Helix ALM vs Ravetree

RATING:

4.1

(27)

Helix ALM has 27 reviews and a rating of 4.11 / 5 stars vs Ravetree which has 22 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (27)
4.4 (22)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
September 21, 2023
May 2, 2024
Pros/Cons
  • Pros

  • Ease of use for IT people and Business alike. Anytime we've had a question on how to use it (thru Seapine Software) it was always answered quickly.
  • Easy to fit the processes to our needs. It is realy a good thing, that this software is so easy to fit also to smal process and deep, and complex processes.
  • Cons

  • Lack of HTML support in emails sent by Helix ALM. It still doesn't support inline images.
  • Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward.
Read all user reviews
  • Pros

  • That it is really user friendly; never heard of Ravetree until I began working at The Bookkeeper. Wonderful tool to track and prioritize tasks.
  • All employees can access up to date content in one simple place. Good visual representation of information.
  • Cons

  • At the time of this review, there was no public API, which for us is a deal-breaker.
  • The lack of stability and the appalling support.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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13 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos