Rethink vs TherapyAppointment

RATING:

4.5

(47)

Rethink has 47 reviews and a rating of 4.45 / 5 stars vs TherapyAppointment which has 105 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (47)
4.1 (105)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 19, 2024
December 14, 2023
Pros/Cons
  • Pros

  • The program library allows you find other useful program to add for your client, the training videos are also very helpful for training parents, and is it very user friendly.
  • Their onboarding and support teams are efficient and proactive. It is clear management cares about their clients and is invested in their success.
  • Cons

  • There are also way too many drop downs and switching windows happening within the software just to see the information I need.
  • The plans are fairly useless to us in the field as they are not designed for clinical practices. The behavior reduction program layout makes it too simple to just check a lot of boxes.
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  • Pros

  • The software is feature rich and reliable. The price is also very competitive for the rich feature set.
  • I have used the old version and the new 2.0 version of this software for the past few years. The newer version is definitly better than the older version.
  • Cons

  • The patient portal is too difficult for patients to navigate through so the idea of having them self-register is out the window for me.
  • There is no way to send intake forms to clients and there is no e-signature capability. There are many pieces that need upgraded - too many to mention.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos