It's a great tool to go back and comb through if an issue comes up. Patient's also love texting and this is the first opportunity we've had for them to be able to text our main number, super helpful.

The patients love the convenience of texting our office and the employees love that they spend more time hands free and not stuck to the phone all day.

Connected almost 100 percent of time. Rhinogram I am connecting only about 75percent of time, which has been disappointing bc I would have to follow up w phone call to finish my “virtual appointment.

Great addition to any practice looking to get away from the phones while staying in contact.

We love being able to contact people by text, alot of people can not answer a phone call at work, but they can answer a text quickly.

That we have to pay to add numbers to the software.

Excellent functionality and helped us tremendously as we tried to manage patient care remotely as possible during the pandemic.

We love the ability to communicate with patients through text.

It is difficult to keep up with a text thread for in office use, especially if it is a group message.

We love the program and are so happy we chose to use it for our technology in the office to communicate with patients.

At this time ... we are extremely satisfied w/Rhinogram and look forward to having a wonderful and lasting experience w/our orthodontic community.

SIKA has been the absolute worst part about using  Rhinogram.

Overall, we would have a real struggle communicating with the patients if we did not have Rhinogram.

It's been a great experience for us and we will continue to use the software. It has made our practice more technical and I feel that impresses our patients.

I love that it integrates with our software. It pulls the patient information and then stays put in their chart forever.

Rhinogram has vastly improved our ability to communicate with patients. Many people prefer texting these days, so it's an amazing tool to keep our patient population engaged with their care.

We enjoy that Rhinogram allows us to communicate with multiple patients at once and cover a variety of to-dos. We love that we have template for all of our most commonly used messages.

It is an excellent program and great communication tool for our practice.

Our office is very happy with our experience. Great customer service and onboarding  process makes starting with Rhinogram very easy.

It is easy quick and easy to address an issue, it is difficult for some patients/parents to answer phone calls or emails at work, but with texting we usually get quick responses.

The product is easy to use for all team members. It was a great addition in order to better reach our ever evolving demographic of patients and their contact preferences.

We love the ease of use with the program and being able to communicate with our patients this way.

Occasionally, the set up of how a number is assigned to a patient and knowing who in the family you are actually corresponding with can be confusing.

In researching different types of texting software, we decided to move forward with Rhinogram. I liked that it integrated with our software.

The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.

It integrated so poorly that we had to go with another EHR which was bad because our EHR was great-the only reason we left was because of this product from Advanced MD.

It is very glitchy and not the most user-friendly for our therapists. We've gotten several complaints from them.

The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.

I still am not sure if they were lying or just incompetent. Eventually we changed EMRs and moved all the charts to another billing service.

AdvancedMD is very user friendly with all the bells and whistles.

I love the ease in being able to schedule patients and be able to schedule future appointments.

This is convenient to use because you can use it on your phone, iPad, computer, etc. it allows me to do work remotely and it’s great. The  phone version is easy to use.

Communication is very poor. It has been difficult getting people to understand a therapy clinic vs a physicians office.

Very poor customer service and accessibility to their team.

I really enjoy working with this company. I find them friendly and helpful.

SENSITIVE CONTENT HIDDEN] and her team were the only ones who would listen and help. Customer Care is amazing.

Transfering to Advamced MD was the worst decision I made.

WEAK , frustrating software; a poorly implemented EHR.

Customer service is top notch. They answer, the respond, they are kind and easy to understand.

The PM side is pretty straight forward and easy for my employees to use. The integration with other apps has also been very nice.

The sysrem, as I'm writibng this, is down for unknown reasons and of course, they're closed after 7PM central time. WE HAD lots OF PROBLEMS SCANNING IN labs, reports, etc.

Constant problems with connect and development just does not build features to compensate for shortcomings.

The software had long lag times to find cpt codes and difficulty linking payments. In the end we decided to stop using after one month, but had to pay a buyout of $1,440 dollars.

Very user friendly and good value for the investment.

Great medical billing software. It has a good cost-effective solution to integrated billing.

There is no alerts to notes that have been unsigned for 72 hours (this blows my mind since its a major compliance requirement).

Really liked the ease of navigation and the all around feel of the software and ease to read screens.

No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.

The customization of AdvancedMD is extremely useful especially for multi-specialty clinics.

I like the fact that in many respects the system does what we need it to do, and has many features that reduce, if not eliminate paperwork.

I cant place stop payments in fear of them deleting our information due to non-payment.

This ended up causing a total waste of my entire office and back office staff's time.

Reporting was easy on the eyes and purposeful. They were easy to read and functional for gathering a picture of the clinic.

I LIKE BEING ABLE TO CUSTOMIZE TO OUR NEEDS WHEN NEEDED.

The salesman was excellent in selling this software and I was so hopeful that it would be beneficial to me and my practice. I was promised that it would be up and running withing 4-6 weeks.

Unmet needs, lack of communication with us and amongst the team.

The revenue cycle management is a disaster. We have lost thousands of dollars.

US Dollar

Rhinogram is a cloud-based, HIPAA-compliant telehealth platform that enables hospitals and healthcare facilities to communicate or engage with patients. It facilitates integration with various third-party electronic health records (EHR), practice management systems (PMS) and social media platforms such as Facebook.


Rhinogram allows healthcare professionals to send messages to team members and share documents or photos on a messaging platform. It lets users create custom message templates and store patient information records in a centralized repository for future use. Additionally, it helps administrators gain visibility or insights into staff and patient behavior on a dashboard.


Rhinogram provides mobile applications for Android and iOS devices for medical professionals to improve communications with teams, patients and others, even from remote locations. Pricing is available on request and support is extended via phone, email, documentation and other online measures.









LongDescription

Messaging

Surveys & Feedback

Patient Engagement

Payment Processing

Practice Management

Online Forms

Patient Questionnaires

HIPAA Compliant

View, Download, Transmit

Confirmation/Reminders

Virtual Waiting Room

Patient Intake

Care Plan Management

One-to-One Messaging

Self Service Portal

Mobile Access

Online Payments

E-Prescribing

File Sharing

Medical Billing

Remote Treatment Planning

Video Conferencing

Appointment Scheduling

Multi-Provider Practice

For Medical Purposes

Contact Rhinogram directly for pricing information

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

Rhinogram

Live Online

Webinars

Documentation

Videos

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows.

Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart.

With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste.

AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.


Rhinogram vs AdvancedMD EHR

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