Sometimes there can be too many options or options that aren't explained well.

Really satisfied with Louise Engel's customer service.

Louise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem.

In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users.

If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification.

Many tools are available, user interface is clean and very easy to use and customer support is very responsive.

It's been a great experience so far, everything is working smoothly, many tools are available, user interface is clean and very easy to use and customer support is very responsive.

I would just like to thank you so much for the excellent customer service I have received from your member of staff Louise Engel.

Excellent support desk help. SENSITIVE CONTENT] was able to understand my root challenges based on symptoms reported and as very effective in resolving that.

She has been very helpful responding to queries efficiently and effectively and always with great courtesy. She is an asset to your organisation.

Not having the capability to import SVN. Dump files into our new repositories on our own directly from the command line.

Both good, but the Planio UI is a more familiar redmine look and feel. The price plans are good, they actually have a free bronze plan which they don't advertise - good for 1 person operations.

Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight.

Easy to keep track of your ongoing projects. Repositories for your projects are also a plus being able to see an issue asociated revisions of your code.

I'm using it for bug tracking and project management. Its simplicity is really great.

Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug.

As a whole is a fantastic product with neat hooks to help desk features.

The communication between the costumer and the company is very good. If you have any questions or problems you will get an answer right away.

I liked it because it is simple, easy to use and has a lot of great features and even a free plan if you just need a personal management platform.

Very pleased with the service - no performance problems and everything integrates and works nicely.

I worked with redmine before and on the first impression plan.io looks like a very stable and cosistent setup with nice features like backup, agile board, timesheets and integrated repository.

Support from Ema was fantastic, even when I was suspending my account. Product offers good features vs. cost, easy to use.

To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client.

Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information.

They were very accommodating in terms of tailoring a subscription that suited my needs and I am extremely satisfied with their support.

Cost is a strong advantage it has other competitor Mircosoft.

The plugin is handy and are what makes it really rich although the cost of the plugins can start to add up if they are used they are good value.

Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.

The product works, and is great for startup companies that don't want to invest in something more powerful.

Confluence is not the most intuitive program and learning to properly navigate it took a while. I also dislike that it is possible for one corrupted page to crash a whole file.

Do almost anything with the documentation by just using the internet browser is really awesome. The integration with jira is pretty good.

Customer service is always available and is super helpful.

I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.

You also need to make sure that obsolete information is cleaned or marked obsolete, otherwise documentation rot can make information difficult to find.

Great editor tools and easy to make my pages look content rich and informative. Good search and folder structure is great for organizing content.

Great product for sharing software creation and communications. I really enjoyed the workflow and ability to communicate with several developers.

Confluence syntax is confusing for new users, its preview function is not working well when having micro or embed script.

I integrate it with jira to show any kind of  project progress. The version control feature on confluence is excellent and the fact that multiple people can edit a page at the same time is awesome.

It happened to our team and it made using Confluence unpleasant and annoying.

Like most about it easy way to document the pages. And best way to store the important document required for business purpose.

I think that Confluene is very useful and worth the time and investment.

The one thing i dislike about it is when there are topics to click on and it jumps to that supposed topic but there's no information there. I'd guess the editor was not able to remove that section.

It features a exuberant number of plugins to construct a document , so many are advances and have to learn. One important plugin that i use is the Architecture diagram building editor.

Customer support is very easily accessible and quick resolution. The deplyomnet is also easy with option of cloud server and in-house server deployemnt.

Which is great for customer support and of course technical documentation. Did I mention that you can create as many different wikis as you like.

Confuence is very easy to use and makes documentation fun and collaboration with others a breeze. It helps us organize and document our work, from meeting notes to operational documentation.

Confluence cloud allows to make the documentation space more scalable. The solution is so popular it can be integrated with most of the solutions.

I also love the version control as that becomes increasingly important as the number of contributors or complexity of the page goes up.

I have had an overall good experience with Confluence and it is easy to create and share documents. If you are using JIRA already I would recommend this.

US Dollar

Planio is a cloud-based bug tracking and project management solution that enables users to process incidents, manage workflows and build a central database for document management. The solution tracks issues and bugs during software development or product designing and allows users to configure post-issue activities such as incident generation, task assigning, alerting and prioritizing.


Planio allows businesses to manage projects using Scrum, Kanban or standard waterfall approach. Users can create rules for workflow, set role-based permissions for various user bands and automate task sequences using a drag-and-drop interface. The task board displays a roadmap of the tasks scheduled for the day with collaborative interaction for multiple users. Users can track daily progress and generate customizable reports with simple and advanced charts.


Planio also offers communication tools to share project updates using blogs, emails and team chat features. Other features include knowledge management, integration with Git and SVN repositories, time tracking and help desk management.



LongDescription

File Management

Optical Character Recognition

Milestone Tracking

Messaging

Surveys & Feedback

Status Tracking

Idea Management

Document Storage

Access Controls/Permissions

Project Management

Gantt/Timeline View

Rules-Based Workflow

Real Time Synchronization

Projections

Resource Management

Collaboration Tools

Content Library

Assignment Management

File Recovery

Full Text Search

Offline Access

Document Classification

Self Service Portal

Audit Trail

Version Control

Configurable Workflow

Project Time Tracking

Mobile Access

Agile Methodologies

Issue Scheduling

Issue Management

Supports Scrum

Client Portal

Workflow Management

Bug/Issue Capture

Ticket Management

Percent-Complete Tracking

Two-Way Synchronization

Recurring Issues

File Sharing

Alerts/Notifications

Traditional Methodologies

Knowledge Base Management

Time & Expense Tracking

Code Review

Reporting/Project Tracking

Cloud Backup

Chat/Messaging

Customizable Templates

Conflict Tracking

Team Management

Backlog Management

Dashboard

Alerts/Escalation

Kanban Board

Prioritization

Remote Synchronization

Backup and Recovery

Drag & Drop

Task Progress Tracking

Issue Auditing

Archiving & Retention

Repository Management

Task Management

Document Management

Search/Filter

Bug Tracking

Web browser (OS agnostic)

Subscription based pricing and an entirely free plan.

We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Planio

In Person

Live Online

Documentation

Videos

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment.


Confluence’s editor feature allows employees to create content such as meeting notes, product requirements and research reports. The solution enables managers to review and share feedback in documents themselves.


Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize and access company information in a central location.  


Confluence's task management feature allows managers to delegate, monitor and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency.



Commenting/Notes

Cataloging/Categorization

Release Planning

Due Date Tracking

Activity Tracking

Rich Text Editor

Progress Tracking

Real Time Editing

Project Planning/Scheduling

Product Roadmapping

Knowledge Management

Mind Maps

Communication Management

Document Capture

Brainstorming

Calendar Management

Template Management

Risk Management

Ideation

Content Management

Information Governance

Planning Tools

Requirements Management

Idea Ranking

Audio File Management

Real-Time Data

Data Security

Discussions/Forums

Text Editing

Email Management

Project Tracking

Activity Dashboard

Visualization

Document Review

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Feedback Management

Tagging

Gamification

Project Planning

Third-Party Integrations

Unified Directory

@mentions

Document Generation

Innovation Management

Traceability

Strategic Planning

Goal Management

Content Publishing Options

Stakeholder Defined Attributes

Marketing Calendar

Portfolio Management

Process/Workflow Automation

Documentation Management

For the IT sector

Product Lifecycle Management

Transcripts/Chat History

Real-Time Chat

Multiple Projects

Meeting Management

Single Sign On

Confluence offers flexible pricing.
$0 for teams up to 10
Standard: $5.50 per user/month
Premium: $10.50 per user/month

Planio vs Confluence

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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