About Samsung Pay

Samsung Pay is mobile payment and digital wallet service for Samsung devices that allows users to make payments at retail stores. Samsung Pay uses either MST (Magnetic Secure Transmission) or NFC (Near Field Communication) to communicate with the card reader.

Card readers which lack NFC functionality, it uses MST technology which emulates the magnetic signal from a traditional card swipe, causing the terminal to register it as if it were a normal magnetic stripe. Samsung Pay leverages algorithm-generated token numbers for each card transaction, which enables only dummy account numbers saved on the device which protects the card and payment information against mobile hackers.

Users can select the card by swiping left or ri...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

106 Reviews of Samsung Pay

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(64)

64

4 stars

(17)

17

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 106 results

June 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

June 2021

Samsung Pay

Pros

This app is very secure, reliable and easy to use.

Cons

It was not work when i want to pay different products.

May 2021

Zephyr from Coco Loco

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2021

Easy contactless payment

Samsung pay is a really convenient way of paying for goods and services. It's also extremely secure. I highly recommend it.

Pros

I love how easy and convenient it is to use Samsung pay when I'm out shopping. I don't even need to take my wallet out. It's straightforward to use and I have never experienced any glitches or issues with it. There are also certain credit card perks to paying with a digital wallet like Samsung pay. I get extra cashback whenever I check out with my credit card via Samsung pay.

Cons

Not every store accepts Samsung pay. It's definitely gaining traction but because it's not available everywhere you still need to always have a physical card with you.

Reasons for Switching to Samsung Pay

I was using Apple pay when I had an iPhone but switched over to Samsung pay when I got a Samsung.

September 2020

Ryan from Community Forward SF

Company Size: 51-200 employees

Industry: Philanthropy

Time Used: Less than 2 years

Review Source


Ease-of-use

3.0

Value for money

5.0

Functionality

2.0

September 2020

Perhaps Samsung should PAY more attention to the details

out of all my tap to pay apps, this one I use the least. However I have never had any issues at all with it. Probably because Samsung is so familiar with my spending habits. haha I would like to see it fully utilizing predictive AI more. If I'm at a location where I purchase supplies with a company card then that should be the card in the wallet that appears first.

Pros

If you are familiar with any of the tap to pay systems that have sprung up over the last few years Samsung's is no different unless you are not familiar with their platform. I have been a fan of their flagship phone for years and while I utilize many of its exclusive features every day it took some time for me to join their payment system. It is nice that it is simply a small upward swipe and *Schwoop* my digital wallet is right there, ready for spending. The various security protocols being customizable is pretty neat too. I regularly switch it from eye scan to fingerprints depending on dress.

Cons

The reason for me holding out for as long as I did, is that despite being a a user of much of their hardware I refused to buy into what Samsung calls an "account". Samsung has to have one of the furthest reaching , privacy breaching policies I have ever fearfully read while trying to understand why I should allow a company, any company to know that much about me. Also, the fact that once you add payment methods it seems to automatically change your setting to attempt to be your default payment platform.

February 2021

Dustin from Non Profit Organization Management

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Samsung Pay

Pros

I liked the fact that I could use my Debit or Credit card on my phone and have it as a virtual card. There are times when we as men forget our wallet. This feature to have your card digitialy inserted into your phone is a easer way for paying for products especially when you forget your wallet like myself when i got to checkout at walmart to pay for my items but luckily samsung pay was by my side to help me fix the issue.

Cons

The thing that i liked least about the software is that when the system is down there is little to no help in fixing an issue with your account until they are in the office for working hours. Also i could not withdraw at an atm of my choice if it was not that of the entity then i was denied access to my funds.

January 2020

Josiah from Glass One

Company Size: 11-50 employees

Industry: Glass, Ceramics & Concrete

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

January 2020

Nothing Special

The Samsung Pay app works great if you have a Samsung Pay, but is less universal than Android Pay, and really doesn't do anything to stand out of the pack.

Pros

Samsung Pay is like any other app used for paying with you phone. Its quick and convenient, and when setup correctly its nice to not have to carry around multiple cards in your wallet.

Cons

Although it has gotten much better, this app does not eliminate the need for a physical card. Not all registers accept Samsung Pay.

Reasons for Choosing Samsung Pay

I tried out Samsung Pay for a couple months, but decided to go with Android Pay in the end