Connex For QuickBooks vs Xero

RATING:

4.2

(55)

Connex For QuickBooks has 55 reviews and a rating of 4.18 / 5 stars vs Xero which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (55)
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Ease-of-Use
4 / 5
Xero
Value for Money
4 / 5
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Customer Support
4 / 5
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Functionality
4.5 / 5
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Last Review Written
January 2, 2024
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Pros/Cons
  • Pros

  • Connex is super easy and flawless to use. The help we received to guide us through the selection of system, on-boarding and implementation and set-up was amazing.
  • What I like most about Connex is that it is reliable. Each week, we manually sync our orders from Big Commerce into QuickBooks.
  • Cons

  • The only negative is that I did not find this soon enough.
  • Several of their upgrades have resulted in broken configurations that have corrupted our data & now broken sync entirely. Their customer service team has been extremely unresponsive and they.
Read all user reviews
  • Pros

  • The customer service has been amazing and every time I have a question or need help, there is either a video or the service has been prompt and educational.
  • Ease of use and great functionality - very easy to export desired reports.
  • Cons

  • Customer Service was horrible. You could not talk to someone when you wanted to.
  • The single most annoying thing about it is the support.
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Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos