ACE Retail POS vs Cybex Enterprise Retail Suite

RATING:

4.4

(38)

ACE Retail POS has 38 reviews and a rating of 4.42 / 5 stars vs Cybex Enterprise Retail Suite which has 13 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (38)
4.8 (13)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 21, 2021
May 2, 2019
Pros/Cons
  • Pros

  • Perfect for my small business. The best part for me is the staff at ACE who are always available, professional, knowledgeable, thorough, and friendly.
  • The software for the most part is easy to use once you are all set up and going. Support team is wonderful in helping with any question at all.
  • Cons

  • Seems to crash almost every time there is any new major update from Windows. Ace wouldn't start up or there are other issues which prevent from from making sales.
  • Wouldn't say that there are any disadvantages at the moment.
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  • Pros

  • Ease of use, accounting integration, custom reporting, being such a powerful system at such a great price point, and the best support you could ever ask for.
  • Cybex enterprise retail suite is a praise worthy system.
  • Cons

  • Sometimes waiting til 10:30am to solve a problem can be an issue.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

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2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos