Firm Central vs TimeSolv Legal Billing

RATING:

3.6

(66)

Firm Central has 66 reviews and a rating of 3.65 / 5 stars vs TimeSolv Legal Billing which has 648 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (66)
4.7 (648)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
September 14, 2023
February 5, 2024
Pros/Cons
  • Pros

  • I like the cloud-based technology and the constant updates to improve the software. Additionally, it is very user-friendly and the customer support is great.
  • This is a great Case Management system if your willing to invest the money to purchase the add on's like Custom Forms, Westlaw, Company investigator and etc.
  • Cons

  • Today, I received another erroneous bill, I am again on the phone correcting West's , mistakes wasting my morning billable time.
  • I wasted ten hours on the phone and emails, talking to 7 different westlaw representatives explaining the problem.
Read all user reviews
  • Pros

  • The cost is very reasonable and the billing features save me and my assistant so much time. Customer service is outstanding.
  • We have been using TimeSolv and it great. Easy to use, app is great for attorneys on the road, invoices easy to process.
  • Cons

  • There seems to be a lack of necessary reports, especially an audit report.
  • The duplicate process for entering a second time entry could be easier to use to avoid mistakes.
Read all user reviews
Pricing Range
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$
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FrontRunners

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FrontRunners

2023

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100 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos