Petal Physician Scheduling vs ProviderSuite

RATING:

4.0

(64)

Petal Physician Scheduling has 64 reviews and a rating of 4 / 5 stars vs ProviderSuite which has 23 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (64)
4.4 (23)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
December 11, 2019
April 4, 2019
Pros/Cons
  • Pros

  • Having as app and having it integrate to my gmail calendar is great. Allows my staff to put in their absences instead of randomly emailing me dates.
  • It is helpful to also learn the mobile app is it is also useful on a daily basis. The software is easy for MD's to learn and manipulate to their own needs.
  • Cons

  • Sometimes the software is difficult to use on an iPhone and I have had a couple problems switching shifts.
  • Shift trades for shifts on the Marketplace are awkward. Mobile interface is not as user-friendly or as functional as the web-based version.
Read all user reviews
  • Pros

  • Intuitive software that I've found to be super user friendly.
  • Easy to set up new patients and updated demographics and insurance information.
  • Cons

  • The only problem I ever had with this product is that it tends to freeze or not respond when the computer needs to be updated to keep up with its running system.
  • The patient transaction history screens are very confusing and almost useless.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos