Relatively inexpensive compared to other systems. You are able to attest for meaningful use through it.

Very User Friendly , Convenient , Good for Quality Reporting... caters to most quality required measures and programs.

Easy to use specially in billing, posting payments etc.

Ease of making appointments and printing reports. MD land is easy to imprint patients demographics.

Always improving to provide the best and convenient efficient way for providers to meet quality measures and reporting purposes. MDLand will take advice from provider feedbacks to improve.

Now I am very happy made that decision. The another superb function is billing which making billing very easy and efficient.

Ease of use, ability to customize templates, Can copy and paste from Microsoft word, Good integration between EHR and Practice management.

The office visit notes and PE also are easily managed, giving lots of templates to save your time. Their customer service are excellent.

This is the worst of all. The s-s can not be set up it a way in which once I pick up the Ds the associated plan would appear in Assesment.

Very User Friendly , Convenient , Good for Quality Reporting.

MDLand is very useful friendly, easy to switch between different tasks.

THEY CONSTANTLY IMPROVING, ADDING NEW FEATURES, KEEPING UP WITH CURRENT CODING AND CUSTOMER SERVICE IS ACCESSIBLE.

We used another cheap EMR before switching to MDLand, and we's very happy with MDLand during past year, it's worthy and more efficient, and save lots of time, and more easy to follow money flow.

Accounting function is mediocre - reports stink, lots of detail but bad formatting compared to other platforms.

IClinic is a very good and reasonably priced program.

Connects you with doctors in India to help with your medical issues.

They may not be able to resolve your medical problem but it's worth a try.

Able to qualify for Meaningful use payments. E-prescription, Good practice management integration with EHR.

Overall soft is good billing and physician can easily used and understand.

At times the system is down for maintenance. These are in the late hours/early morning when no should be working anyways, but when it occurs it can be an annoyance.

Online and in-software support is limited, no detailed explanation about billing, or other small functions, such as how to use tags.

Iclinic has been great for our office. It is easy to use and billing is easy as well.

The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.

Familiar with Epic, VA system, Care360, and this by far the worst I've encountered. No integration or support for Mac or iPad.

Once you develop the template it is easy to use.

The customer support is great and knowledgeable and our Customer Experience Mangers are awesome and very patient with us.

This is an integrated product with many business partners to rely on. We use the Dell cloud for our system which is has great reliability for access and download speed.

Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.

Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.

The e-prescribing is cumbersome and time consuming, again, this may be a training issue as it was barely touched on because of all the other problems.

Overall, the product is well thought out for all areas - from check-in to check-out, billing, payments, and denials.

We have been clients since 2004 and have been very pleased. As our practice has grown, we continue to appreciate Greenway/Primesuite.

The market place is where you leave your problems. I log onto it and let them know what is not working for me.

PrimeSuite is user friendly, reliableand secure for any healthcare provider. Also, it is cost effective.

If it is not escalated, prepare for a long wait. Personally, we have been dealing with software companies for years on multiple levels, and this is the single worst user experience we have ever had.

Great Software, with fabulous Customer Service. Product helps us take better care of our patients.

We have been using Greenway, Prime Suite for over 11 years. Purchasing Greenway is a decision we haven't ever regretted.

Love Escribe, love ability to import notes, excellent library of templates from correspondence to provider notes.

The software itself is good looking with easily usable menus and modules.

I hate that the system cannot separate out (HL7) documents coming into the system by office location. They are all mixed together so that's very frustrating the bigger we get.

Greenway Prime Suite was very good it is that the Company decided they no longer wanted to support their product.

This places me at risk for HIPAA violation. When I purchased the software, before its acquisition by Greenway Health, I was promised a no cost exit with usable data.

No way to easily send out consults to referring physicians. Inability to import photos or pics of patient problems.

Greenway has proven effective solutions to ease the workflow and maintain thorough documentation throughout the practice and to provide comprehensive patient chart documentation.

They also provide a fair price, which is very much appreciated.

We have been live for three years, and the whole experience has been horrible. When we call, we are on hold for an average of two hours before we are disconnected.

I have heard horrible things about a lot of EHR systems, in fact, most of them.

This being compounded with them trying to integrate with Salesforce is proving to be a tragic move for this software company.

Cost is reasonable compared to several others out there. It isn't hard to navigate.

My previous EHR was far superior at a fraction of the cost.

The program is awkward to navigate and slow to load or go from page to page. It takes too many clicks to perform a task.

I think the Greenway service is second to none. Any problem I have is handled by a phone call or a message.

That being said, the more flexibility you have, the more confusing or harder it can be to grasp all the different possibilities.

Great customer service and easy to work with. Greenway provides an excellent patient portal that our patients enjoy using to remain in contact with our office.

Great, easy software looks up to date & not old like other products. I've been using it for almost 5.

Poor customer support have had loggin delays every morning for months contacted Customer service they were not able to resolve the issue.

Ease of use and the intuitiveness in using it. We have a customer experience manager, we can call her at any time with questions and she helps us out, she is very helpful.

If you just run with the basics without modifying it for yourself, you will be frustrated and wasting your time and money.

We have been with Greenway PS since 2008 and love the ease of the system. The integration of the practice management and the chart is amazing.

US Dollar

iClinic is an EHR solution that allows physicians to handle medical billing, practice management, patient communication, claims processing and time tracking, among other processes from within a unified platform. Healthcare providers can access patient details, check claim eligibility and customize templates according to practice type.

Key features of iClinic include customizable care plans, document management, reporting and data visualization. It allows physicians to evaluate the quality of care based on clinical data, guidelines and regional/national metrics.

LongDescription

Patient Records Management

Meaningful Use Certified

Patient Engagement

Order Entry

HIPAA Compliant

Charting

Patient Intake

ONC-ATCB Certified

Multi-Physician

Clinic Interoperability

Self Service Portal

EMR/EHR

E-Prescribing

Voice Recognition

Decision Support

Physician Scheduling

Compliance Tracking

Claims Management

Patient Scheduling

Patient Portal

Appointment Scheduling

Insurance Eligibility Verification

Claims Scrubbing

Web browser (OS agnostic)

Windows 10

Self-Employed

2-10

11-50

51-200

201-500

501-1000

iClinic 

In Person

Webinars

Documentation

Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system. Practices can choose between on-premise and hosted options and can add on integrated solutions for revenue cycle management, interoperability, population health management, mobile access, analytics and patient engagement.


Prime Suite supports clinical documentation for primary care and specialties with templates specific to the encounters those physicians see most often. To support practice participation in quality care initiatives, Prime Suite is certified for MU Stages 1 and 2, and is prevalidated to offer points toward NCQA patient-centered medical home (PCMH) recognition.


Prime Suite also includes tools to assist with ICD-10 coding and dashboards to track progress toward quality measures for value-based programs.



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