MDConnection vs Mindbody

RATING:

4.6

(26)

MDConnection has 26 reviews and a rating of 4.58 / 5 stars vs Mindbody which has 2796 reviews and a rating of 4.02 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (26)
4.0 (2796)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 1, 2019
April 29, 2024
Pros/Cons
  • Pros

  • I enjoy the ease of use, the speed with which anyone can pick up the essentials of the software, and the speed of reimbursement. I really like the system and the help I've received from the vender.
  • The ladies in my office are very happy with it and tell me it is very complete and easy to navigate around.
  • Cons

  • We're still learning the software, but we haven't found anything we don't like yet.
  • I used to be able to email receipt to patients directly from MD Connection but that feature is no longer available.
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  • Pros

  • The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.
  • As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.
  • Cons

  • This experience may also be attributed to trying to schedule massages where schedule management is difficult.
  • Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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13 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos