I like the ease of use and the different reports offered. They also have a lot of tools that come with the software, from POS to customer loyalty.

Completely ignore me and don't solve the problem. I had to follow up with emails asking them where we were at with fixing the issue and no response.

Overall it works great with ADP interface for timekeeping.

Go with a competitor like Toast, Clover, or Square if you don't want to lose money. We are a 27-year old, 2nd generation family operated small business.

This system is very difficult to use for back office input. There is no accounting software that it links easily to.

They do not return phone calls or emails, routinely overcharge my account, deduct money without warning for chargebacks that I have no knowledge of or have received no paperwork regarding.

It was clunky and hard to integrate with our business that was expanding. When we incorporated more online orders/catering software this program wasn't keeping up to our standards.

When downloaded new version, lost most of old stuff.

Setting up the system was a horrible experience. There were no less than 3 trained technicians working on the install, yet it took 4 painful weeks to finally get it working the way it should.

Limited additional software upgrades. Lack of reporting options/ We use secondary program to generate reports (CTUIT).

It is in my opinion after working with others the best on the market. It sometimes has issues but most people in the customer service department fix them promptly.

Different functions available at different places I've worked at. If there is ever a power outage there is no built in backup battery or access to the open checks.

Once you understood the setup and features it was easy to use and train staff on. It was also nice you could create multiple gift cards at once.

Back of the house Simple The program wants me to keep writing here evidently they are looking for more positive things to say about their company good computer trick.

Great system for a work horse. Make sure it has all the features you are looking for.

Contacting the customer support, they don't have an attitude, neither do they have a clue or solution to the problem. They say no one else is having THAT problem, but I doubt it.

And when we do the customer service is helpful and responsive. Occasionally it is hard to figure out without adding on additional packages but it is a good POS.

Overall this product works very well, and is very easy to figure out if you sit and learn for a bit. There are many integrated functions that allow us to do many things within the system.

Aloha is amazing if you know how to work it. You can run everything through it, reports, inventory, sales.

And now that we ask for our contract to be broken, they chain us to it.

Customer Service, their management, and the lack there-of.

They software and equipment often shut downs or fails in the middle of a show. Which means we miss out on sales.

Never stays online, system goes down all the time  terrible. No one wants to properly fix it  they want to pass it on via email and leave you with no system.

The amount of modifiers per entree items help with being intuitive and helps with server training as well.

Unstable, we had so many issues with the product going down at least every other week and the support is so difficult that it literally would take hours to get it back up.

Very happy with the daily operation it provides. We love the rewards program and the gift card features (for additional monthly fee) it has.

I love that it integrates with online ordering. It is user-friendly and the reports are in real time.

Sometimes we are unable to get our reports to show up. We lose some of our customization with each upgrade.

Each year, the Microhouse team performs automatic upgrades and adds more and more useful (sometimes eye opening) reports to help me better understand my business.

A great program and comes with excellent support.

I find the system very easy to use and have had amazing customer support.

Easy to use, inventory system good, there are many different reports to choose from to get you exactly the information you need.

They kept telling my processor they had to reprogram my devices, when I know the Software company should be the ones handling that. My Account Rep and she is very rude to me and my new processor.

My overall experience was very good. Customer service is easy to reach.

I feel like the value is there but there may be other programs with better customer support.

I love all the reports I can pull with ease and detail. There is not an item or sales transition I cannot find immense detail on.

This software makes the POS and Customer experience easy and effortless, the ease of customer detail gathering for both loyalty and future marketing is a breeze.

The reports are very detailed and helpful I like that I can do inventory often  and it uploads it so quickly easy to add new customers etc.

Responding quickly is important to us, especially when we were reaching the grand opening date. The support team was great as well; they provided training and set up the system as scheduled.

A very nice program  for the cost. Could be better and more user friendly, but good for the price.

The pros is it has great reports and inventory management. Purchase orders works great.

It is extremely user friendly, easy to train new staff to use. Great inventory control.

After 3 years of using this POS software for our two fashion retail boutiques,  we continue to be impressed. A great investment for our small business.

It didn't take long to be quite comfortable with the entire system. Again, the support staff was very helpful with any questions we encountered.

Discount features a little complex. Limited CC terminals to be used.

The number differs between reports very frustrating.

It is very easy to understand and work with. When ever we have any issue RMS staff is easy to reach and helpful.

Outdated, looks old, lags , some features missing.

No automatic machine, no transferring, and no waiting. Real knowledgeable, highly skilled support team.

Great wealth of reporting options for buying, merchandising and point of sale. Performance reporting nice and informative.

Horrible Customer Service, I wish I never paid to use this software.

US Dollar

Aloha Cloud is an all-in-one cloud-based restaurant POS solution. With 6” built-for-purpose handheld devices, a user-friendly UI and fast merchant payout, operators can focus on running their restaurant, not their technology. Aloha Cloud customers benefit from the sustainability and industry-driving expertise of Aloha with offerings to manage the restaurant at every size and stage.  

Aloha brings restaurants to life. As the industry-leading POS and management platform provider, Aloha has been built and refined by working with the best minds directly from the restaurant industry for over 30 years.

Aloha’s core capabilities include fixed and handheld POS, Aloha Order Direct for online ordering, loyalty, email marketing, robust reporting, and payment processing.  With Aloha Essentials or Aloha Cloud, brands can choose between on-premise or cloud-based POS without sacrificing quality, functionality or 24/7 access to support.

Aloha POS features are designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes.

LongDescription

Payment Processing

Order Management

Sales Reports

For Restaurants

Online Payments

Billing & Invoicing

Aloha Cloud 's Starter plan is available for free and Premium plan starts from $175/month.

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Aloha Cloud

MultiFlex RMS General Merchandise is a cloud-based retail management solution for single and multi-location retail stores. Key features include point of sale management, accounting, inventory, staff management, CRM and marketing. The solution enables retailers to manage merchandise, gifts, electronics, appliances and more.


MultiFlex RMS General Merchandise offers inventory management features that help in cycle counts, markdown management, promotion and marketing management. Customer profiles can be created that helps business to run marketing campaigns and build customer relations. The solution features data synchronization across stores.


Users can issue, track and redeem gift cards and access purchase history reports of all the customers present across multiple stores. The solution offers accounting and e-commerce integration that helps retailers to create online promotions via social media. Support is offered through MultiFlex RMS Success Coaching Program which assigns each business a coach to handle implementation.



Employee Management

Purchase Order Management

Barcoding/RFID

Barcode/Ticket Scanning

SKU/UPC Codes

Retail Inventory Management

Electronic Signature

Gift Card Management

Reorder Management

eCommerce Management

Item Management

Inventory Optimization

Multi-Location

Email Marketing

Mobile Access

Cost Tracking

Inventory Tracking

Inventory Auditing

Serial Number Tracking

Returns Management

Discount Management

Commission Management

Reporting/Analytics

Supplier Management

Point of Sale (POS)

Inventory Management

Check-in/Check-out

Loyalty Program

Ordering Automation

Web browser (OS agnostic)

Secondary workstation or second license is $495

Aloha Cloud vs MultiFlex RMS

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