Heap vs Confluence
Heap has 40 reviews and a rating of 4.55 / 5 stars vs Confluence which has 3374 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It's quite easy to set up and integrate with your platform. The different funnels are simple to set up and track even for people with no development experience.
- By far the most impressive feature is the fact that from the moment you install heap on your website you can virtually track anything that happens, regardless of being in the past.
Cons
- It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for.
- Even though heap has put in place warnings when events stop triggering, it is still hard to maintain if you don't bring your developers on board to avoid making structural or class changes.
Pros
- The plugin is handy and are what makes it really rich although the cost of the plugins can start to add up if they are used they are good value.
- Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.
Cons
- Confluence is not the most intuitive program and learning to properly navigate it took a while. I also dislike that it is possible for one corrupted page to crash a whole file.
- I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.
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