It is the busiest page on my site and visited TONS times a day by people sometimes the same people over and over that have no intention of purchasing my product.

I love being available when someone has a question. I believe customers are more likely to follow through with a purchase when I am readily available for questions.

Formilla live chat is offering a fantastic service. Easy to use, great customer support and at a very affordable price is something you can't pass.

My favorite feature of Formilla is the ease with which I can integrate it into any of the several platforms that make up our web presence.

Very happy with this product. Customer Service is great.

The software needs to have the ability to block individual pages on your site without having to paste code into each individual page. For me this is a real pain.

Formilla had done great job. This tool is simple, easy to integrate and effective for conversions.

It is very easy to use and to install the application. The features of it as access tracking is great.

Solved a lot of communication issues with clients. Have seen a great increase in revenue.

Their iPhone app is great - I can quickly toggle my availability on and off in a second.

I am a Google Analytics junkie and I LOVE being able to see who is on my site and watch their movement from page to page. The cost of this product for the value that I receive is amazing.

Great functionality and loaded with features for the money.

The possibility to postpone chat or reactivate it when needed - unfortunately this is connected to a one’s presence on the website.

Instead what I am left doing is blocking every person who visits that page.

I like how I get to only pay a small amount per month and still be able to be the person who responds directly to the chats.

I really like the ease of the Formilla platform. Requests come through immediately and responding is quick and easy.

Great costumer support,  easy install and usage.

It is easy to navigate, has some cool CRM tools for leads, and is not intrusive to the site visitor.

I run a nonprofit software shop. We provide charitable services to other nonprofits who do social service work.

I haven't found anything that I don't like about it. The interface is intuitive and informative.

Formilla has supported us extremely well for years and made sure we are running smoothly so that our user base can get their important work done.

It's user friendly and love that I can use from my mobile.

New to chat feature so not able to give more constructive criticism.

Love the increase in business I have gotten from the service.

One thing I love the most about this software is the speed, the way it loads rapidly and ability to communicate with customers instantly is what makes me love the app.

WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Lost my old contact no so lost all old contacts, so many irrelevant addition to promotional group once I shared contact with someone.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

It now has the feature of swapping calls which is amazing. Choosing what I like the most is difficult because I like everything about the app.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

It helps us to connect with customer using WhatsApp Business. The best thing about this mode of communication is that it is customer friendly.

US Dollar

Formilla.com is a cloud-based provider of customer messaging software for sales, marketing, and customer support. With a combination of Live Chat and marketing automation tools in one powerful platform, Formilla is an efficient way to communicate with your customers. 


Easily install Formilla to any website to chat with website visitors right away, with mobile apps available for Android and iPhone devices when you're on the go. Use real-time visitor monitoring to see active visitors, what webpages they are viewing, and initiate chats with them to answer pre-sales questions or provide proactive support.  Automatically increase engagement by greeting customers using time-based triggers to pop-up on any webpage of your site.  


Helper Chat Bots use Artificial Intelligence to answer commonly asked questions at any time, day or night.  Consistently train your bot to learn to answer additional questions, freeing up time to focus on other tasks while providing immediate support to your customers.  


Use marketing automation tools to target customers with custom In-App pop-up messages that encourage a given action, and keep customers coming back to your website with automatic email messaging.



LongDescription

Transfers/Routing

Offline Form

Mobile Access

Proactive Chat

Transcripts/Chat History

File Sharing

Website Visitor Tracking

Geotargeting

Real-time Consumer-facing Chat

Customizable Branding

Reporting/Analytics

Auto-Responders

Third-Party Integrations

Canned Responses

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

$29.99 - Premium
$49.99 - Professional
$69.99 - Growth
See Formilla.com

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Formilla.com

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Documentation

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


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