RetailEdge vs Samsung Pay

RATING:

4.8

(174)

RetailEdge has 174 reviews and a rating of 4.76 / 5 stars vs Samsung Pay which has 245 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (174)
4.5 (245)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 30, 2024
April 16, 2024
Pros/Cons
  • Pros

  • I have been using this product for over 8 years and enjoy how easy it is to teach new employees the program. Retail edge updates often enough, and the support staff is always helpful.
  • Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.
  • Cons

  • Downloaded standard reports are pdfs or garbage csv that require cleaning up to utilize. Functionality for labels is limited, especially for character counts and font size, a huge disappointment.
  • I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
Read all user reviews
  • Pros

  • Very intuitive and easy to use, I added my Bank cards and use it directly and safely without the need to use the various physical cards from several different institutions.
  • I love the cash back option, it's an awesome incentive for just using my regular buisness credit card. It's like getting double rewards.
  • Cons

  • Pin does not work sometimes. Sometimes paypal on Samsung pay prompts one for a pin.
  • Also i could not withdraw at an atm of my choice if it was not that of the entity then i was denied access to my funds.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos