The software is easy to use, the interface is appealing, the reporting is excellent, and the customization is just what we needed. The price is fair and a great value for what you pay.

The service and technical support I got the team was exceptional. The tool was so intuitive and easy to use and the way in which I could set it up to improve team performance was really valuable.

Free trial, prices for paid plans are good, has great reports and is very easy to use. Support is always very helpful.

Not so much the software ut I was a little it disappointed that I could not download the group analysis.

The format of the report summery is my favorite. First comes a nice summary and then comes the detailed information.

Yes, the solution is that good and easy to use and manage.

Very easy to deal with - great introductory demo call, simple pricing, really easy and effective tool to get 360 feedback. Highly recommend the whole thing.

Is a very clear and useful tool; customer service is fantastic and always present.

It was good and exciting, and it had minor disadvantages. The experience was good and informing.

Very userfriendly - easy to use. Generates meaningful reports that will add value straight away.

Generating reports in my native language is fantastic.

I wanted this for myself and I did not want to spend a ridiculous amount.

Struggling to find fault - am so used to glitches/issues/poor customer service - not here.

It is the most reliable software that provides comprehensive feedback.

Lack / awkwardness of distinguishing between self and peer reviewers.

We were looking for a tool which was easy to use and cost effective for our business.

Great assistance setting things up and then there were regular touch points through the year. The tool itself is intuitive, simple and clear, and allows for plenty of customisation.

For example, if my lowest rating is a 4/5 in three areas, those three areas will be visualized in a dark red and called out as weaknesses, despite the fact that I scored high on them.

The software is very user friendly and there are endless resources available to help fill the knowledge gap.

Reports are great, easy to read and all the information is there. It gave our management team honest assessments and tools to build upon them.

This program is very useful and it is very manageable and contains a good price. The system is very easy to understand and navigate.

Affordable, good customer service and an easy-to-use service.

In addition, their resource bank on the portal is clear and easy to search and has most of the answers you will be looking for anyway.

It's been a really amazing change in the way that we do performance reviews for our team. This tool helps us stay organized​ and we can customize it to our needs.

The way the software visualizes feedback can be terribly misleading.

The application has great flexibility and ease of use The support is fantastic and fast. Custom options facilitate the use of the tool.

Only one tiny problem : need to have a function where we can send reminder individually.

Working with Spidergap through the initial demo process was what sold me. The follow up conversations, quick responses to questions, and thoroughness of the answers were among the best I have seen.

Can be a little confusing to use for infrequent users.

It is customize-able but the team is helping us use it the most effective way possible.

I dislike how it always returns to the first tab.

WCN provides a good customer service and has been a great partner through a large amount of change.

Excellent, support and account management is always responsive. Customer Success team are well informed and able to help develop your first thoughts into improvements.

There are some really great features which i haven't seen before in other systems I have used.

WCN offers a holistic approaches to events: sign in, contacts, calendar, budget, etc. Our WCN rep is quick to respond, good customer service.

Love the product and customer service. THE best account manager I have ever worked with.

I have only been using the software for a few month's. I am impressed with the overall functionality so far and the client support team are great, nothing is too much trouble.

The ever helpful WCN team made introducing a new eRecruitment system a joy.

None, as a superuser i've not found any thing I don't like about the software. Any minor bugs are very quickly ironed out.

Our immediate contacts are supportive and offer advice as required and in a timely manner.

Slow movement between pages so hard to reference several things at a time. Complicated to customise.

WCN Talent Acquisition Suite Software is a very useful tool, it allows you to program the selection of the people you are going to hire. It is very easy to use, its interface is versatile.

There is an add on video interview function but this is unsupported and unsuitable for our business. Unable to quickly cancel an interview if an applicant has cancelled - need to record cancellation.

The fact the system is capable of handling multiple decisions for multiple streams has also saved us time and allowed for lots of automation which in turn saves us time and increases efficiency.

We are included on development calls to improve the service. Would like to be able to have knowledge of best practice - how do other companies use the system.

As head of HR Technology at an investment bank, I implemented the WCN's Emerging Talent product.

Flexible by design, user friendly for the most part, responsive with assistance.

It rarely crashes on the web browser and does have a good degree of detail and thought put into it. Single handily allowed me to process x5 more candidates than I would have without it.

This is one of the more flexible ATS systems that I have used, the provider has the capability of making changes to customise it for our individual user experience and application flow.

System isn't initially ready to be used by companies; takes a lot of time to configure to specific company needs. Not many examples were given to us on how other companies use the events component.

They were responsive, helpful and knew not only what their product offered but what the competition were doing, so they had a truly educated sense of the possibilities of their software.

The knowledge of the WCN team when building the system and the great suggestions that they made. The  training and help guides available.

US Dollar

Spidergap is a cloud-based 360 degree feedback tool designed for businesses of all sizes. 

You can use out-of-the-box templates to start collecting feedback immediately, or you can fully customize your questionnaires to include competencies and behaviors that you value most.

A top-rated Software Advice solution for over 7 years running, most organizations select Spidergap for their award-winning consultative support and their easy-to-manage process that allows you to scale from 10 to 10,000+ participants with little effort.

Your employees will love receiving engaging feedback reports that are not only easy to understand, but fully actionable — resulting in your organization getting big return-on-investment.


LongDescription

Real Time Analytics

Engagement Tracking

Employee Management

HR Management

Surveys & Feedback

Employee Onboarding

360 Degree Feedback

Performance Management

Customizable Reports

Activity Tracking

Progress Tracking

Skills Assessment

Rater Selection

Individual Development Plans

Template Management

Data Import/Export

Employee Self Service

Pulse Surveys

Assessment Management

Email Templates

Self Service Portal

Appraisal History

Survey/Poll Management

Real Time Data

Benchmarking

Question Library

Performance Review Management

Self Assessment

Email Reminders

Activity Dashboard

Employee Database

Reporting & Statistics

Customizable Questions

Reminders

Competency Management

Customizable Templates

Dashboard

Ratings/Reviews

Real Time Reporting

Customizable Branding

Reporting/Analytics

Anonymous Feedback

Employee Profiles

Feedback Management

Customizable Forms

Performance Appraisal

Third-Party Integrations

Training Management

Continuous Feedback

Goal Setting/Tracking

Employee Portal

Learning & Development

Performance Metrics

Ongoing Performance Tracking

Alerts/Notifications

Peer Appraisals

Web browser (OS agnostic)

Pricing is calculated based on the number of employees receiving feedback.

For example:

10 employees receiving feedback: $89 per employee/year
25 employees: $79 per employee/year
50 employees: $69 per employee/year
100 employees: $56 per employee/year
250 employees: $44 per employee/year
1000 employees: $22 per employee/year

As low as $12.50 per employee/year. Use our pricing calculator at https://www.spidergap.com/subscriptions

Spidergap offers a 15% discount for charities and academic users.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Spidergap 360 Feedback

In Person

Live Online

Webinars

Documentation

Videos

Oleeo Recruit is our next generation ATS built specifically for high volume recruiting. Unlike other applicant tracking systems, Oleeo doesn’t have a one-size-fits-all approach. Oleeo’s system is fully customisable and is guaranteed to halve your time to hire using built-in AI and automation. High volume recruitment, your way with Oleeo.

Spidergap 360 Feedback vs Oleeo

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