They were willing to help at the last minute which was a big deal to us.

Cons:  *Not being able to do a negative ROA on a customer's account. Not being able to add multiple stores to an employee's security setting.

The support staff is knowledgeable and quick to help or research an issue. The top tier support team knows the ins and outs of this system.

Their people have shown me time and time again that they actually care and do their best to overcome anything and everything.

The level of detail in the reporting for this software as well as the ease in which it allows me to track and re-order my inventory is amazing.

However, every time there is an upgrade to fix all of the current problems more problems are created.

Pros: Retail Star 10 is very intuitive once one becomes accustomed to all of the new features. Phone support is outstanding.

I upgraded from the free Retail ICE program years ago. The customer support was great helping with the upgrade and the monthly fee (no, not free anymore) is reasonable.

Retail Star offers a great, easy to use retail software program with a fast, easy POS system to operate the registers and wonderful back office operations so that we can focus on being retailers.

If I had it to do all over again, I would have bought something else. The same negative comments I have read here sound like a broken record.

Retail Star is very frustrating and costly for us. We had to run a lot of reports outside of the system just using raw data.

This software is great for a growing company as well as any business not matter what size.

Thanks god I have the help of 2-3 highly trained IT people that work for this organization in other areas who have been able to help.

In today's market this system has saved us a lot of money ~ we are able to see our inventory levels and make better business decisions.

The service we get from our sales person and their support department are excellent. They are very patient and always available when we need help.

I can't even print charge account statements for in-house charge accounts. Their management response to my numerous complaints is simply to ignore me.

The integration between the POS and the accounting module. The add on of the IStar for our eCommerce has been great.

The reporting is great - easy to use and there are a lot of different reports to help manage inventory.

The program is very stable, and so we do not have many tech calls. But, when we do have to call support, the Retail Star tech team is awesome.

Simple pos and reporting works fine for our business. I wish there was easy quickbooks integration.

Very good reporting features, can be as simple or in-depth as needed with a large variety of options. Gift card integration is seamless and customer profile and purchase tracking are great.

It would be difficult to imagine a retail operation that is more complex than Tobin’s, especially when you add the fact that we also provide first class pharmacy services.

Once SKU’s are set up, it is so easy to look up vendors and products quickly. We use the integrated credit card processing which works seamlessly as well as the customer loyalty key tags.

CAM has not only been the worst company regarding customer service and fees, but in addition, there software has so many problems that it is a daily task to try and keep this system running.

Bad new travels quickly and your website can have a big impact.

Went to Quickbooks since their accounting was so weak and the bridge was a challenge. Stopped using iStar many years ago due to lack of features.

Countless error reports, Error messages, Random shut downs, Polling/communications issues leading to additional incorrect reports.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize retailers and can serve both offline retail stores and online e-commerce stores.


RetailSTAR offers a full suite of applications including inventory management, sales order management, customer management, purchasing & receiving management, reporting and scoring. The solution offers an interactive touch screen interface through which users can switch between multiple workflows. A built-in CRM module can track purchasing history, customer comments, or anniversary notifications to improve customer service. Other applications include retail accounting, e-commerce, merchandise planning, warehouse management and supply chain management.


In addition, RetailSTAR also offers a mobile inventory application to allow users add and track inventory from their iPod Touch or iPhones. The solution comes with a phone and email based customer support offered by a North America-based customer service team. Users can also explore online training modules to learn the basics of this application.



LongDescription

Windows 7

Windows 8

Windows 10

Self-Employed

2-10

11-50

51-200

RetailSTAR

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



Employee Management

Customer Surveys

Purchase Order Management

Faculty/Staff Management

User Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

HIPAA Compliant

SMS Messaging

For Salons and Spas

Customer Mobile App

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Client Database

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Attendance Management

Attendance Tracking

Customer Database

Recurring Appointments

Registration Management

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Data Import/Export

Multi-Location

Treatment Packages

Email Marketing

Sales Reports

Inventory Tracking

Membership Management

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Customizable Templates

Visitor Management

Billing & Invoicing

Real-Time Reporting

Commission Management

Facility Scheduling

Employee Scheduling

Payroll Management

Customizable Forms

Appointment Management

Client Management

Staff Management

Instructor Management

Drag & Drop

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Member Portal

Inventory Management

Loyalty Program

For Barbershops

For Medical Spas

Item Management

Online Payments

Class Management

Event Management

Activity Tracking

Customer Accounts

Costume Management

Team Management

Credit Card Processing

Booking Management

Invoice Management

Reporting/Analytics

Recurring/Subscription Billing

Mobile Alerts

For Yoga/Pilates Studios

For Gyms

Electronic Forms

For accurate pricing, contact Zenoti directly.

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