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Samsung Pay User Reviews
OVERALL RATING
Showing 1 - 5 of 142 reviews
Tiara
Company size: 2 - 10 employees
Time used: Less than 2 years
Review Source: Capterra
March 2022
Contactless payment with unique features

Nicole
Verified reviewer
Company size: 1 employee
Industry: Photography
Time used: Less than 2 years
Review Source: Capterra
August 2021
Samsung Pay is my #1 go-to mobile bank
My experience using Samsung Pay is very positive. It makes me have to worry about one less thing during my busy days. Samsung has always been a company I can trust, so adding a banking account to it was an easy decision. Just like all of their other apps, Samsung delivers simplicity and transparency so I know what I am using, as well as understand it.
Pros
I really like the simplicity of the Samsung Pay mobile app. It is extremely user-friendly, which makes it great for people of any age to get accustomed to, even if you are switching from a different payment platform. Navigating through the app and its features, along with the simple interface design make it an enjoyable mobile banking experience.
Cons
There is nothing I could say that I didn't like about using this software. I literally enjoy every part of it, and there is nothing difficult or negative about it.
Reasons for switching to Samsung Pay
I made the switch because I use Samsung phones and wanted to integrate my payments with my mobile phone. I also made the switch because Samsung has a variety of apps and programs, even a browser that I have enjoyed using. I find it less invasive than Google as well.
César
Verified reviewer
Company size: 2-10 employees
Industry: Computer Hardware
Time used: More than 2 years
Review Source: Capterra
May 2022
A good digital wallet
I have had a good experience with Samsung Pay, it has allowed me to save time and be more productive because I can have my accounts in one place, without having to carry many cards with me. It is an excellent product, it is the future.
Pros
The best thing about Samsung Pay is the trust and security that the brand gives you when making transactions, it is a very transparent and non-invasive process that gives warmth to the user. The interface is good, simple, beautiful, and easy to use. The NFC payment process works well and quickly. If you have a Samsung mobile it is the best option you can have, but if you have an Android mobile it is a great option to value.
Cons
A greater reach is needed from the brand because there are countries that cannot access Samsung Pay services, and in the same way, there are commercial premises that do not allow paying with this app.
Reasons for switching to Samsung Pay
Integration with Samsung devices is much better.
Mark
Company size: 201-500 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
May 2022
Your entire wallet on your phone
overall has made my life more efficient
Pros
Ease of ease just have your phone and able to make payments
Cons
not all business accept this payment method
Stephanie
Company size: 10,000+ employees
Industry: Consumer Goods
Time used: More than 2 years
Review Source: Capterra
April 2022
Great product
Pros
This software is easy to use, it actually works more places then apple pay does as well. It functions the same as most tap to pay services and is utilized at many stores.
Cons
There really are no cons to this product, any errors that pop up are usually issues with the store or the phone not the product itself.
Reasons for switching to Samsung Pay
Issues with Apple Pay