Like any new software, there is a very steep learning curve but all in all a very good program/product.

This too is problematic as it takes another step, more time, and if the Word file is ever lost or corrupted you will not have your original findings available.

I love the price - it's much more affordable than other integrative chiropractic software I've seen.

I would recommend, and customer service is always on point.

Working with my trainers has been wonderful. They have been very personable and are very good teachers.

Oddly, that's quite the attribute. The new upgrades have improved the Ease of Use tremendously, Thanks.

I am most impressed with the notes this program produces. The software provides ample input from the doctor to create a near-flawless note that will pass any audit.

Accuracy of medical information, billing and collections. Awesome customer support and training.

I'm a big fan of Acom's Rapid Doc and Rapid PM software. I do not use their billing services so I cannot speak to that.

The only drawback that I have experienced is the inability to change the schedule time increments without having to launch a new scheduler. This is possible to do but not very convenient.

Transparency between biller and staff is excellent. Dedicated biller could use more assistance with upper management to resolve claims over 120 days.

We cannot state it strongly enough that she has been priceless. She has taught us so many valuable tools and has saved us so many times when we were frustrated and couldn't figure out a problem.

Using Acom Rapid Software has been an amazing experience.

Intuitive software; Great training experience, we love our RAPID product.

This software creates great documentation and can be customized to suit different Doctors. Software support has been very good.

This is the worst company I have ever dealt with. The customer service skills lack.

Sometimes there are glitches  which could be operstor error though.

Rapid Doc and PM are easy to use. Finding a patient or scheduling a patient is a breeze.

It was very easy to use and the technical support help has been great. My direct contact with ACOM is Michelle Carmody and she is amazing.

The product is user friendly - the ability to customize Rapid PM.

Being unable to accurately describe this in the note can undermine the author's credibility.

Most software programs are friendly either to the staff or the doctor, but Rapid is both staff and doctor friendly. There is so many great features like tracking, reports, billing, documentation, etc.

The things I have problems with about this product are, basically, problems I would have with any computerized system.

The support staff is completely helpful, friendly, available and knowledgeable. I save time and money every day my practice is open.

Beign able to create your own drop down reselects are very helpful. Let me create entirely differetn noted for nutrion or other types of visits without chiro care.

The best feature about the software is the customer support when needed.

I recommend using ACOM as your software provider. They do all the updates and customer service is great and helpful.

Perfect for anyone just starting out, or for anyone looking to update their practice to a more compliant, accurate, all-inclusive system.

The issues were solved quickly and the representatives were so friendly to me. Everyone has been kind and on the ball.

It's a great tool to go back and comb through if an issue comes up. Patient's also love texting and this is the first opportunity we've had for them to be able to text our main number, super helpful.

The patients love the convenience of texting our office and the employees love that they spend more time hands free and not stuck to the phone all day.

Connected almost 100 percent of time. Rhinogram I am connecting only about 75percent of time, which has been disappointing bc I would have to follow up w phone call to finish my “virtual appointment.

Great addition to any practice looking to get away from the phones while staying in contact.

We love being able to contact people by text, alot of people can not answer a phone call at work, but they can answer a text quickly.

That we have to pay to add numbers to the software.

Excellent functionality and helped us tremendously as we tried to manage patient care remotely as possible during the pandemic.

We love the ability to communicate with patients through text.

It is difficult to keep up with a text thread for in office use, especially if it is a group message.

We love the program and are so happy we chose to use it for our technology in the office to communicate with patients.

At this time ... we are extremely satisfied w/Rhinogram and look forward to having a wonderful and lasting experience w/our orthodontic community.

SIKA has been the absolute worst part about using  Rhinogram.

Overall, we would have a real struggle communicating with the patients if we did not have Rhinogram.

It's been a great experience for us and we will continue to use the software. It has made our practice more technical and I feel that impresses our patients.

I love that it integrates with our software. It pulls the patient information and then stays put in their chart forever.

Rhinogram has vastly improved our ability to communicate with patients. Many people prefer texting these days, so it's an amazing tool to keep our patient population engaged with their care.

We enjoy that Rhinogram allows us to communicate with multiple patients at once and cover a variety of to-dos. We love that we have template for all of our most commonly used messages.

It is an excellent program and great communication tool for our practice.

Our office is very happy with our experience. Great customer service and onboarding  process makes starting with Rhinogram very easy.

It is easy quick and easy to address an issue, it is difficult for some patients/parents to answer phone calls or emails at work, but with texting we usually get quick responses.

The product is easy to use for all team members. It was a great addition in order to better reach our ever evolving demographic of patients and their contact preferences.

We love the ease of use with the program and being able to communicate with our patients this way.

Occasionally, the set up of how a number is assigned to a patient and knowing who in the family you are actually corresponding with can be confusing.

In researching different types of texting software, we decided to move forward with Rhinogram. I liked that it integrated with our software.

US Dollar

ACOM Health’s cloud-based RAPID software is your one-stop-shop in chiropractic management solutions. It combines electronic health records, practice management, billing, and patient scheduling into a powerfully robust, yet easy-to-learn software. 


The EHR has pre-built and customizable templates that are simple and chiropractic-specific. The macros allow chiropractors to create SOAP notes in seconds. Plus, the cloud server allows for easy and fast access for unlimited users, from anywhere at any time. Your practice’s productivity will increase along with the time you can spend with patients.


The dedicated project manager and 24/7 support allows for seamless onboarding that will not interrupt daily operations. The optional billing and collection service manages all insurance claims, follow-up, and postings which enables practices to get paid faster. 


It is designed for both the solo practitioner and the multi-location, multi-provider office. The software manages all aspects of the practice including patient scheduling, paperless admission, EHR, billing, inventory management, and management reporting. For the patient, the RAPID software delivers patient appointment reminders, an online patient registration for patients to complete intake forms prior to their office visit, and an in-practice kiosk for check-in. All medical necessary documentation demands from insurance payers are met with the RAPID software functionality for PQRS, PART, and outcome assessments.



LongDescription

Patient Records Management

HIPAA Compliant

Confirmation/Reminders

Scheduling

Compliance Management

Outcome Assessment Tools

Alerts/Notifications

Reporting & Statistics

Billing & Invoicing

Patient Management

SOAP notes

Claims Management

Appointment Management

Healthcare Compliance

For Chiropractors

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RAPID

In Person

Live Online

Webinars

Documentation

Rhinogram is a cloud-based, HIPAA-compliant telehealth platform that enables hospitals and healthcare facilities to communicate or engage with patients. It facilitates integration with various third-party electronic health records (EHR), practice management systems (PMS) and social media platforms such as Facebook.


Rhinogram allows healthcare professionals to send messages to team members and share documents or photos on a messaging platform. It lets users create custom message templates and store patient information records in a centralized repository for future use. Additionally, it helps administrators gain visibility or insights into staff and patient behavior on a dashboard.


Rhinogram provides mobile applications for Android and iOS devices for medical professionals to improve communications with teams, patients and others, even from remote locations. Pricing is available on request and support is extended via phone, email, documentation and other online measures.









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