Things occasionally dissappear off the schedule causing huge problems and its extremely limited on his device capability.

I would like to see a lot of changes (in example: going web-based). But overall, clinicient does most of what I want at a very competitive price.

I like the interface with Zirmed and the ease of billing and posting. I LOVE the folks behind the product and believe that they are working extremely hard to make this the BEST product on the market.

The software is easy to use and practical for PT's and OT's ONLY.

I became a full time billing liason because we utilized their services for both billing and EMR and Ive spent the last 3 years fixing their mistakes. Issues are not solved in a timely manner.

We signed up with Keet Health to help with patient retention and MIPS, but Keet Health was been absolutely terrible.

It was in my top 2 options because of versability. The price was great, the easy of use was good, the learning curve was easy and it had all the functions we needed.

You call leave messages and no one returns your calls. Customer Service is horrible.

Always having issues and cannot connect or use customer service is rude.

Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your  needs.

The team they sent to be onsite was very helpful as we switched over to this system.

Love the customization ability of the documentation software.

Then I have to call software vendor and have them find the eras. Also, difficult to correct some issues.

Clinicient helps us navigate and problem solve all the changes within the Heathcare landscape.

There isn't a perfect EMR system, but Clinicient does a great job with reporting and it helps us to track all the important metrics and make sure your business thrives.

I love the ease of use that Clinicient features in my daily charting. I also love the customer service and education they provide when in comes to changes in Medicare and other insurances.

Tracking all required data from the front office position has been resolved.

It's super easy to use after learning where things are and where to access certain features. InsightEMR keeps your notes and schedule together.

Insurance is the hardest thing we deal with and insight can take some of that burden off the provider and staff.

I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Terrible - slow software, problems not resolved by company.

The software is very easy to use and the feature allow us to track our patient load. It is easy review the appointment schedule and notes.

Great system with a scheduling, documentation and a billing module for outpatient clinics. The system thinks like a therapist and so feels very intuitive.

The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.

Familiar with Epic, VA system, Care360, and this by far the worst I've encountered. No integration or support for Mac or iPad.

Once you develop the template it is easy to use.

The customer support is great and knowledgeable and our Customer Experience Mangers are awesome and very patient with us.

This is an integrated product with many business partners to rely on. We use the Dell cloud for our system which is has great reliability for access and download speed.

Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.

Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.

The e-prescribing is cumbersome and time consuming, again, this may be a training issue as it was barely touched on because of all the other problems.

Overall, the product is well thought out for all areas - from check-in to check-out, billing, payments, and denials.

We have been clients since 2004 and have been very pleased. As our practice has grown, we continue to appreciate Greenway/Primesuite.

The market place is where you leave your problems. I log onto it and let them know what is not working for me.

PrimeSuite is user friendly, reliableand secure for any healthcare provider. Also, it is cost effective.

If it is not escalated, prepare for a long wait. Personally, we have been dealing with software companies for years on multiple levels, and this is the single worst user experience we have ever had.

Great Software, with fabulous Customer Service. Product helps us take better care of our patients.

We have been using Greenway, Prime Suite for over 11 years. Purchasing Greenway is a decision we haven't ever regretted.

Love Escribe, love ability to import notes, excellent library of templates from correspondence to provider notes.

The software itself is good looking with easily usable menus and modules.

I hate that the system cannot separate out (HL7) documents coming into the system by office location. They are all mixed together so that's very frustrating the bigger we get.

Greenway Prime Suite was very good it is that the Company decided they no longer wanted to support their product.

This places me at risk for HIPAA violation. When I purchased the software, before its acquisition by Greenway Health, I was promised a no cost exit with usable data.

No way to easily send out consults to referring physicians. Inability to import photos or pics of patient problems.

Greenway has proven effective solutions to ease the workflow and maintain thorough documentation throughout the practice and to provide comprehensive patient chart documentation.

They also provide a fair price, which is very much appreciated.

We have been live for three years, and the whole experience has been horrible. When we call, we are on hold for an average of two hours before we are disconnected.

I have heard horrible things about a lot of EHR systems, in fact, most of them.

This being compounded with them trying to integrate with Salesforce is proving to be a tragic move for this software company.

Cost is reasonable compared to several others out there. It isn't hard to navigate.

My previous EHR was far superior at a fraction of the cost.

The program is awkward to navigate and slow to load or go from page to page. It takes too many clicks to perform a task.

I think the Greenway service is second to none. Any problem I have is handled by a phone call or a message.

That being said, the more flexibility you have, the more confusing or harder it can be to grasp all the different possibilities.

Great customer service and easy to work with. Greenway provides an excellent patient portal that our patients enjoy using to remain in contact with our office.

Great, easy software looks up to date & not old like other products. I've been using it for almost 5.

Poor customer support have had loggin delays every morning for months contacted Customer service they were not able to resolve the issue.

Ease of use and the intuitiveness in using it. We have a customer experience manager, we can call her at any time with questions and she helps us out, she is very helpful.

If you just run with the basics without modifying it for yourself, you will be frustrated and wasting your time and money.

We have been with Greenway PS since 2008 and love the ease of the system. The integration of the practice management and the chart is amazing.

US Dollar

Clinicient provides a web-based and mobile therapy-specific EMR designed to improve the therapist experience by offering an all-in-one solution with scheduling, documentation, telehealth and reporting, resulting in improved efficiency and the flexibility to manage patient care. Organizations can manage schedules effectively, integrating into existing systems if desired. Clinicient’s documentation suite is designed for and by therapists and is customized to simplify charting while remaining compliant. Tools for rules-based billing by insurance automate processes, optimize payments, and reduce denials. Business Analytics tools allow practices to measure key metrics on demand, providing actionable insight into practice health. 


Total Insight offers a full comprehensive suite (scheduling, documentation, billing, and reporting) as well as revenue cycle services. Clinicient’s revenue cycle team provides services to bill completely and compliantly, speed collections through daily billing, payment posting and follow-up, and help your organization collect what you’re rightfully owed.


Insight offers a comprehensive suite (including scheduling, documentation, billing, and reporting) that allows you to retain your billing in-house if desired while still capitalizing on the benefits from the Insight Solution.


Insight EMR provides EMR and Scheduling Software that integrates seamlessly into your other hospital systems to fit customized therapy workflows while retaining a single source of truth.



LongDescription

Treatment Planning

Document Templates

Patient Records Management

Practice Management

Customizable Reports

Document Storage

HIPAA Compliant

Progress Tracking

Exercise Library

Referral Tracking

Task Scheduling

Patient Intake

Registration Management

Care Plan Management

Assessment Management

Multi-Location

EMR/EHR

Compliance Management

Event Scheduling

Insurance Management

Activity Dashboard

Reminders

Customizable Templates

Billing & Invoicing

Progress Notes

Goal Setting/Tracking

Progress Reports

SOAP notes

Claims Management

Appointment Management

Patient Scheduling

Alerts/Notifications

For Physical Therapy

Mac OS

Web browser (OS agnostic)

Windows 8

Request a price quote by contacting Clinicient. 

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

InsightEMR

In Person

Live Online

Webinars

Documentation

Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system. Practices can choose between on-premise and hosted options and can add on integrated solutions for revenue cycle management, interoperability, population health management, mobile access, analytics and patient engagement.


Prime Suite supports clinical documentation for primary care and specialties with templates specific to the encounters those physicians see most often. To support practice participation in quality care initiatives, Prime Suite is certified for MU Stages 1 and 2, and is prevalidated to offer points toward NCQA patient-centered medical home (PCMH) recognition.


Prime Suite also includes tools to assist with ICD-10 coding and dashboards to track progress toward quality measures for value-based programs.



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