They were super-helpful in the setup process, but it does take time and effort. So I wouldn't say it is hard to use or setup, I would just say those things take some time.

Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily.

The forms are really hard to understand and navigate.

They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information.

After syncing jobs from desktop to mobile, the app would crash (tested over several days).

I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery.

I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need.

Great experience would recommend to any company looking for new software and setup.

We have been informed of all progress and any issues have been resolved within a quick timeframe.

The ease of use, seamless scalability, compatibility to other softwares, applicability to our needs and great degree of customisation.

Dusk IOP took time to really understand the brief, develop a bespoke solution and ensure it was effectively rolled out. It has been a great experience to date.

Integrates with Hubspot, has field management and [sensitive content hidden] is a pleasure to work with.

The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries.

Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field.

Cost is a strong advantage it has other competitor Mircosoft.

The plugin is handy and are what makes it really rich although the cost of the plugins can start to add up if they are used they are good value.

Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.

The product works, and is great for startup companies that don't want to invest in something more powerful.

Confluence is not the most intuitive program and learning to properly navigate it took a while. I also dislike that it is possible for one corrupted page to crash a whole file.

Do almost anything with the documentation by just using the internet browser is really awesome. The integration with jira is pretty good.

Customer service is always available and is super helpful.

I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.

You also need to make sure that obsolete information is cleaned or marked obsolete, otherwise documentation rot can make information difficult to find.

Great editor tools and easy to make my pages look content rich and informative. Good search and folder structure is great for organizing content.

Great product for sharing software creation and communications. I really enjoyed the workflow and ability to communicate with several developers.

Confluence syntax is confusing for new users, its preview function is not working well when having micro or embed script.

I integrate it with jira to show any kind of  project progress. The version control feature on confluence is excellent and the fact that multiple people can edit a page at the same time is awesome.

It happened to our team and it made using Confluence unpleasant and annoying.

Like most about it easy way to document the pages. And best way to store the important document required for business purpose.

I think that Confluene is very useful and worth the time and investment.

The one thing i dislike about it is when there are topics to click on and it jumps to that supposed topic but there's no information there. I'd guess the editor was not able to remove that section.

It features a exuberant number of plugins to construct a document , so many are advances and have to learn. One important plugin that i use is the Architecture diagram building editor.

Customer support is very easily accessible and quick resolution. The deplyomnet is also easy with option of cloud server and in-house server deployemnt.

Which is great for customer support and of course technical documentation. Did I mention that you can create as many different wikis as you like.

Confuence is very easy to use and makes documentation fun and collaboration with others a breeze. It helps us organize and document our work, from meeting notes to operational documentation.

Confluence cloud allows to make the documentation space more scalable. The solution is so popular it can be integrated with most of the solutions.

I also love the version control as that becomes increasingly important as the number of contributors or complexity of the page goes up.

I have had an overall good experience with Confluence and it is easy to create and share documents. If you are using JIRA already I would recommend this.

US Dollar

The ultimate next generation field service management software, that shapes around your business using a unique design. Manage your programs of work down through projects, jobs, tasks and resources as one. Plan from 12+ months down to on the day, including quick re-assigning.

Enabling organisations from large to small across office and field to run their operations safely and more efficiently. From Program Management to Project Management, then down to the Jobs and Tasks themselves across your employees, contractors, customers, and suppliers in a unified manner. A "no-code" product means its designed for business users to setup from day 1. 

Allocate resources or crews, view progress of all work in real-time through multiple views from Gantt charts, calendars and map views. Field supervisors can prioritize tasks, set up constraints, and track completion statuses through coloured indicators. 

Business users can drag-and-drop elements within the form builder’s interface and create custom forms for field data collection and inspection, without needing IT help. Powerful dashboards allow stakeholders to visualize profitability, SLAs, work statuses and also schedule reports for staff or customers.

The Dusk IOP offers API integration with various third-party applications such as HubSpot, Slack, Xero, Jira, Microsoft Excel, Dropbox, and many more (check website for current list). Secure single on with Microsoft means user management is centralised and secure. Flexible import wizards cater for existing spreadsheets to help your team get started or work with system limitations of other products.

Configure timesheets according to project requirements, perform resource forecasting, record expenses, and track the time spent. 

It also offers a host of other features such as timestamps, route optimization, geofencing, data import, workflow automation, and dispatch. 

Design and automate workflows for everything from requests, service warnings and approvals in the Workflow Automation module. 

LongDescription

File Management

Commenting/Notes

Real Time Analytics

Milestone Tracking

Document Templates

Project Workflow

Employee Management

Leave Tracking

Forecasting

Messaging

Work Order Creation

Surveys & Feedback

Status Tracking

Billable Items Tracking

Barcode/Ticket Scanning

Employee Onboarding

Real-time Scheduling

Mobile Alerts

Project Templates

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Schedule Distribution

Data Synchronization

SMS Messaging

Dispatch Management

Shift Swapping

Progress Tracking

Digital Signature

Real-Time Monitoring

Database Creation

Contract/License Management

Task Scheduling

SSL Security

Electronic Signature

Single Sign On

Group Scheduling

Variable Workforce

Time Clock

Invoice Management

Portfolio Management

Attendance Management

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Projections

Conditional Logic

Merchandise Management

Customer Database

Recurring Appointments

Office Suite

Class Scheduling

Resource Management

Job Management

Sick Leave Tracking

Calendar Management

Customizable Fields

Collaboration Tools

Labor Forecasting

Data Capture and Transfer

Assignment Management

Full Text Search

Template Management

Warehouse Management

Punch card

Scheduling

Data Import/Export

Offline Access

Clock In/Out

Risk Management

Multiple Projects

File Transfer

Employee Self Service

Process/Workflow Automation

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Version Control

Employee Time Tracking

Notes Management

Configurable Workflow

Project Time Tracking

Time Off Requests

File Storage

Cost-to-Completion Tracking

Mobile Access

Skills Tracking

Survey/Poll Management

Inventory Tracking

The Dusk IOP has a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing details are outlined below in USD. 

Timesheets Plan: $19/month
Field Jobs Plan: $39/month
Projects Plan: $49/month
Enterprise Plan: Please contact Dusk Mobile

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Dusk IOP

In Person

Live Online

Webinars

Documentation

Videos

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment.


Confluence’s editor feature allows employees to create content such as meeting notes, product requirements and research reports. The solution enables managers to review and share feedback in documents themselves.


Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize and access company information in a central location.  


Confluence's task management feature allows managers to delegate, monitor and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency.



Cataloging/Categorization

Release Planning

Idea Management

Due Date Tracking

Rich Text Editor

Real Time Editing

Product Roadmapping

Knowledge Management

Mind Maps

Communication Management

Document Capture

Brainstorming

Document Classification

Ideation

Content Management

Information Governance

Planning Tools

Requirements Management

Idea Ranking

Audio File Management

Real-Time Data

Data Security

Discussions/Forums

Text Editing

Workflow Management

Email Management

Project Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Knowledge Base Management

Reporting/Project Tracking

Customizable Templates

Visualization

Document Review

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Prioritization

Feedback Management

Drag & Drop

Tagging

Gamification

Confluence offers flexible pricing.
$0 for teams up to 10
Standard: $5.50 per user/month
Premium: $10.50 per user/month

Dusk IOP vs Confluence

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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