Alert vs RetailEdge

RATING:

4.6

(44)

Alert has 44 reviews and a rating of 4.64 / 5 stars vs RetailEdge which has 174 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (44)
4.8 (174)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 25, 2021
April 30, 2024
Pros/Cons
  • Pros

  • You can call and speak to people who want to help you fix your problem and they constantly improving and taking feedback.
  • Simplicity and ease of handling our inventory and customer database.
  • Cons

  • Documentation and instructions are week. Limited options: spell check, cut and paste option just not work on all parts of the system.
  • You may have to follow up for status opposed to waiting to hear an update. Way more hits than misses through, especially lately.
Read all user reviews
  • Pros

  • Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.
  • I like it best for the purchase orders, tracking of merchandise and the customer data base.
  • Cons

  • Downloaded standard reports are pdfs or garbage csv that require cleaning up to utilize. Functionality for labels is limited, especially for character counts and font size, a huge disappointment.
  • I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos