Jacked up prices, extortionist mentality,  poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.

There are times when we bump into a defect, these defects will impact our business processes and users.

Netstock for Sales Forecasting / Demand Planning. Netsuite claims to be able to do all of the above, it may do, but to such a poor level, it's not a viable option.

Great cloud based ERP system. We’ve invested in customizing it to our exact needs.

For my particular area of work, inventory management is great and is better than its competitors.

I recently switched over to Netsuite and I have really enjoyed it so far. It seemed like I picked it up after only a few days of using it.

I really like this program better than sales force because it’s easier to Navigate set of the systems.

From contract negotiation, implementation and after sales support, this has been my worst vendor experience as a 20 year professional.

When NetSuite has errors, they tend to be very bad ones and take a while to get fixed, which hurts our daily business.

I like that I can store all of the companies information in one place. I like that our customers are easy to find.

The structure of Estimate > Sales Order > Invoice is nice. Use of Tasks and Customer notes, contacts and related information is also nice.

You can integrate with any other application and also it's very fast and reliable. This can be the good solution for EDI also.

I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.

The robust features that come out of the box are great. I like the abundance of add on Modules and Suiteapps available.

It helps tie costs and resources to a project code and manage expense approvals and reporting. Woud really like some features for mass uploads to save time.

They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.

I love being able to mess around and try things without actually affecting the books. It also integrates with just about every finance product I've ever been interested in.

NetSuite can be difficult to learn at the beginning. You also have to pay for an outside service to link you emails from Outlook to NetSuite.

No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs.

We have had poor support with the local NetSuite facilitating company. While we have made strides in the integration, it has taken years to do so, and we are a small company.

Honestly the best thing I like about NetSuite is how easy it is to contact Customer Service and how helpful they are.

The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.

After the trial it’s very hard to get any customer service or contact from the company. The service team sells the product and then they are nowhere to be found, and very difficult to contact.

A very good software for cloud base and does the basics  as well as for any other added customisation.

Set up team is great, and very accommodating. Overall product is great and we are looking forward to a lasting relationship.

Netsuite is essential to our finance department. It is user friendly and I would recommend to any company looking to switch their software.

I tested the free trial for the software and was amazed at it's capability. Definitely a winner for any company looking to scale their business.

NetSuite has been a great place for our company to store its financial information in a way that is organized and clean.

We have muliple units of the organisation which is very much effective to manage from this product service. Consolidation of Accounts: Very easy  I love it.

Need extensive expertise and training. Hard to integrate with other platforms.

The video tutorials are very monotone and boring.

From shipping the products, doing special projects, to receiving wrong prices upfront and explanations on how their pricing working, from doing errors of shipping and errors of constuction.

Their technology platform is top-notch; I especially love the fact that there is an embedded shipping calculator, so you can play with so many scenarios and get pricing.

Interface is extremely easy to understand, and it has great integration into several platforms.

I've visited their facility in Fort Lauderdale and have been extremely impressed with their overall operation. Since we are a small business, customer service is the most important thing to us.

Slow - over and over again, it will take days sometime weeks to process an order. Inaccurate - they lost products multiple times and blame FedEx.

Unprofessional and indecent fulfilment service provider.

Before shipmonk I used multiple other 3PL's and hated them all. There were always issues.

They have a truly dedicated and devoted Customer Service team to help you every step of the way. Their international shipping rates are attractive and that has been much appreciated by our customers.

The functionality is simple yet detailed. Shipmonk found a great to implement all my needs in one easy work space.

At the end of the day, all I wanted was great communication and customer service showing that they actually care.

They are efficient in filling my orders and they do it safely and carefully. I recommend them to any business who needs fulfillment services.

We integrated our WooCommerce store to ShipMonk with the help of their support and integration teams. Their support was personal, fast, and effective.

Very user friendly software. Easy to navigate around and understand the contents.

I really like the layout and appearance utilized by Shipmonk, it is easy to use and navigate.

This year, we partnered with them for Section 321 import and fulfillment services to help us manage and reduce inventory import duty and tariff costs.

I have called and messaged but have been constantly fobbed off and lied to with 'it's moving through the warehouse.

Great customer support and easy to use software. Flexibility with orders and special projects.

Extremely expensive and terrible customer support. At first you will receive replies within 24 hours.

Customer service is awesome and engineers are always available to respond to emails and resolving issues right away.

Their mixed messages cost us thousands of dollars and the best they said is they assign us to another customer support specialist.

They've been extremely flexible in helping my business grow and willing to follow my custom guidelines for packaging orders.

With this weight off of my shoulders, I can 100% focus on new product development and effective marketing to continue increasing my business' revenue.

The software is super easy to install and comprehend.

I am very grateful for the team at Shipmonk and their support in the growth of our business.

Very reliable, this allowed me the opportunity to focus on growth and data versus filling orders all day.

Sharp processing and efficient options with low cost shipping makes for a great asset to our business.

Horrible experience, I have warned two colleagues in the subscription box industry to stay away from Shipmonk when they asked me my experience.

ShipMonk has modernized an otherwise archaic process. They also have an amazing team to support their customers.

So easy to use, such great support staff. They have helped by business scale by millions of dollars.

The UI is clean and easy to use. They have all necessary integrations.

I ended up leaving them to go with Shopify Fulfillment Network, but if you don't qualify for them, I highly recommend ShipBob.

Also their interface is very hard to manage and can make it so you easily make some massive mistakes.

Shipmonk's customer service is extremely attentive and all of our customers have been happy with the arrival of their packages.

He is very responsive, and always helps as best he can.

ShipMonk made the fulfillment process easy for our company. They were able to help us a several projects and always got our goods to the customers quick.

I love the ease of use with ShipMonk. I can integrate multiple channels and my dashboard shows me everything I need to know at a glance.

The software is nicely built, but the customer service, shipping costs, and fulfillment times are a joke.

Software - I'm able to manage inventory and orders in one easy to use platform.

I am trying to use Shipmonk for my fulfillment requirements for my newly launched e-commerce store.

The experience with Shipmonk and our account manager Joraina allow us to provide great customer service. I am very happy working with you guys.

This is the worst provider we have ever dealt with.

US Dollar

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. 
<br>
<H2>What is NetSuite?</H2>
<br>
<p> NetSuite is an all-in-one cloud business management solution that helps more than 37,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their data and control of their business.</p> 
<br>

<H2>Who uses NetSuite?</H2>
<br>
<p> NetSuite is used by more than 37,000 customers across 219 countries.  Ideal for rapidly growing companies of any size in any industry needing a foundational financial management system that can scale and adapt as the business expands.  From start up to IPO to global expansion, NetSuite supports every stage of your business journey.  
</p> 
<br>
<H2>How do you use NetSuite?</H2>
<br>
<p> NetSuite is a cloud-based system, which can be accessed through an internet connection. There is no additional hardware, software installations or downloads necessary to use the software. Role based dashboards provide a quick and easy way to get real time information to help run the business. </p> 
<br>

<H2>How much does NetSuite cost?</H2>
<br>
<p> Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules, and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users. </p> 
<br>

<H2>Does NetSuite have an app?</H2>
<br>
<p> Available for IOS and Android, NetSuite’s mobile app is designed with a mobile-first UI for key workflows and support push notifications for time sensitive actions, allowing users to streamline work on the go.
</p> 
<br>


LongDescription

Commenting/Notes

Real-Time Analytics

Milestone Tracking

Revenue Recognition

Cataloging/Categorization

Project Workflow

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Multi-Channel Marketing

Tax Management

Quality Management

Special Order Management

Cycle Count

HR Management

Purchase Order Management

Barcoding/RFID

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Safety Management

Internal Chat Integration

Committee Management

Payment Processing

Idea Management

Multi-Channel Management

Recurring/Subscription Billing

Order Entry

Backorder Management

Materials Management

Project Templates

SKU/UPC Codes

Customizable Reports

Document Storage

Dues Management

Proposal Generation

Import/Export Management

Mail Order

Access Controls/Permissions

Activity Tracking

SEO Management

Templates

Nonprofits

Progress Tracking

General Ledger

Real-Time Monitoring

Bank Reconciliation

Production Management

Financial Analysis

Sales Pipeline Management

Referral Tracking

Social Media Management

Contract/License Management

Publishing/Sharing

Supply Chain Management

Task Scheduling

Ad hoc Reporting

Scenario Planning

Retail Inventory Management

Financial Management

Material Requirements Planning

Sales & Operations Planning

Enterprise Asset Management

Product Configurator

Order Management

Credit Card Processing

Calendar/Reminder System

Manufacturing Inventory Management

Traceability

Invoice Management

For Nonprofits

Reviews Management

Transaction History

Portfolio Management

Project Planning/Scheduling

For Hospitality Industry

CPA Firms

Timesheet Management

Strategic Planning

Project Management

Approval Process Control

Gantt/Timeline View

Cash Flow Management

Data Extraction

Real Time Synchronization

Procurement Management

Risk Analysis

Merchandise Management

Communication Management

Customer Accounts

Sales Orders

Customer Database

Shopping Cart

Aging Tracking

Resource Management

Integrations Management

Customizable Fields

Collaboration Tools

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

NetSuite

In Person

Live Online

Webinars

Documentation

Videos

ShipMonk provides DTC ecommerce businesses and brands seeking B2B retail distribution and omnichannel fulfillment the technology they need to grow and scale efficiently. 

Our advanced 3PL platform offers a cloud-based order, inventory, and warehouse management system that helps businesses of all sizes across all verticals streamline shipping and order fulfillment via a unified portal. This first-of-its-kind platform offers a user-friendly "one-stop shop" for every 3PL resource, thus taking the guesswork out of managing the different layers of your operation.

Whether you’re a startup, a long-established business, or anything in between, our 3PL software enables ecommerce business owners to stress less and grow more by providing incredible data, transparency, and control over their fulfillment in an easy-to-use system. 

For example, the ShipMonk platform includes an inventory portal, which allows enterprises to:

View bestselling items
Blacklist old stock-keeping units (SKUs)
Receive alerts for low inventory
Track stock levels across multiple sales channels 

The platform allows administrators to automatically import order data, send automated notifications to customers, and monitor the status from placing of order to final delivery. Supervisors can handle warehouses, fulfill orders by custom assignment rules, and add special projects based on delivery requirements.

Furthermore, our superior 3PL technology allows business owners to manage:

Custom packing processes
Returns management
Customized labeling and packing lists
EDI compliance
Cross docking
Multi-retailer support

ShipMonk software supports integration with various third-party applications such as Squarespace, Stripe, Goodsie, Celery, and more. We also offer multiple sales channel management, analytics, kitting, shipping management, forecasting, flash sales, Amazon FBA preparation services, and barcoding, as well as features to support our goal of prioritizing product offerings that help our clients provide superior A-Z service to their customers. 

Building off that, another advanced software we supply ecommerce brands at ShipMonk with is our post-purchase suite, MonkProtect™. This innovative solution keeps lost, stolen, or damaged packages from negatively impacting our clients’ reputations and profitability. The fully-integrated suite allows customers to easily self-report issues while offering clients added revenue streams and integration with branded tracking.

All in all, ShipMonk has always operated with a singular guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. 

This began in 2014 when our CEO and Founder Jan Bednar discovered that international shipping was largely inaccessible due to cost and complexity, and antiquated technology kept small-to-medium-sized companies from competing alongside broader market giants. He set out to change that with a tech-driven approach to fulfillment. 

The goal: create customer-facing, forward-thinking solutions that challenge long-static logistics standards, keep up with the ever-evolving ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growing their businesses. As ShipMonk has expanded internationally to 12 state-of-the-art facilities, our dedication to these ideals has never wavered, and our commitment to customer service is just as strong.

Need any help with our software? ShipMonk shines in customer service with a 97.35% rate for completely resolved support tickets in 2022 (up from 2021’s 96%) and a rising 85.8% rate for first-contact resolution. 

Discover everything ShipMonk 3PL technology can do for your ecommerce brand now!

Shipment Tracking

Shipping Services Integration

Freight Shipping

Order Fulfillment

Shipping Management

Warehouse Management

Inventory Optimization

Pricing is based per transaction. Please contact ShipMonk directly for pricing details.

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