PayHOA vs Smart Hotel

RATING:

4.5

(200)

PayHOA has 200 reviews and a rating of 4.46 / 5 stars vs Smart Hotel which has 20 reviews and a rating of 4.05 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (200)
4.0 (20)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
March 17, 2020
Pros/Cons
  • Pros

  • We've been using it a little over 6 months and in that time there have been updates, changes to the layout to improve it, accounting capabilities it didn't have 6 months ago.
  • Without a doubt, PayHOA's interface was the easiest to learn and sell to the other board members.
  • Cons

  • There are times when the software seems to lag.
  • Cancelation on their pdf mailer. They say you have 5min to cancel, however there is no option for you to cancel as the user.
Read all user reviews
  • Pros

  • Colors are quick to see, people are great to work with.
  • I like the amount of detail we can include and customize in our reservations.
  • Cons

  • Cancelled reservations print when you print daily registration cards. Waste of paper, time, and very confusing.
  • Not URMs fault, but disappointing that the interface to allow our H&L POS to charge to rooms, still does not work correctly.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos