Samsung Pay

RATING:

4.5

(228)

About Samsung Pay

Samsung Pay is mobile payment and digital wallet service for Samsung devices that allows users to make payments at retail stores. Samsung Pay uses either MST (Magnetic Secure Transmission) or NFC (Near Field Communication) to communicate with the card reader. Card readers which lack NFC functionality, it uses MST technology which emulates the magnetic signal from a traditional card swipe, causing the terminal to register it as if it were a normal magnetic stripe. Samsung Pay leverages algorithm-generated token numbers for each card transaction, which enables only dummy account numbers saved on the device which protects the card and payment information against mobile hackers. Users can select the card by swiping left or right and authenticate the payment via re...

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Samsung Pay Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Samsung Pay

1 - 5 of 228 Reviews

Tiara

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Contactless payment with unique features

User Profile

Mirza Abdul Ghafoor

Verified reviewer

Staffing and Recruiting, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Reliable Payments App From Samsung.

My overall experience when I was a Samsung user for Samsung pay was Quite Impressive and very much engaging and making my business to personal spends very much simplified and crystal clear was one of the most benefited feature of Samsung pay .

PROS

It’s the most trustable application from a trusted company Like Samsung , Samsung pay is keeping its promise , trust ,authenticity,security and confidentiality of our data .

CONS

There’s no such thing that I dislike about this software but yeah I would suggest that it should be made available for IOS and Other android devices other than only Samsung devices .

Zephyr

Food & Beverages, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2021

Easy contactless payment

Samsung pay is a really convenient way of paying for goods and services. It's also extremely secure. I highly recommend it.

PROS

I love how easy and convenient it is to use Samsung pay when I'm out shopping. I don't even need to take my wallet out. It's straightforward to use and I have never experienced any glitches or issues with it. There are also certain credit card perks to paying with a digital wallet like Samsung pay. I get extra cashback whenever I check out with my credit card via Samsung pay.

CONS

Not every store accepts Samsung pay. It's definitely gaining traction but because it's not available everywhere you still need to always have a physical card with you.

Reasons for switching to Samsung Pay

I was using Apple pay when I had an iPhone but switched over to Samsung pay when I got a Samsung.

Ryan

Philanthropy, 51-200 employees

Used monthly for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

2

Reviewed September 2020

Perhaps Samsung should PAY more attention to the details

out of all my tap to pay apps, this one I use the least. However I have never had any issues at all with it. Probably because Samsung is so familiar with my spending habits. haha I would like to see it fully utilizing predictive AI more. If I'm at a location where I purchase supplies with a company card then that should be the card in the wallet that appears first.

PROS

If you are familiar with any of the tap to pay systems that have sprung up over the last few years Samsung's is no different unless you are not familiar with their platform. I have been a fan of their flagship phone for years and while I utilize many of its exclusive features every day it took some time for me to join their payment system. It is nice that it is simply a small upward swipe and *Schwoop* my digital wallet is right there, ready for spending. The various security protocols being customizable is pretty neat too. I regularly switch it from eye scan to fingerprints depending on dress.

CONS

The reason for me holding out for as long as I did, is that despite being a a user of much of their hardware I refused to buy into what Samsung calls an "account". Samsung has to have one of the furthest reaching , privacy breaching policies I have ever fearfully read while trying to understand why I should allow a company, any company to know that much about me. Also, the fact that once you add payment methods it seems to automatically change your setting to attempt to be your default payment platform.

Wanita

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Keep safe and simple

I know all my data and information is safe and in the event that I forget my wallet while out shopping, I can just swipe up and pay.

PROS

Everything is safe with samsung pay and it's so simple to use. I prefer it over google wallet....

CONS

There's nothing I don't like about samsung pay

Reasons for switching to Samsung Pay

I found samsung more safe and secure