When I call customer services, sometimes no one answers the phone OR depending on who answers some reps don't have the answers to my question(s).

The only thing I don't like about the software at the moment is that everything we bill in PIE is double billing and no one has figured out why its doing it as of now.

There is too much upsetting with product functions. My personal phone number and address populates anytime I enter a new client or staff member.

Sharenote is perfect for any size business. We are small and it's great to have such a professional system at an affordable price.

I really love the ShareNote softeware because it very user friendly, eay to teach/learn and the system is very reliable.

My billing coordinator and myself was getting unsatisfactory feedback that we need for my business. Staff had a bad attitude where we asked to speak or deal with another person.

I love the ease of user customizable features and the inclusion of the Wiley Note builder.

ShareNote is an efficient, effective and innovative EHR.

Think I was a little confused about the alerts in the beginning, there were so many alerts about everything so I had to figure out how to turn some off.

The staff provide excellent customer service. We have been with Sharenote for several years and we always welcome the new features that are added in response to customer needs.

I enjoy the user friendly. Sharenote is very useful and responsive to small practice.

Very customer based, Very supportive, innovative, flexible software package.

It is easy to use for the guidelines we have to follow.

Maybe add a feature to show what daily notes are missing.

Its user friendly and easy to navigate and understand. When you call the staff is helpful.

Overall my experience has been good; I love the fact that it saves me time with billing and documentation of client contacts.

This efficiency saves on staff training and promotes a quicker ROI. The owners of ShareNote are invested in their clients success and actively troubleshoot organizational issues.

We like that everything is very organized with the software. We also love the customer service that we gain with the company.

It has been very useful. I would recommend it to anyone looking for a tool like this for their organization.

It’s all secure and contactless, which is essential for therapists seeing patients virtually.

My overall experience has been great. The team is very responsive to questions and always willing to assist.

The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.

It integrated so poorly that we had to go with another EHR which was bad because our EHR was great-the only reason we left was because of this product from Advanced MD.

It is very glitchy and not the most user-friendly for our therapists. We've gotten several complaints from them.

The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.

I still am not sure if they were lying or just incompetent. Eventually we changed EMRs and moved all the charts to another billing service.

AdvancedMD is very user friendly with all the bells and whistles.

I love the ease in being able to schedule patients and be able to schedule future appointments.

This is convenient to use because you can use it on your phone, iPad, computer, etc. it allows me to do work remotely and it’s great. The  phone version is easy to use.

Communication is very poor. It has been difficult getting people to understand a therapy clinic vs a physicians office.

Very poor customer service and accessibility to their team.

I really enjoy working with this company. I find them friendly and helpful.

SENSITIVE CONTENT HIDDEN] and her team were the only ones who would listen and help. Customer Care is amazing.

Transfering to Advamced MD was the worst decision I made.

WEAK , frustrating software; a poorly implemented EHR.

Customer service is top notch. They answer, the respond, they are kind and easy to understand.

The PM side is pretty straight forward and easy for my employees to use. The integration with other apps has also been very nice.

The sysrem, as I'm writibng this, is down for unknown reasons and of course, they're closed after 7PM central time. WE HAD lots OF PROBLEMS SCANNING IN labs, reports, etc.

Constant problems with connect and development just does not build features to compensate for shortcomings.

The software had long lag times to find cpt codes and difficulty linking payments. In the end we decided to stop using after one month, but had to pay a buyout of $1,440 dollars.

Very user friendly and good value for the investment.

Great medical billing software. It has a good cost-effective solution to integrated billing.

There is no alerts to notes that have been unsigned for 72 hours (this blows my mind since its a major compliance requirement).

Really liked the ease of navigation and the all around feel of the software and ease to read screens.

No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.

The customization of AdvancedMD is extremely useful especially for multi-specialty clinics.

I like the fact that in many respects the system does what we need it to do, and has many features that reduce, if not eliminate paperwork.

I cant place stop payments in fear of them deleting our information due to non-payment.

This ended up causing a total waste of my entire office and back office staff's time.

Reporting was easy on the eyes and purposeful. They were easy to read and functional for gathering a picture of the clinic.

I LIKE BEING ABLE TO CUSTOMIZE TO OUR NEEDS WHEN NEEDED.

The salesman was excellent in selling this software and I was so hopeful that it would be beneficial to me and my practice. I was promised that it would be up and running withing 4-6 weeks.

Unmet needs, lack of communication with us and amongst the team.

The revenue cycle management is a disaster. We have lost thousands of dollars.

US Dollar

ShareNote is a web-based solution designed to help healthcare organizations simplify operations. It has received ambulatory EHR-certification from the Drummond Group. This solution is specifically built for organizations that specialize in mental health, developmental disabilities, and substance abuse. ShareNote allows healthcare providers access to important data online, such as client details and documentation. Key features include electronic prescriptions, unlimited note types, task lists, direct billing, electronic signatures, and text message notifications.


Staff management is also built into ShareNote to help with storing employee information. It allows organizations to manage employee records and calendars as well as track hours worked. In addition, this solution allows healthcare providers to access and update patient goals, records, and sleep logs. Data regarding prescribed medications and allergy information is also stored within ShareNote's patient records. 


Please contact vendor for pricing information. Technical support is available for users via phone. 






LongDescription

Treatment Planning

Employee Management

HIPAA Compliant

Digital Signature

Electronic Signature

Confirmation/Reminders

Scheduling

Self Service Portal

EMR/EHR

E-Prescribing

Single Provider Practice

Inpatient/Residential

Forms Management

Workflow Management

Initial Assessments

Reminders

Billing & Invoicing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Document Management

Goal Setting/Tracking

Medical Billing

Therapy Notes

Progress Notes

Notes Management

Contact Sharenote directly for pricing details.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Sharenote

In Person

Live Online

Webinars

Documentation

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows.

Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart.

With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste.

AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.


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