Like any new software, there is a very steep learning curve but all in all a very good program/product.

This too is problematic as it takes another step, more time, and if the Word file is ever lost or corrupted you will not have your original findings available.

I love the price - it's much more affordable than other integrative chiropractic software I've seen.

I would recommend, and customer service is always on point.

Working with my trainers has been wonderful. They have been very personable and are very good teachers.

Oddly, that's quite the attribute. The new upgrades have improved the Ease of Use tremendously, Thanks.

I am most impressed with the notes this program produces. The software provides ample input from the doctor to create a near-flawless note that will pass any audit.

Accuracy of medical information, billing and collections. Awesome customer support and training.

I'm a big fan of Acom's Rapid Doc and Rapid PM software. I do not use their billing services so I cannot speak to that.

The only drawback that I have experienced is the inability to change the schedule time increments without having to launch a new scheduler. This is possible to do but not very convenient.

Transparency between biller and staff is excellent. Dedicated biller could use more assistance with upper management to resolve claims over 120 days.

We cannot state it strongly enough that she has been priceless. She has taught us so many valuable tools and has saved us so many times when we were frustrated and couldn't figure out a problem.

Using Acom Rapid Software has been an amazing experience.

Intuitive software; Great training experience, we love our RAPID product.

This software creates great documentation and can be customized to suit different Doctors. Software support has been very good.

This is the worst company I have ever dealt with. The customer service skills lack.

Sometimes there are glitches  which could be operstor error though.

Rapid Doc and PM are easy to use. Finding a patient or scheduling a patient is a breeze.

It was very easy to use and the technical support help has been great. My direct contact with ACOM is Michelle Carmody and she is amazing.

The product is user friendly - the ability to customize Rapid PM.

Being unable to accurately describe this in the note can undermine the author's credibility.

Most software programs are friendly either to the staff or the doctor, but Rapid is both staff and doctor friendly. There is so many great features like tracking, reports, billing, documentation, etc.

The things I have problems with about this product are, basically, problems I would have with any computerized system.

The support staff is completely helpful, friendly, available and knowledgeable. I save time and money every day my practice is open.

Beign able to create your own drop down reselects are very helpful. Let me create entirely differetn noted for nutrion or other types of visits without chiro care.

The best feature about the software is the customer support when needed.

I recommend using ACOM as your software provider. They do all the updates and customer service is great and helpful.

Perfect for anyone just starting out, or for anyone looking to update their practice to a more compliant, accurate, all-inclusive system.

The issues were solved quickly and the representatives were so friendly to me. Everyone has been kind and on the ball.

Implementation was easy although I feel we went into well prepared. It has made the front desk much more efficient, has increased our revenue and decreased paper, printing and statement costs.

We started with [SENSITIVE CONTENT HIDDEN] who was so helpful and very friendly. He was available as needed and was so helpful with the deployment.

Ease of use as well as access to ample support. Phreesia Support provides quick responses and is always available to troubleshoot any issues.

Best Medical practice investment for Patient engagement.

It's helped cut down costs significantly. On the billing side, we have seen financial benefits by using email payment reminders and payment assurance.

They are an excellent company to work with. High quality product, proactive, one of my most highly recommended vendors.

They refuse to recognize this and continue to bill you for years after you stop their service then refuse to refund your money.

Additionally, if the interface stops working for some reason everything goes haywire. All documents then end up in our holding tank.

The ten minutes I have to sit there and train your stupid AI that I'm not a robot.

It's amazing how much more efficient this has made the front desk. Being able to eliminate paper has been also is tremendous.

Phreesia has helped improve our overall collections with the ability to verify E&B for most insurances. The ability to know insurance details in real-time is a benefit that more than pays itself.

The only downside to this system is that older people were often intimidated by it, but our staff simply sat down with the patient and asked the questions and recorded the answers.

Able to integrate clinical information into EHR. The ability for parents to complete all material, including screenings, prior to the appointment.

The clinical integration has reduced amount of time it requires to triage patients which is very helpful with keeping our providers on time.

Support is quick to respond and resolve concerns. The Phreesia team is undeniably helpful.

Problems - integration with our EHR could not occur due to cost involved.

Sometimes they ask us about products listed and we have no idea what they are talking about.

The problem/case management is easy to utilize and the support team is highly responsive. My staff remain excited and engaged, and continue to love this product.

Phreesia has been instrumental in capturing data and reports needed to satisfy requirements such as PCMH, Care Coordination, health screenings, compliance and business agreements, UDS, and more.

If the population using this was older, they often struggled. It was hard for them to navigate.

Customer service is quick to respond and communicate. The benefits of having E&B at our fingertips have far outweighed any issues.

This allows the payment posters to only have to review payment and ensure we are balanced which saves them a lot of time.

Customer service from set-up to later on tweaks has been fantastic.

There were some bugs in the system and occasionally all tablets would stop working.

We love Phreesia and it's only been a positive integration in our world. I would definitely recommend this to other offices.

The inability to send out interviews without an appointment and the inability to customize payment reminders which we actually use for pre-pays.

Our needs are address quickly and followup has been quick as well. We have been very pleased with our decision and selection of Phreesia.

Issues with connection at times, losing information in the process thus taking longer to check in a patient. Not always intuitive for our older patients.

I appreciate how easy it was to navigate when checking on appointments and where the patient's were in the check in process.

Phreesia is easy to use. There are always new and exciting improvements being made to maximize the needs of our practice.

Ease of use and implementation. Overall increase in patient revenue.

Even though people are on smart phones all the time, it does not mean they are tablet savvy. Our biller ask who the new front office employee was and that they needed to be fired.

Phreesia overall has been great and a real asset to our company. They keep developing and coming out with new features.

Integration with our scheduling system, ease of use.

US Dollar

ACOM Health’s cloud-based RAPID software is your one-stop-shop in chiropractic management solutions. It combines electronic health records, practice management, billing, and patient scheduling into a powerfully robust, yet easy-to-learn software. 


The EHR has pre-built and customizable templates that are simple and chiropractic-specific. The macros allow chiropractors to create SOAP notes in seconds. Plus, the cloud server allows for easy and fast access for unlimited users, from anywhere at any time. Your practice’s productivity will increase along with the time you can spend with patients.


The dedicated project manager and 24/7 support allows for seamless onboarding that will not interrupt daily operations. The optional billing and collection service manages all insurance claims, follow-up, and postings which enables practices to get paid faster. 


It is designed for both the solo practitioner and the multi-location, multi-provider office. The software manages all aspects of the practice including patient scheduling, paperless admission, EHR, billing, inventory management, and management reporting. For the patient, the RAPID software delivers patient appointment reminders, an online patient registration for patients to complete intake forms prior to their office visit, and an in-practice kiosk for check-in. All medical necessary documentation demands from insurance payers are met with the RAPID software functionality for PQRS, PART, and outcome assessments.



LongDescription

Patient Records Management

HIPAA Compliant

Confirmation/Reminders

Scheduling

Compliance Management

Outcome Assessment Tools

Alerts/Notifications

Reporting & Statistics

Billing & Invoicing

Patient Management

SOAP notes

Claims Management

Appointment Management

Healthcare Compliance

For Chiropractors

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RAPID

In Person

Live Online

Webinars

Documentation

Phreesia helps healthcare groups automate patient intake, consent management, payments, referrals and scheduling. Phreesia has been named the top-ranked patient intake management vendor four times by the research and insights firm KLAS.

Phreesia provides custom digital solutions that help organizations deliver the modern, convenient experience patients expect. The company supports organizations' digital front door strategies while engaging patients at every step of their healthcare journey with native applications and a library of APIs.

In addition to a best-in-class, technology-driven patient experience, Phreesia provides a fully managed solution that includes customizations and a team accountable for execution. Not only do customers receive an award-winning software, they are partnered with an experienced team of experts who work alongside them to tailor tools and content to address unique intake challenges.

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