The demand causes the computer to freeze and require restarting.

Excellent for non-skilled personal to use yet still versatile for skilled nursing.

Also, the customer service staff are AMAZING, they are always kind,  helpful, patient,  and have excellent follow up.

Ease of use is the most common praise from LTC facilities.

I can easily retrieve data whenever and wherever I may be which keeps everyone on their toes. It's very cost effective.

The system has greatly help centralize our medication management and ADLs. More importantly, it builds care plans with ease and translate easily into TAR and MAR that can be printed out for staff.

My overall experience has been very good, the customer service and help team are great.

Anytime I contact ECP for assistance they are always willing to help in whatever way possible. Everyone has been very cordial.

Everything can be added into this program and makes it very easy to stay organized. The company is always willing to make something work to best suit our facility.

The ECP team when you call the office are nothing but friendly and will work to help you solve your issues. I never feel rushed and to me that is important to learn things slowly.

Too much information at once. But like the system more as I do it.

Is visual and easy to navigate. Has redundant parts , but overall is impressive.

In the last several months, ECP has frozen on our computer and we have to log out and re-enter to get back in. We have called, but still no solutions on why this is happening.

I am pleased with the current features and hoping for future improvement. I value constantly innovation and improvement.

I like the new updates that come out. Once learned easy to use.

Even though it is a shortened version, it still is not efficient for us.

The thing I like is it is user friendly being that I’m not from the medical field it’s easy to operate and the help you receive from the owners and videos makes using the program easy.

The versatility and customizable abilities for each community.

Consequently the ability to quickly put the screen into or out of a discreet mode is great as well.

Make sure the interface is easy to use and makes sense. The ability of the software and your house pharmacy to integrate via some kind of a portal is also super-duper.

ECP has been a great experience within our company.

Links to the pharmacy (sometimes lag in checking in meds) and discontinuation.

I love using ECP, I have used a few documentation system over the years geared toward AL/CBRF and this is by far my favorite to use. Also there tech support is beyond great and helpful.

Love being able to monitor remotely. Being able to have the information at your fingertips and be able to run reports is great.

Whenever I have a question about the software, customer representatives are very helpful and address my issue in a timely fashion.

I love the ease and convenience of the product.

The software integrates wonderfully with the pharmacy that our community uses. Needed information and data is easy to access with all of the options for creating reports.

The ease of use is great. So is the ease of using off sight.

User friendly and easy to use. Great customer support if needing to call for help.

SENSITIVE CONTENT HIDDEN] went out of her way to find me answers to my questions. Thank you [SENSITIVE CONTENT HIDDEN.

Customer service was wonderful with answering my questions.

It is easy to teach staff how to use, it is user friendly to customize, pharmacy integration saves valuable nursing time, customer service is excellent. We have been very happy with ECP overall.

I would recommend it for any company. It is really nice for multi-building properties that share management teams.

System allows easy navigation and easy self instruction.

Our CNA staff love how easy it is to do their documenting. The Recent Notes feature is awesome for good communication.

This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised.

The software is very easy to use. When we implemented it was an easy transition and ECP folks were very helpful and patient with new users.

The Drug Info link also is difficult to find the drug class. This is how the CBRF Med Administration course teaches, based off of drug classes, as well as nursing.

Can be confusing to staff as it’ll appear as if that resident has no meds to take.

Workflow and layout are not user friendly. Aesthetically unpleasant for the eye.

The Core package is easy to use and Point Click Care offers excellent assistance in training and support.

There are a lot of functions that we do not use, and sometimes the back-end set-up is difficult - but that should be expected on a complicated product.

The end users really prefer this product over anything else out there. It has made analyzing the data put into the system easier to use to provide better care.

Also, being able to troubleshoot without the help of technical support is amazing. The pulse community is extremely active (timely responses) and super friendly.

We are capturing every aspect of the care we provide daily.

Due to staffing shortages it takes a bit longer to get a hold of customer service. I understand the staffing issues, but an hour wait is a long time.

What I like most is the Ease of use along with the diagnosis list and progress notes. So I can complete therapy reviews.

I enjoy using the platform and it helps me complete my job in a timely manner.

The senior living platform allows  for clinical and financial to work in tandem. The ability to build and utilize service packages for charging and levels of care.

We like the ease of training the software to end users. Also the data being available and the reports make the data easy to find and use.

I like the links within the software, the ability to link progress notes to care plans is a nice tool to utilize when following up/looking into falls.

The ability to personalize many areas to our needs is very helpful.

I like that you can write down how they have been all day. You can note if there has been any changes to that resident that needs to be checked.

The ability to follow up on your own or another colleagues progress note is a wonderful feature. This allows comprehensive charting on key items as it relates to the resident.

Easy to train and easy for the staff to adapt and learn to use. The ease of gathering and collecting data makes it a win win for users and corporate staff.

With the discovery of new features and the updates PCC makes my workflow flow with ease. I am excited for the future and the new features that will hold.

PointClickCare is easy to use and train staff on. PCC works to integrate with many vendors to assist in our daily workflow processes.

The application is easy to use, implement and support.

The organization that I work for implemented PCC more than 4 years ago, but I am new to the platform. So far it has been easy to navigate the basics and build my knowledge base.

We have over 60 Senior Living communities using the software and it has made onboarding and keeping a full EHR very easy and user friendly.

The response time/ time it took for PCC to correct errors.

The ease and simplicity is perfect for all ages.

It can be difficult to build under the single platform for multiple service lines.

Overall, we are happy with the product but look forward to the growth.

The Resource Hub is a great place for anyone to get help, find Product news, Enrollment to live trainings, or connect with other PCC users through the Pulse online Community Portal.

Its ease of use and ability to integrate our SL with our SNFs.

US Dollar

ECP is a cloud-based electronic health records (EHR) solution that assists living and senior care communities of any size. It is suitable for multi-state providers and includes assessments, care charting, alerts, task lists, and reports. ECP is compatible with mobile devices.


The solution features electronic medical administration records (eMAR) capabilities that include alerts and reminders for staff regarding patient regimens. Administrators can receive notifications when inventory is low on specific medications and since ECP integrates with most major pharmacy software vendors, the reordering process is automated.


ECP can also be used for other care management tasks. It creates and stores patient health assessments, generates care plans, provides electronic charting and assists with state-mandated reports. 


The solution also features facility management tools, which include modules for scheduling resident activities, customizing employee files, tracking meal delivery, keeping in touch with potential new residents, and more.



LongDescription

Patient Records Management

Employee Management

User Management

Personalization

Admissions Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Charting

Task Scheduling

Invoice Management

Nursing Forms Tracking

Task Planning

Communication Management

Care Plan Management

Calendar Management

Activity Management

Template Management

Assessment Management

Contact Management

Activity Planning

Medication History

Lead Management

EMR/EHR

Planning Tools

Transaction Management

Compliance Management

Home Health Care Management

Training Management

Role-Based Permissions

CNA Tracking

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Clinical Care

Work Order Management

Customizable Templates

Billing & Invoicing

Meal/Nutrition Management

Alerts/Escalation

For Activity Departments

Spend Management

Resident Assessment

Appointment Management

Incident Management

Records Management

Staff Management

Task Progress Tracking

Geriatric Care

Document Management

Search/Filter

For Home Care Providers

For Long Term Care

Point of Care System

Customizable Forms

Third-Party Integrations

Event/Activities Planning

Event Scheduling

Workflow Management

Activity Dashboard

Medical Billing

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

Documentation

Videos

PointClickCare's Senior Living Core Platform is a senior-care focused platform that allows nursing and assisted living providers to provide the best possible resident experience, attract and retain talent, and ensure risk and safety compliance. From medication management to occupancy management, Senior Living Core provides the toolset that enables assisted living providers to make the data-driven decisions to improve overall business performance.


As a multi-functionality and scalable solution, Senior Living Core can keep the entire business connected and consistent with features that cover billing, document management, CRM, and reporting/analytics. Using the resident care services dashboard, assisted living staff can properly manage senior residents by accessing their medical information such as current and historic BP, temp, pulse, and weight, as well as allergens, immunizations, and current and past medical procedures. To reduce administrative burdens, Senior Living Core provides a built-in document manager that allows users to track and manage medical and agreement documents for compliance requirements. 


With Senior Living Core, assisted-living providers can also track leads better with a centralized system to manage and evaluate lead activity. Follow-up task assignment capabilities are available to assist providers with properly handling all leads in a timely manner. For mobile senior living management, PointClickCare provides an iOS and Android compatible app, Companion, that enables caregivers to streamline the capture and delivery of services and medication. 



Please contact PointClickCare for pricing information.

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