to get what should be a standard report.

Can be very frustrating for people who do not use it all of the time.

It looses my resume Everytime I upload and log out of the software for a period of time.

User-friendly customizable ATS at a great price.

This product is easy to use and helps me track applicants. Love that you can see how many other applications the candidate has submitted.

Overall, ICIMS Recruit is outstanding software. With a few minor adjustments, this software has the potential to be the very best in the industry.

Inability of workflows to work with each other. Limitations regarding employee referrals.

You can build an ATS exactly how you like from the ground up and then create sophisticated reporting features.

The project was launched on time and on budget.

The dashboard can be fully customized, the ability to post jobs within the ad itself and the integration with other software is fantastic.

Our overall experience is very positive. We love the configurability of the product so that we can make it unique for our business model.

Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

The company I implemented / selected this product for still uses today. Very strong product with great customer service.

I love using ICims for recruitment. Also, the fact that multiple users can see the same job requisitions is a plus especially when you have a large team.

The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

I dislike all the numerous glitches. This software seems to have many bugs that the developers still have not ironed out.

US Dollar

SmartSearch is a leading global talent acquisition and staffing management software platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals.

SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter. Our all-in-one talent acquisition platform serves thousands of recruiting professionals worldwide, offering comprehensive applicant tracking, CRM, hiring manager collaboration, e-signature, onboarding automation, and more. SmartSearch’s flexible architecture has made the enterprise-grade solution available to organizations across all markets, delivering tailored solutions to meet diverse needs.

Experience the SmartSearch difference and join us in shaping the future of the staffing industry. Discover how our platform can streamline your recruitment processes and empower your organization to thrive in today's competitive landscape.

LongDescription

Interview Management

Internal HR

Candidate Tracking

Reference Checking

Recruiting Firms

Resume Storage

Collaboration Tools

Assessment Management

Email Templates

Self Service Portal

Recruitment Management

Background Screening

Candidate Profiles

Social Media Integration

Job Posting

Workflow Management

Email Management

Careers Page

Candidate Management

Employee Database

Resume Parsing

Resume Search

Billing & Invoicing

Compliance Tracking

Interview Scheduling

Onboarding

Task Management

Reporting/Analytics

Commenting/Notes

Jobs Board

HR Management

Live Video Interview

Status Tracking

Application Management

Resume Database

Customizable Reports

Activity Tracking

Job Application Management

Applicant Tracking

Pipeline Management

Social Recruiting

Talent Acquisition

Job Management

Calendar Management

Full Text Search

Data Import/Export

Lead Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Customizable Templates

Calendar Sync

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Job Tracking

Tagging

Third-Party Integrations

Search/Filter

For Recruiting Agencies

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

SmartSearch

In Person

Live Online

Webinars

Documentation

Videos

Support the entire candidate experience from start to finish with a unified recruitment platform. iCIMS offers best-in-class recruiting products for your hiring life cycle, available as part of one unified talent cloud platform, or as individual products.


By engaging passive talent and nurturing prospects, our Career Sites and Candidate Relationship Management empowers you to source and proactively fill talent pipelines better than your competition, while giving your candidates personalized career site experiences. Our Text Engagement transforms you into an employer of choice thanks to modern communication via text, chatbot, and social media messaging, so your organization is always top of mind for candidates.


Our award-winning Applicant Tracking offers an industry-leading candidate experience from a mobile-friendly application process, to receiving a professional offer, to getting pre-boarding for day one on the job, all while reducing cost and time-to-hire. iCIMS’ robust integration capabilities provide a seamless, yet powerful extension to your core HR systems – centralizing complex talent acquisition data and transferring it as one unified story to all of your applications.



Pre-recorded Messages

Employee Onboarding

Two-Way Audio & Video

Interview Practice Session

Session Recording

SMS Messaging

Referral Tracking

Electronic Signature

Skills Assessment

Job Description Management

Communication Management

Matching Engine

Individual Development Plans

Customizable Fields

Configurable Workflow

Resume Posting

Email Marketing

Job Marketplace

Mobile Access

Orientation Workflow Management

Compliance Management

Performance Metrics

Training Management

Question Library

E-Verify/I-9 Forms

Real-time Updates

Video Support

Job Requisition

Employer Accounts

Panel Interviews

Employee Handbook

Chat/Messaging

Skill Assessment & Scoring

Employee Profiles

Feedback Management

Boolean Search

Live Chat

Document Management

Electronic Forms

Performance Management

For Accountants

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

SmartSearch vs iCIMS Talent Cloud

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