Brosix vs eXo Platform

RATING:

4.6

(71)

Brosix has 71 reviews and a rating of 4.62 / 5 stars vs eXo Platform which has 116 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (71)
4.6 (116)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 1, 2023
April 24, 2024
Pros/Cons
  • Pros

  • We love the screen sharing feature as well as how you can group the users into different sites. Also love the chat rooms to send out messages company wide.
  • It is great to be able to communicate with staff immediately. It is fun to be able to use emojis.
  • Cons

  • With groups, not sure how to remove an agent when they are no longer with the agency or with that specific department.
Read all user reviews
  • Pros

  • The software allows me to replace many solutions with a single integrated nice platform. I like the openness of the vendor is one of the biggest positive point for the choice I've made.
  • Good tool to focus everything in one place. It has a good interface making it easy for users to use.
  • Cons

  • A little difficult to understand the link between some elements of the pages and some features are not fully functioning.
  • It's costly and heavy to load, I tried the open source version on my local server and due to the tools used in development it loaded slowly. Also doing any customization is a pain.
Read all user reviews
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos