Great investment for our customer focused teams.

D prefer to not be bothered when I'm not at work and it's annoying to have my phone buzzing with something I don't need at 10pm on a Saturday.

Gong blocks out numbers during calls, making it difficult to capture info that had been lost in technical issues.

Great customer service, intuitive for end users, valuable tool across teams. Very positive experience and would recommend this to any Sales, CS or Enablement team to implement.

It's been tough onboarding some of my teammates to the software. That's been the biggest, and only, struggle.

Nothing that I can think of makes me dislike this software.

Easy to use and helpful for our sales reps. The analytics and tracking are also very helpful to improve quality of our team.

It helps me as a team lead to see how my teams calls are going and what to train on. Helps me as a sales person also know how I can increase my efficiency.

It was also an amazing tool for me to be trained and getting up to speed quickly.

Integrates well and easy to use. To the point and effective for the use cases needed by myself and organization.

So far it is good and I am looking forward to seeing more what it can do for me.

The user interface is pleasing and easy to understand/navigate. The search abilities are pretty good too.

The technology is solid and very intuitive. It's nice to have a technology that doesn't cost headaches with functionality and process changes.

I loved this pridcut because it gave me actionable insights into how I could improve as a sales rep.

The warning message at the beginning can be a bit abrupt but it's not the biggest deal in the world.

Its amazing, easy to use, and a great centralized tracker for all account based conversations.

Ease of use, salesforce integration, great brand and strong product innovation.

Stock keywords already pulled out of calls by Gong are relatively strong and the chronological view of communication is extremely helpful for managing the sales team from prospect to customer support.

Sometimes the lagging or it not picking up the correct words.

Sometimes the recorder joins late or not at all but that may be a me error. Overall there are very few changes/gripes that I have for the software.

Gong is really good for helping you learn what you need to improve on. Really good for hearing how you sound and being able to go over with peers and improve.

It integrates pretty seamlessly with different CRM providers - including Salesforce and HubSpot. Using it to trigger workflows in tools like Zapier is a great feature.

One thing I love the most about this software is the speed, the way it loads rapidly and ability to communicate with customers instantly is what makes me love the app.

WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Lost my old contact no so lost all old contacts, so many irrelevant addition to promotional group once I shared contact with someone.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

It now has the feature of swapping calls which is amazing. Choosing what I like the most is difficult because I like everything about the app.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

It helps us to connect with customer using WhatsApp Business. The best thing about this mode of communication is that it is customer friendly.

US Dollar

Gong's Revenue Intelligence platform captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights to help your team win more deals.

Learn how companies like LinkedIn, HubSpot, Pinterest, and Twilio use Gong to win more deals, skyrocket rep success, and gain critical market intelligence.

LongDescription

Call Tagging

Meeting Management

Performance Management

Code-free Development

Sentiment Analysis

Natural Language Search

Competitive Analysis

Call Recording

Collaboration Tools

Sales Trend Analysis

On-Demand Recording

File Transfer

Assessment Management

Recording

Audio / Video Conferencing

Content Management

Statistical Analysis

Performance Metrics

Call Scripting

Training Management

Chat Transcript

Multi-Channel Communication

Contextual Guidance

Event Triggered Actions

Visual Analytics

Reporting & Statistics

Correlation Analysis

Dashboard

Alerts/Escalation

Speech Recognition

Reporting/Analytics

Scheduled Recording

Feedback Management

Call Tracking

Call Monitoring

Archiving & Retention

Third-Party Integrations

Onboarding

Data Management

Search/Filter

AI/Machine Learning

For Sales Teams/Organizations

Sales Activity Management

Contact Management

Automatic Call Distribution

Communication Management

Deal Management

Video Conferencing

Automatic Outbound Dialer

Conversation Intelligence

Labor Forecasting

For Call Centers

Employee Scheduling

Content Delivery

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Email/Help Desk

FAQs/Forum

Knowledge Base

2-10

11-50

51-200

201-500

501-1000

1000+

Gong.io

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Documentation

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


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