About Connex

If you want to free your ecommerce business from manual data entry, Connex for QuickBooks could be the solution for you. Compatible with both QuickBooks Online and Desktop, Connex will automatically sync your ecommerce orders and inventory with QuickBooks. Think of Connex as your ecommerce business management solution. Manage multiple ecommerce selling channels from one dashboard. No more clicking buttons to sync your orders with QuickBooks. Connex does it for you automatically, so you always have up-to-date financial reports.


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36 Reviews of Connex

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(29)

29

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 36 results

May 2020

Melissa from National Fatherhood Initiative

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Better than the Rest!

Overall, Connex was fairly easy to set up. It took some trial and error to ensure the orders were coming into QuickBooks properly, but once we got it right, it was set it and forget it! Their customer service is helpful and accessible.

Pros

What I like most about Connex is that it is reliable. Each week, we manually sync our orders from Big Commerce into QuickBooks. We rarely have an issue, and if we do, it's usually because we forgot to enter a new product in Quickbooks for Connex to be able to find it.

Cons

Sometimes the error codes aren't clear so we have to contact Connex for help. Each time we do, they are helpful and get us back on track quickly.

Reasons for Choosing Connex

N/A

Reasons for Switching to Connex

Webgility was clunky and their support was is in another country. At times it was hard to understand the support person due to their heavy accent. The sync didn't always work and we spent a lot of time trying to get it working properly. with a staff of just 6 people and outsourced accounting, we didn't have time to keep managing it. Glad to have found Connex.

May 2020

Mark from GenTent Safety Canopies

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Your search has completed - there is simply nothing better than Connex

Connex has earned the position as a strategic and integral part of our software operations.

Pros

The feature set is robust and complete for automating Quickbooks with major store hosts, major shipping platforms and major marketplaces (like all flavors of Amazon). The setup is logically laid out; they'll help you with it during onboarding, but honestly I was able to figure out most of it on my own. They are continually working on improvements and their support is responsive. Honestly I've used 2 other similar platforms and reviewed at least 3 others - this one has non of the limitations or sticker shock of the others, runs quickly and automated. We are mostly in set-it / forget-it mode (the BEST kind of software).

Cons

The old user interface was less of a dashboard and more of an menu list. The new user interface, however, looks superb!

Reasons for Choosing Connex

Outrageously expensive, not as function rich. Might have had a better UI but functionally there were too many limitations.

Reasons for Switching to Connex

T-Hub had to interface directly with the store and did not fully support Amazon. This required hand jamming amazon orders into our store just to get them to ship and come to quickbooks. We shifted our shipping system to Shipstation so multiple stores/marketplaces could be handled equivalently and T-Hub did not support it. Entriwise is a good platform for Amazon transactions but is limited to Amazon and their daily automation needed too much babysitting.

August 2021

JUDYudy from HUNTER SAFETY SYSTEM INC

Company Size: 11-50 employees

Industry: Sporting Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

August 2021

Works Well with Quickbooks

After working through the kinks and getting a good understanding of how the product functions, our experience with Connex has been very good. It certainly meets our needs.

Pros

Populates our new Shopify orders into Quickbooks seamlessly.

Cons

Of course, they was a learning process which was a bit challenging.

August 2021

Cody from Edge Pro Inc.

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

1.0

Functionality

4.0

August 2021

Happy to be saving time, dissapointed in ongoing support

I started using Connex when I launched my new website. My onboarding session was helpful, but the site was not going to be live for another week. Once the site went live I wanted to schedule a follow up onboarding call to make sure everything was working and you replied to me with a message that I have to pay $100 for a follow up call! Outrageous, and very disappointing that this is the foundation of our working relationship. It's called customer support. Overall Connex is still a good value, but it would be really nice if someone would pick up a phone and help me trouble shoot some of the problems I'm having instead of going back and forth with "tickets". 20 minutes of your time would save me hours of frustration and boost my feedback scores and certainly make me more willing to recommend you to others. [SENSITIVE CONTENT]- Cody

Pros

It saves me a lot of time, now I don't have to manually enter data in to quick books.

Cons

Still have some bugs to work out, getting error codes

Reasons for Choosing Connex

Seemed to be what I needed

May 2020

Conrad from Breeo

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Saved our company thousands of hours!

Overall, Connex has saved our company thousands of hours and we wouldn't be able to survive without it! The software pays for itself since we were manually processing all our website and Amazon orders into Quickbooks. Now with it automated, we no longer have any accounting errors! I highly recommend this for anyone who does a large number of Amazon or Shopify orders! 100% worth every penny!

Pros

Connex took Breeo from manually processing our Amazon and Shopify website orders to automatically doing it! This has saved us thousands of man-hours this year alone! Connex pays for itself and we wouldn't be able to survive without it. We use Quickbooks desktop for our accounting service and sync daily!

Cons

Once you have it all set up and running it's perfect, however, it can be a little tricky getting it set up and making sure orders are getting processed correctly. The onboarding process was smooth and just had to make minor tweaks after.

Reasons for Choosing Connex

The price was great!